Lyxhotell i East Beach

“The hotel is huge but very, very under staffed. We tipped the staff because they were working over the legal time. They had to keep apologizing to the guests when it was not their fault. Our bathroom shower fell apart, the water was leaking, the toilet was not secure and kept moving, We were very excited about our trip but extremely disappointed. There was one employee at check-in with 8-10 guests in line. One waiter at the gorgeous restaurant, therefore, guests were frustrated or left....

“Very nice hotel in every way.”

“Elegant and beauful grounds. Easy access to the beach. Excellent staff, and top notch restaurants on site. ”

“Trevlig personal, men hotellet håller inte måttet! Bokade bord på olika restauranger tvåfiliga kvällar, och fick trots det vänta 15 resp 30 minuter. I duschen kom i stort sett inget vatten vilket vi påpekade vid två tillfällen, men ingen förbättring skedde och ingen återkoppling fick vi. Spelade golf på banan bredvid och skulle få en shuttle tillbaka. Efter 2 samtal och väntan i drygt en halvtimme började vi gå tillbaka. De använda handdukarna togs bort, men inga nya lades dit. Dålig...