Familjehotell i East Syracuse

“They had to change our room during late night after we had complaint on AC, but new room didn’t had enough amenities of microwave, stove and big refrigerator. We had to run to lobby to use microwave even for warming up milk. Staff had to consider this and please take care of maintenance. Apart from this bad experience, everything was good.”

“Dirty hotel. No individually controlled AC in rooms. I was provided a fan and told they were upgrading the system next year. Tall gentleman at front desk did not even greet us when we approached for check-in. Poorly run and mismanaged.”

“The staff were excellent. The air conditioning in the room wasn’t working properly”

“I would Not stay at this hotel again! Upon check in, the breakfast area was all covered, smell of paint, dust, very disappointed! We were told they were almost done but walking into that was awful. Gentleman who checked us in was friendly. No toilet paper holder, white shower curtain full of blue paint, no face plate on the light switch in bathroom...dust over headboards, a/c unit. Not happy whatsoever. My son said Never book this hotel again! He was so upset we didn't stay for breakfast, we...

“Little Bit clean! Totally not for th bugs and roaches and staff not even half way right going in rooms or let someone diffrent than me inside my 1preson 1room being disrespectful to me at point that . I'm they don't have cameras to run back for me! Things ended up getting worse as I asked to be moved to diffrent room staff went off om saying he cant change my room an so now im being forced to leave this place before checking out its beyond crazy I cant comfy here to much drama with this place...