Lobby

Recensioner av Hyatt House East Moline Quad Cities

3 out of 5
Hyatt House East Moline Quad Cities
111 Bend Blvd, East Moline, IL

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 579 av 800 recensioner" "
8 - Bra i betyg. 143 av 800 recensioner" "
6 - Okej i betyg. 41 av 800 recensioner" "
4 - Dåligt i betyg. 18 av 800 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 800 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Samantha

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very nice and clean hotel, loved the room as well! Wish the pool area was a bit bigger though. Everything else was great, staff was friendly and the cleanliness was great as well!
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great room.
Bodde här 1 natt i maj 2024
Svar från Front Desk Supervisor 11 maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Shae

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved everything about it! Beautiful inside and out and the beds were extremely comfy!
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 11 maj 2024
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Jennifer

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very impressed with customer service, everyone was friendly and helpful.
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 11 maj 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Raymond

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were clean, staff friendly
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 11 maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Under the Spotlight

Bodde här 2 nätter i april 2024

8/10 Bra

John

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Greatly enjoyed the location and amenities offered including the free hot breakfast and other dining options . Staff was also very informative and receptive. Only negative was the cleanliness of the room . The last time I stayed here , there were nothing but mainly dirty dishes with food residue still on them placed back inside the cabinets . This time , one of the pillow cases on the bed was filthy! It just makes me wonder what else was missed ! I think housekeeping can do a much better job and pay better attention to detail .
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 11 maj 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Carmen

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 11 maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 Bra

Ramon, Chicago

Reste med familjen
Gillade: Personal och service och bekvämligheter
A few things: the shower handle ring had a screw was loose, the hallway had a strange smell (9th) floor, like fishy, guests were laying down on lobby couches during breakfast with tennis shoes, pretty slobby environment for a Hyatt. There was not enough parking and I had to park in back with employees. The pillowcases were a bit natty - the hotel management and staff need to address these items because the hotel is only 5-6 years old, has a great location overlooking Mississippi River but it is already showing signs of wear. This is the 3rd time of stayed at this Hyatt.
Bodde här 1 natt i april 2024
Svar från Front Desk Supervisor 9 apr. 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Fantastiskt

brianna

Bodde här 4 nätter i april 2024
Svar från Front Desk Supervisor 11 maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

SUSAN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 9 apr. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Christina

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very nice. Rooms were clean. Beds comfortable. Only disappointed situation is we stayed there because they advertise shuttle service to a local venue. The night we stayed they did not have a shuttle so we had to transport ourselves. I will stay again. The staff is very friendly and it is a really nice hotel.
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 9 apr. 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 Bra

John P

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Walking distance to the XPO center. Was there in March so it was SPRING on the Mississippi River. over all Beautiful and Peaceful
Bodde här 2 nätter i mars 2024
Svar från Front Desk Supervisor 9 apr. 2024
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 Bra

Krena

Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 11 maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place seems new. Very pretty, plenty of parking. Nice restaurants in motel. Another restaurant close by. Beautiful view of the Mississippi River
Bodde här 2 nätter i mars 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Shawn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great. Would be better if they had additional parking without have to walk across the street. Otherwise perfect
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Marco Arturo

Bodde här 3 nätter i december 2023
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

MARK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 Bra

Carrie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

sherry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our pool heater was broken. No fun swimming in a cold pool in February
Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 24 feb. 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Fantastiskt

Angeline

Affärsresenär
Gillade: Bekvämligheter och boendets skick och faciliteter
Loved the property, clean and safe however it is 20 minutes away from our office.
Bodde här 4 nätter i februari 2024
Svar från Front Desk Supervisor 16 feb. 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Darrell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Upper view bar and lower lounge that had a great menu and food.
Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 16 feb. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Jesse

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 16 feb. 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

8/10 Bra

Daniel

Bodde här 2 nätter i februari 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

6/10 Okej

kathleen

Gillade: Personal och service och boendets skick och faciliteter
Nice hotel.....but
Bodde här 1 natt i februari 2024
Svar från Front Desk Supervisor 7 feb. 2024
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 Bra

Karley

Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 20 mars 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice facility
Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 1 feb. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 1 feb. 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

CHARLES EDWARD

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was enjoyable and convenient
Bodde här 5 nätter i januari 2024
Svar från Front Desk Supervisor 26 jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I have stayed here a few times and we will be returning
Bodde här 1 natt i januari 2024
Svar från Susan 26 jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Front Desk Supervisor 26 jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 Bra

paul

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Front Desk Supervisor 20 jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Mary

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place was beautiful. Worth every penny
Bodde här 1 natt i december 2023
Svar från Susan 20 jan. 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fantastiskt

ESSIVI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very friendly
Bodde här 1 natt i december 2023
Svar från Susan 20 jan. 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Kellie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great accommodations
We had a great stay, and it is a very comfortable place to enjoy visiting family in the Quad cities!
Bodde här 2 nätter i januari 2024
Svar från Front Desk Supervisor 10 jan. 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Natalie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Front Desk Supervisor 16 feb. 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

6/10 Okej

Esivi

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i december 2023
Svar från Front Desk Supervisor 3 jan. 2024
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This was an excellent place ... great price... only issues is tv was disconnected but an easy fix
Bodde här 1 natt i december 2023
Svar från Front Desk Supervisor 3 jan. 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 Bra

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Front Desk Supervisor 3 jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Sabrina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Front Desk Supervisor 30 dec. 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Susan 27 dec. 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

6/10 Okej

Russell

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Horrible water pressure in shower
Nice newer hotel but terrible water pressure.
Bodde här 4 nätter i december 2023
Svar från Susan 27 dec. 2023
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

4/10 Dåligt

Rachael

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Maybe we just had bad luck with our first room, but we had multiple issues. Neither phone worked so we made two trips downstairs when things kept popping up. It looked dirty, the floor in the bathroom looked like it had not been cleaned. The shower gel was empty and when the very nice woman from the desk came to change it, she replaced the shampoo accidentally. The pull out couch was uncomfortable and my husband said he would take it because he’s used to camping in a tent but his feet hung off of it. There wasn’t any extra blankets for it. No hair dryer in the room. The toilet was not flushing well and getting a plunged was the second trip that night. We asked to switch rooms and they said nothing was available. It was Christmas Eve but we did not see nearly enough people to see full and there were no conferences or anything. The next day, I rinsed something in the kitchenette sink and it immediately backed up. The disposal did not work. They let us switch rooms after that but said we could only go in the exact same type of room. My husband ended up sleeping on the couch rather than turning it into the pullout bed. The breakfast had a lot of options but nothing was very good (dry eggs, dry hard waffles). The second room was much better. It looked cleaner and was better supplied (hair dryer, kitchen towels, etc). The fire alarm went off that night which wasn’t the hotels fault but still not fun at 1030. It was hard to hear and my in laws didn’t even notice it in their room.
Bodde här 2 nätter i december 2023
Svar från Front Desk Supervisor 27 dec. 2023
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Susan 27 dec. 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

Nacole, dubuque

Bodde här 1 natt i december 2023
Svar från Susan 27 dec. 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 Bra

Kodzo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love my room with kitchen stoves and big refrigerator
Bodde här 2 nätter i december 2023
Svar från Susan 27 dec. 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Front Desk Supervisor 27 dec. 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.