We appreciate the time you spent in completing our online survey and for giving an excellent rating on several areas of your visit.I can only imagine how disappointing it was to receive a subpar staff service at that time. Having a good relaxation and getting the hospitality that you deserve is our goal and I sincerely apologize if we are unable to fulfill this. We give the utmost importance to our guest comments and know that we will forward this to the hotel management.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportIt is our hope that you give us an opportunity to redeem ourselves the next time you return to East Lansing.

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites East Lansing - University Area. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team as we strive to continuously improve the quality of our services. It is always a pleasure to receive feedback. Your loyalty is important to us. Please visit us again soon!

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites East Lansing - University Area. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team as we strive to continuously improve the quality of our services. It is always a pleasure to receive feedback. Your loyalty is important to us. Please visit us again soon!

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites East Lansing - University Area. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team as we strive to continuously improve the quality of our services. It is always a pleasure to receive feedback. Your loyalty is important to us. Please visit us again soon!

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites East Lansing - University Area.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Lavet DiamondWoodSpring Suites East Lansing - University Area

Thank you for staying with us. We appreciate your feedback!

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites East Lansing - University Area.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Lavet DiamondWoodSpring Suites East Lansing - University Area

Thank you for staying with us. We appreciate your feedback. We look forward to the next opportunity to host you.

Thank you for staying with us. We appreciate your feedback. We look forward to the next opportunity to host you again.

Thank you for staying with us. We appreciate your feedback. We apologize for any inconvenience that experienced during your stay. Please feel free to reach to the hotel directly if you would like to have a more detailed conversation about your questions/concerns.

Thank you for staying with us. We appreciate your feedback. We look forward to the next opportunity to host you again.

Thank you for staying with us. We appreciate your feedback. We look forward to the next opportunity to host you.

Thank you for staying with us. We appreciate your feedback. We look forward to the next opportunity to host you.

We are glad to hear you enjoyed your stay and sorry to hear about your concerns, if you have any questions feel free to reach out to us directly.

Thank you for the kind review!

Thank you so much for your feedback! We look forward to hosting you again!

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites East Lansing - University Area. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team as we strive to continuously improve the quality of our services. It is always a pleasure to receive feedback. Your loyalty is important to us. Please visit us again soon!

Thank you for staying with us. We appreciate your feedback. We apologize for any inconvenience you may have experienced during your stay. Please feel free to reach out to the hotel directly if you have any further questions/concerns.

We are so sorry to hear you were up all night due to noise, for future reference you can dial 500 on the phone in the vestibule and a front desk agent will come down to assist you with any needs or concerns. We have a zero-tolerance policy for noise complaints, and we would have handled the complaint promptly. If you have any other concerns do not hesitate to reach out to our property directly.

Thank you so much for the feedback! We apologize for the inconvenience of the odor in the hallways, being an extended stay property most of our guests cook food in their rooms as they stay for months at a time. If you have any other concerns do not hesitate to reach out to our property directly.

Thank you so much for your feedback! We look forward to hosting you again!

Thank you for choosing Woodspring Suites! We appreciate your feedback. As an extended stay there are specified office hours. Our front desk staff is available 24 hours at ext. 500. We value our guests comments/ suggestions and use them to continue to ensure guest satisfaction. We apologize for any inconvenience/falling short on meeting your expectations during your recent stay. Please feel free to reach out to me directly if have any further questions/concerns.

We are sorry to hear you were not 100% satisfied with your stay, please feel free to reach out to us directly with any questions or concerns

We are sorry to hear you were not 100% satisfied with your stay, if you would like to speak with the manager on the issues you had please do not hesitate to reach out to us. We always strive to provide quality service.

Thank you so much for the kind review.

Thank you for choosing Woodspring Suites! We appreciate your feedback. As an extended stay there are specified office hours. Our front desk staff is available 24 hours at ext. 500. We value our guests comments/ suggestions and use them to continue to ensure guest satisfaction. We apologize for any inconvenience/falling short on meeting your expectations during your recent stay. Please feel free to reach out to me directly if have any further questions/concerns.

We are pleased to hear that you enjoyed your stay with us, we look forward to seeing you again!

Thank you so much for staying with us! We appreciate your feedback and hope to see you again!

Thank you so much for the kind review!

Thank you so much for your feedback, we are pleased to hear that you enjoyed your stay! Because we are an extended stay property, we do not supply anything for the rooms as most of our guests bring all of their own appliances etc. with them. If you have any further questions or concerns, please do not hesitate to reach out!

Thank you so much for the kind review! We appreciate your feedback and hope to see you again!

Thank you for your feedback, we are terribly sorry to hear about your experience with the front desk overnight staff. There is a number at the desk you can call at any hour of the night and our on-call front desk staff member will come to the desk and help you. We apologize for the confusion, if you have any further concerns, please do not hesitate to call the property and speak with the general manager.

Thank you for the kind review! We look forward to hosting you again!

Thank you for staying with us! We appreciate your feedback. We look forward to the next opportunity to host you.

Thank you for staying with us! We appreciate your feedback. We look forward to the opportunity to host you again.

Thank you for staying with us. We appreciate your feedback. We look forward to our next opportunity to host you.

Thank you for choosing Woodspring Suites! We appreciate your feedback. As an extended stay, we have limited amenities, while still hoping to ensure guest satisfaction. Also, as an extended stay there are specified office hours. Front desk is not available 24 hours. We value our guests comments/ suggestions and use them to continue to ensure guest satisfaction. We apologize for falling short on meeting your expectations during your recent stay. Please feel free to reach out to me directly if have any further questions/concerns.

Thank you for choosing Woodspring Suites. We appreciate your feedback. I apologize for the inconvenience of having to hear your neighbors. Please don't ever hesitate to call the front desk, as we will always seek to provide a solution to the problem. We value all of our guests' comments/concerns. Thank you for allowing us the opportunity to show you customer service, "The Woodspring Way."

Thank you for staying with us. We appreciate your feedback. We look forward to your next visit with us.