Hotell nära East Branch Library

“Even though the initial room i reserved was hiven to someone else, my reassigned room came at no charge.So a win is a win”

“Room was clean and comfortable. Staff and food were excellent. Only complaint was the homeless guys that were sleeping in the chairs near the parking garage entrance inside and one was sitting near the elevator to the hotel rooms above check in desk that stunk the entire place up in a foul way. It was very bad and hard to describe the smell. Doesn’t seem to be any security running these guys off. They weren’t bothering anything just an eye sore and stench. ”

“Clean room. Friendly staff”

“Pool was closed. Only reason we booked. Sheets had unknown stain. ”

“Staff was friendly and room was clean. Facilities is in need of update. Room furniture showed wear and tear. Bathtub has been resurfaced at some point and was cracking and peeling. Mattress was a little lumpy. Overall cleanliness was excellent. Continental breakfast was limited but satisfactory.”

“Very comfortable beds”

“Nice clean hotel with a good breakfast ”

“Clean room and friendly staff. Older building but well maintained. Breakfast is the same pre-packaged eggs and meats as other hotel chains. It would be nice to see some fresh options available ”

“Everything was satisfactory except the tv system. Hate it. Had it at another chain and it is not user friendly. ”

“Very nice, good food, clean, cordial staff.”

“Black mold!”

“Clean, room, clean building, nice staff, easy to find. My only issue was, i called a couple weeks before to ask if we could do early check in, the person I spoke with said sure, no problem. She was very nice and helpful. We we got there, the person was very nice as well, but told us there was a $50 charge for early check in. Would have been nice to know before.”

“Friendly staff. Great amenities. ”

“Everything went well. Room was clean. Breakfast good. No problems.”

“Flooring was dirty bathroom small. But my biggest aggravation is we have a service dog which is highly trained and per the service animal law there is no charge for service animals and we were charged $25 should not have been”