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Recensioner av Embassy Suites Syracuse

3.5 out of 5
Embassy Suites Syracuse
6646 Old Collamer Road South, East Syracuse, NY

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 472 av 860 recensioner" "
8 - Bra i betyg. 177 av 860 recensioner" "
6 - Okej i betyg. 86 av 860 recensioner" "
4 - Dåligt i betyg. 68 av 860 recensioner" "
2 - Väldigt dåligt i betyg. 57 av 860 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

4/10 Dåligt

Brittany

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Gloria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decent stay a little expensive.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Rhonda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a beautiful hotel. It is nice and clean, and well kept. I could not believe the breakfast it was by far the best Free breakfast I have ever seen at a hotel. They had everything you could want and they even had an omelette station made to order. They have a huge bar but it closed at 10pm so we were not able to use it since we checked in late. However, they had a little store in the hotel where you could buy snacks, drinks and even alcohol. There is a Ruby Tuesday within a 2 minute walk. I definitely recommend this hotel!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

SUSAN

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a short drive to the Dome
Bodde här 1 natt i april 2024
Svar från Nicole 25 apr. 2024
Thank you for taking the time to share about your most recent experience. We are so thrilled to hear that you enjoyed your stay with us. Thank you for the kind comments. We hope to welcome you back again soon.

8/10 Bra

Julio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked how convenient it was right near the highway.
Bodde här 2 nätter i april 2024
Svar från Nicole 25 apr. 2024
Thank you for taking the time to share about your most recent experience. We are so thrilled to hear that you enjoyed your stay with us. Thank you for the kind comments. We hope to welcome you back again soon.

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to the airport, but nothing around but other hotels and one restaurant. Hotel was clean and comfortable.
Bodde här 1 natt i april 2024
Svar från Nicole 25 apr. 2024
Thank you for taking the time to share about your most recent experience. We are so thrilled to hear that you enjoyed your stay with us. Thank you for the kind comments. We hope to welcome you back again soon.

10/10 Fantastiskt

Stephen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always enjoy staying at an Embassy Suites I love the hotel design and the “Happy Hour “ Nice hotel
Bodde här 1 natt i april 2024
Svar från Nicole 25 apr. 2024
Thank you for taking the time to share about your most recent experience. We are so thrilled to hear that you enjoyed your stay with us. Thank you for the kind comments. We hope to welcome you back again soon.

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are comfortable
Bodde här 1 natt i april 2024
Svar från Nicole 25 apr. 2024
Thank you for taking the time to share about your most recent experience. We are so thrilled to hear that you enjoyed your stay with us. Thank you for the kind comments. We hope to welcome you back again soon.

8/10 Bra

JoAnn

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyer our stay and overall. However, we were inconvenienced by the need for a reservation time at the pool. We arrived at check in time but rooms were not available. We had a short wait. We had to wait for a pool time slot. That meant dinner was pushed back. By the time we went out to dinner we had a two hour wait at the restaurant. So just be aware, if you have kids that are looking forward to the pool they may not be able to swim. Also, the breakfast options are adequate, but not as tasty or fresh as a basic chain hotel.
Bodde här 2 nätter i april 2024
Svar från Nicole 16 apr. 2024
Thank you for taking the time to share about your most recent experience with us. We are sorry to hear that you did not enjoy your stay. We hope to welcome you back in the near future.

10/10 Fantastiskt

Janette

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Deirdre

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Dana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Nicole 16 apr. 2024
Thank you for taking the time to share about your most recent experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

8/10 Bra

JoAnn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We checked in over a busy weekend. The line at check in was long and rooms were not ready at 3pm. But it was the weekend of the eclipse. Our two rooms were ready by 5pm. We had one room at 3:30 and had a pool time for 4pm so it all worked out. Yes, this property requires your party to reserve a one hour pool time. That’s not always convenient. But it does keep the numbers down at the pool. The rooms are clean and comfortable. Breakfast is just okay. There are options. Cereal, pastries, and hot foods. But I’ve had much better at lesser hotels. This hotel is a nice pick because of the suite style rooms. If you don’t need the extra space and prefer better breakfast, this might not be the best choice.
Bodde här 1 natt i april 2024
Svar från Nicole 16 apr. 2024
Thank you for taking the time to share about your most recent experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

10/10 Fantastiskt

Yakun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
its ok
Bodde här 1 natt i april 2024
Svar från Nicole 16 apr. 2024
Thank you for taking the time to share about your most recent experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

4/10 Dåligt

Charrena

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
No hot water ac or heat did not cover the whole room, limited channels, no channel guide, not unlimted pool use
Bodde här 1 natt i april 2024
Svar från Nicole 16 apr. 2024
Thank you for taking the time to share about your most recent experience with us. We are very sorry to hear that you did not enjoy your stay. We hope you'll give us an other chance in the near future.

2/10 Väldigt dåligt

Kaitlin

Bodde här 1 natt i april 2024

4/10 Dåligt

Paul

Reste med familjen
Gillade inte: Renlighet
Said it was 10 min from the Syracuse campus, but wasn’t really anywhere near it. Right on the highway.
Bodde här 1 natt i april 2024
Svar från Nicole 5 apr. 2024
Thank you for taking the time to share about your most recent experience. We are sorry you were unhappy with our location. We hope to welcome you back soon.

10/10 Fantastiskt

Marc

Bodde här 2 nätter i mars 2024
Svar från Nicole 25 apr. 2024
Thank you for taking the time to share about your most recent experience. We are so thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

4/10 Dåligt

John

Bodde här 1 natt i mars 2024
Svar från Nicole 2 apr. 2024
Thank you for taking the time to share about your experience with us. Im so sorry to see that you did not enjoy your stay .Was there anything we could have done to improve your stay?

6/10 Okej

Lisa

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The service was great!! Our room was clean and I liked the set up. I appreciated the complimentary drinks (2) and breakfast was ok. I didnt like having to make a reservation to go swimming. Li.ited food available and not much for food in the vicinity.
Bodde här 1 natt i mars 2024
Svar från Nicole 26 mars 2024
Thank you for taking the time to share your experience with us. We understand and apologize for the inconvenience of making a pool reservation. We are strictly mandated by The Department of Health. We hope you had a chance to visit one of the several restaurants around, including ours. We hope to welcome you back in the near future.

10/10 Fantastiskt

Austin

Bodde här 1 natt i mars 2024
Svar från Nicole 16 apr. 2024
Thank you for taking the time to share about your most recent experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

10/10 Fantastiskt

Manuel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked everything
Bodde här 2 nätter i mars 2024
Svar från Nicole 19 mars 2024
Thank you for taking the time to share about your experience with us. We are so thrilled to hear that you enjoyed your stay. We hope to welcome you back in the near future.

8/10 Bra

John, Kingston

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Nicole 19 mars 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Fantastiskt

Jen

Reste med familj och småbarn
Gillade: Bekvämligheter
Friendly, informative staff. Very welcoming.
Bodde här 1 natt i mars 2024
Svar från Nicole 14 mars 2024
Thank you for taking the time to share about your experience with us. We are so happy to hear that you enjoyed your stay. We hope to welcome you back soon!

10/10 Fantastiskt

Joe

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Nicole 14 mars 2024
Thank you for taking the time to share about your experience with us. We are so happy to see that you enjoyed your stay. We hope to welcome you back soon!

8/10 Bra

Jamie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel, nice rooms, friendly staff. Free breakfast is great
Bodde här 1 natt i mars 2024
Svar från Nicole 12 mars 2024
Thank you for taking the time to share your experience with us. We are so happy to see that you enjoyed your stay. We look forward to welcoming you again.

6/10 Okej

Robert and Mary

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
One lamp did not work. On TV remote did not work. The lighting is very poor. The breakfast was average.
Bodde här 1 natt i mars 2024
Svar från Nicole 12 mars 2024
Thank you for taking the time to share about your most recent experience with us. My deepest apologies for items not working. This is not the standard and we appreciate you bringing this to our attention. We hope to welcome you back in the near future.

10/10 Fantastiskt

Janesha

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Employees were really nice
Bodde här 1 natt i mars 2024
Svar från Nicole 5 mars 2024
Thank you for taking the time to share about your most recent experience. We are so happy to hear you enjoyed your stay and our staff. We hope to welcome you back in the near future.

2/10 Väldigt dåligt

Desley

Bodde här 1 natt i mars 2024
Svar från Nicole 23 mars 2024
Thank you for taking the time to share about your most recent experience with us. We are saddened to see that you did not enjoy your stay. Please let us know if we could have done anything to improve your stay. We hope to welcome you back again soon.

10/10 Fantastiskt

Noah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is lovely, spacious and clean. The breakfast was pretty good. I did not eat dinner at the hotel, so I cannot comment on the restaurant other than the breakfast.
Bodde här 2 nätter i februari 2024
Svar från Nicole 27 feb. 2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you enjoyed your stay and breakfast. We look forward to seeing you again.

10/10 Fantastiskt

Sherine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was clean and spacious! They had a few loud kids there this weekend, but aside from that it was excellent.
Bodde här 1 natt i februari 2024
Svar från Nicole 27 feb. 2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you enjoyed your stay and your room. We look forward to seeing you again.

10/10 Fantastiskt

Yamilette, Rochester

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Nicole 27 feb. 2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you enjoyed your stay and we look forward to seeing you again.

8/10 Bra

shakirra

Bodde här 1 natt i februari 2024
Svar från Nicole 27 feb. 2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you enjoyed your stay and we look forward to seeing you again.

10/10 Fantastiskt

Bill

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very courteous front desk.
Bodde här 1 natt i februari 2024
Svar från Nicole 27 feb. 2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see you had a great encounter with our front desk. We look forward to welcoming you back in the near future.

4/10 Dåligt

Elton

Gillade inte: Renlighet
There was dog hair and long black people hair all over comforter. Bathroom had hair in tub and all over floor. Breakfast was out of everything. They do not keep up with plates, toaster stuff or fruit.
Bodde här 2 nätter i februari 2024
Svar från Nicole 13 feb. 2024
Thank you for taking the time to share your experience with us. We are so sorry we did not meet your expectations. That is not the standard here and i will share this with the department heads so we may do better. We hope you'll consider staying with us again soon.

6/10 Okej

Natasha, Kalkallo

Reste med familjen
Gillade inte: Personal och service
It was okay but not great. Reception staff were not very polite and our room had a leaking toilet and didn’t flush at all. Took them four days to move us to a new room
Bodde här 8 nätter i januari 2024
Svar från Nicole 8 feb. 2024
Thank you for taking the time to share your experience about you stay. This is not at all the standard here and we deeply apologize about the toilet issues. We hope to welcome you back in the near future.

10/10 Fantastiskt

Nes

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice.period
Bodde här 1 natt i februari 2024
Svar från Nicole 6 feb. 2024
Thank you for taking the time to share your experience about your stay. We are so thrilled that your enjoyed your stay and we look forward to welcoming you back soon!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay, attentive staff
Our room was facing the freeway and it was loud. We had a leaky toilet and maintenance tried to fix. It broke again and they changed our room to a quieter one. Unfortunately pool was closed that day due to problems. We did enjoy the manager's reception and breakfast was pretty good but not as great as I remembered. It was still better than you find at a Holiday Inn or so. I remembered Embassy having a terrific breakfast years ago but I haven't been back for about 25 years, so I was interested to see if they still offered the same stuff.
Bodde här 1 natt i januari 2024
Svar från Suzzy 3 feb. 2024
Thank you for taking the time to share about your experience with us. We are so sorry about the issues you had during your stay. We aim to do much better during your next visit.

10/10 Fantastiskt

Jamie

Reste med sin partner
Gillade: Bekvämligheter
This property looks amazing and beautiful. The whole hotel smelled great and our room was so warm and comfortable. It was a perfect stay to get some rest after a long flight. Would highly recommend
Bodde här 1 natt i januari 2024
Svar från Nicole 31 jan. 2024
Thank you for taking the time to share your experience about your most recent stay at Embassy Suites. We are so thrilled you enjoyed your stay. We look forward to welcoming you back soon.

8/10 Bra

Sabnam

Bodde här 2 nätter i januari 2024
Svar från Nicole 21 mars 2024
Thank you for taking the time to share your experience about you recent stay. We are so happy to see that you enjoyed your stay. Please let us know how we can earn a 5 on your next visit. We hope to welcome you back soon.

10/10 Fantastiskt

Jayden

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very nice staff was excellent and polite. Breakfast was actually very good especially comparing it to other hotels. Really liked the jalapeño bacon omelet.
Bodde här 2 nätter i januari 2024
Svar från Nicole 31 jan. 2024
Thank you for taking the time to share your experience about your most recent stay at Embassy Suites. We are so glad you enjoyed breakfast. We look forward to welcoming you back soon.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
There’s nothing more to say! Excellent!
Bodde här 1 natt i januari 2024
Svar från Nicole 31 jan. 2024
Thank you for taking the time to share your experience about your most recent stay at Embassy Suites. We love the pictures and are so thrilled you enjoyed your stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

michael

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the free breakfast and complimentary 2 dinner drinks very clean and modern huge rooms nice place
Bodde här 5 nätter i januari 2024
Svar från Nicole 27 jan. 2024
Thank you for taking the time to share about your most recent stay with us. We are thrilled that you enjoyed your stay. We look forward to welcoming you back in the near future.

10/10 Fantastiskt

Kimberly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Nicole 27 jan. 2024
Thank you for taking the time to share about your most recent stay with us. We are thrilled that you enjoyed your stay. We look forward to welcoming you back in the near future.

8/10 Bra

Patricia

Reste med sin partner
Good Place :)
Bodde här 1 natt i januari 2024
Svar från Nicole 23 jan. 2024
Thank you for taking the time to share your experience about your recent stay. We are so thrilled to see that you enjoyed your stay. We look forward to welcoming you in the near future.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Nicole 16 jan. 2024
Thank you for taking the time to share your experience about your most recent stay. We are thrilled to see you enjoyed your stay and we hope to welcome you back in the near future.

10/10 Fantastiskt

Mike

Bodde här 2 nätter i januari 2024
Svar från Suzzy 3 feb. 2024
Thank you for taking the time to share your experience about your recent stay with us. We are so thrilled to see that you enjoyed your stay with us. We look forward to seeing you again

10/10 Fantastiskt

Jason

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Nicole 13 jan. 2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.

8/10 Bra

Renee, Jacksonville

Bodde här 1 natt i januari 2024
Svar från Nicole 13 jan. 2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.

10/10 Fantastiskt

Brittany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Nicole 13 jan. 2024
Thank you for taking the time to share your experience about your recent stay. We are thrilled to see that enjoyed your time with us. We look forward to welcoming you back in the near future.