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Recensioner av Premier Hotel Regent

3 out of 5
Premier Hotel Regent
22 Esplanade, Beach Front, East London, Eastern Cape

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 16 av 87 recensioner" "
8 - Bra i betyg. 29 av 87 recensioner" "
6 - Okej i betyg. 25 av 87 recensioner" "
4 - Dåligt i betyg. 12 av 87 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 87 recensioner" "

7,6/10

Renlighet

7,2/10

Personal och service

2,0/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

6/10 Okej

Mpumzi

Gillade: Personal och service
Gillade inte: Renlighet
We couldn't enjoy lounge area due to armpit smell on their coushin.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

CEDRIC CHESTER, Hartford

Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

S

Bodde här 2 nätter i december 2023

8/10 Bra

Siya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

6/10 Okej

Regina

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Recent stay
Well situated, easy access from the airport, beautiful sea view from my room. However, no wifi at hotel. It would also be nice if hotel management can inform customers about load shedding schedule.
Bodde här 1 natt i oktober 2023

8/10 Bra

Thami

Bodde här 1 natt i juli 2023

4/10 Dåligt

A

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Mpumzi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

MR

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022

6/10 Okej

Daniel

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not up to expectations.
I took a suite with the intention of treating my wife to something a bit special. The cleanliness of the suite was good but there were a few issues that irritated me. Considering the cost and the location, I was surprised to find that there were only two towels available. A small "hand-towel" and a slightly larger one. The water tasted bad but this was probably because we are not used to the EL water. This could have been somewhat offset with some complimentary bottled water, of which there was none. The rooms were a bit Spartan and there could have been some flowers (even plastic ones). The shouting and noises of the car washing that takes place across the entire front of the hotel were a bit disconcerting until we reminded ourselves that this, after all, Africa and that we should just live with these little irritations. Abandoning any ideas of a romantic evening on the veranda, we turned on the TV only to find a tiny (6 plus 2 snow) bouquet of channels that included news, cartoons and soapies. Thank goodness for an iPad and downloaded movies.
Bodde här 1 natt i januari 2022
Svar från Danny 11 jan. 2022
Dear Daniel, thank you for your review of our property. Apologies for your disappointment with the ambiance. Please do not hesitate to contact me directly should you choose to stay with us again and I will make sure that you are looked after.

8/10 Bra

ebrahim aboobaker

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2021
Svar från Danny 9 nov. 2021
Thank you for your of our property review Ebrahim. It is encouraging to know that our service is appreciated.

10/10 Fantastiskt

Mlungisi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing, I won't mind ukubuyela futhi.
Bodde här 3 nätter i september 2021
Svar från Danny 16 sep. 2021
Thank you for your feedback Mlungisi! We are glad you enjoyed your stay. Hope to see you soon!

8/10 Bra

BANDILE

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
BANDILE FAMILY
It was awesome 👌👏
Bodde här 1 natt i juni 2021
Svar från Danny 30 juni 2021
We are glad you enjoyed yourself. Hope to see you soon.

8/10 Bra

Ntombi

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
If the rooms could be more cleaner. Staff very friendly
Bodde här 1 natt i maj 2021
Svar från Danny 27 maj 2021
Dear Ntombi, thank you for your valuable feedback. We will contact you directly to get more details.

10/10 Fantastiskt

Elmarie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2020
Svar från Yordanka 27 okt. 2020
Dear Elmarie, thank you so much for the feedback. Keep well and hope to seeyou soon!

6/10 Okej

Olugbenga

Affärsresenär
Gillade: Renlighet
Bodde här 2 nätter i februari 2020

8/10 Bra

Yonela

Bodde här 1 natt i december 2019

8/10 Bra

Manape

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019

8/10 Bra

Thokozile

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Lovely stay
My stay was good. The staff at reception and around the rooms were really helpful.
Bodde här 1 natt i november 2019

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019

10/10 Fantastiskt

Tozama

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good, welcoming,it's my home when I'm not home, pe
Bodde här 1 natt i juli 2019
Svar från Yordanka 21 okt. 2019
Thank you for your feedback Tozama, looking forward to welcome you back .

4/10 Dåligt

Bontle

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
I remember the hotel from when I was little. It was so grand and fancy. I was shocked to see the dilapidated state of the building and the area around it. The room was clean but felt dark and dingy. The view from the room was incredible. The balcony was dirty and looked like it had been ages since it was cleaned.
Bodde här 1 natt i augusti 2019

2/10 Väldigt dåligt

Nisha

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Premier Hotel Regent East London
I was given a room 419 first the room was smelling. So I complained. Then next day they cleaned the room. Then the wifi they give you 500MB and it kept on finishing and had issues so i complained then then moved me to 319. A bigger room than the first one, it did not smell but the cupboards was broken the room had no fridge.
Bodde här 2 nätter i juli 2019

2/10 Väldigt dåligt

Nopinkie

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quick stay
Stop over during business trip
Bodde här 2 nätter i juni 2019

10/10 Fantastiskt

mike

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fun
My stay was awesome though we didn't spend the whole night
Bodde här 1 natt i februari 2019

8/10 Bra

Warren

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Location
Great Location, spacious rooms and Friendly Staff. Would stay here again! We just wish that WIFI wasn't on a voucher based system and should be Free and available to all guests.
Bodde här 2 nätter i januari 2019

10/10 Fantastiskt

Vuyolwethu

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
New Year's Eve Stay
It was awesome with friendly staff
Bodde här 2 nätter i december 2018

6/10 Okej

Nolubabalo

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i december 2018

6/10 Okej

Sam, London, UK

Gillade: Personal och service
Nice hotel, close to the beach. Lovely staff. Rooms are too small. Still using limited data vouchers for Wi-fi which is a big put off. Beautiful views of the ocean.
Bodde här 6 nätter i oktober 2018

8/10 Bra

Gavin

Gillade: Renlighet och rummets bekvämlighet
Comfortable
The stay was short but great. The linen needs to be check and maybe replaced.
Bodde här 1 natt i oktober 2018

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2018

8/10 Bra

Lilly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was great however rooms should provide deck chairs on balcony
Bodde här 1 natt i juni 2018

6/10 Okej

MRJF

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
A view of a beach in a run down area
The area is very run down, there was what looked like a student hostel directly outside my window with students at one stage picketing outside late into the night. The Hotel itself is pretty much as advertised and the room was huge, one of the biggest I have ever had and the balcony was overlooking the beach and was bigger than most hotel rooms - oddly there were two tables and one chair on the balcony (go figure!). The services was disinterested at best but not bad as such. It is certainly the best (only?) hotel in the area and if you have business in this area then this is the one to stay at.
Bodde här 4 nätter i mars 2018

8/10 Bra

larissa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wir waren nur eine Nacht im Premier Hotel Regent. Für eine Nacht war es in Ordnung. Das Bett war nicht das bequemste, ansonsten waren wir aber zufrieden.
Bodde här 1 natt i april 2018

6/10 Okej

Dev

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel had a few issues like no irons or ironing boards that they can bring to your room instead you have to go to a common room on the 4th floor with only 4 boards and irons which has to be used with all visitors at the same time so you have this long que or you have to keep going up to see if it's free to use. Some rooms don't even have air cons and the ones that do have units don't work or just blow air. Ordering room service is risky if you ask me, i thought i would play it safe and order a toasted cheese and tomato, how bad can that be well if you like hair toasted with your sarmie then cool. Complain and it took then over an hour to come to my room just to check if i was telling the truth then they would consider where they went wrong and how they would fix it. WHAT A JOKE. Staff there are very untrained. I will never go back there.

2/10 Väldigt dåligt

Happy, Tennessee

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
STARTED BAD GOT WORSE
Hotel was booked and lost my reservation booked through Expedia. After I showed them my confirmation email the desk clerk made three trips back to see her manager. I told her I was not trying to be difficult I would call Expedia and let her manager work it out with them. I ended up in a room by the loud road wit a broken air conditioning unit and a safe that did not work. I had prepaid or I would have gone elsewhere.The manager of the first desk clerk should have come out and talked with me.
Bodde här 1 natt i februari 2018

8/10 Bra

FromSG, Singapore

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel close to the beach
Following the GPS to locate the hotel was easy. Staffs were glad to assist with our luggage and were friendly and polite. We were given a room with balcony and facing the sea which was awesome and room was spacious and clean. Bed was very comfortable and we had a good night sleep. Would definitely recommend to friends and other travellers.
Bodde här 1 natt i januari 2018

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2017

8/10 Bra

Stefan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gut fuer einen Zwischenstop in East London
Praktisches sauberes Zimmer mir allem Zubehör
Bodde här 1 natt i september 2017

6/10 Okej

Rory

Gillade: Renlighet
Good business short stay hotel.

8/10 Bra

Sibusiso

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Sea views were great. Great location. Desk reception not so great though

8/10 Bra

Brenda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Brenda
We enjoyed our stay. Staffs were friendly and quite helpful. Ocean view was just perfect!

4/10 Dåligt

David

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Not worth the rates asked
The hotel is in bad need of an overall renovation. The bedroom a/c made more noise than actual cooling. Way overpriced for what you get.

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Convinient but staff are not proud to do their job
ordered room service which never arrived. Reception staff are very unprofessional.

8/10 Bra

Elouise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very convenient for the Ironman, will use you again

4/10 Dåligt

Coenraad

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
In the days of today no good news channels. Only movies and sport!!!!!!!! Please business is more than that.I stayed in many Premiers over the world but this one #$5$#% Also train staff to issue VAT invoices is needed. I am still waiting for an email after I had to mail them for copies. Pathetic. I will never stay there again.

4/10 Dåligt

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet och personal och service
The building is beautiful and the rooms.
My stay was bad all my expectation was never met. Rooms was not cleaned as it should. The beach front is filthy and smell urine not to mention condoms that are lying all over the show (pavements and at the beach) If i could reverse my money payed for my stay at the hotel i would do so.

10/10 Fantastiskt

Vuyiseka

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet