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Recensioner av Motel 6 East Syracuse, NY – Airport

2 out of 5
Motel 6 East Syracuse, NY – Airport
6577 Baptist Way, East Syracuse, NY

Recensioner

5,4
10 - Fantastiskt i betyg. 141 av 1001 recensioner" "
8 - Bra i betyg. 178 av 1001 recensioner" "
6 - Okej i betyg. 186 av 1001 recensioner" "
4 - Dåligt i betyg. 167 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 329 av 1001 recensioner" "

5,6/10

Renlighet

6,8/10

Personal och service

4,8/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

5,0/10

Hållbarhet

Recensioner

6/10 Okej

Sarah Jane

Reste med sin partner
Gillade inte: Bekvämligheter
Its nice but I don’t like the bed frame , you really heard the other room .
Bodde här 2 nätter i april 2024
Svar från Hannah 3 maj 2024
We appreciate your feedback. Thank you for your response, and travel safe!

2/10 Väldigt dåligt

Warren

Affärsresenär
Extremly high price for poor quality facility
Bodde här 1 natt i april 2024
Svar från Julius 14 apr. 2024
Hi Holly, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.

8/10 Bra

Jane

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
this was a no-frills place for my stay in Syracuse, reminder to bring your own shampoo and hair dryer. But as a place to sleep, nice and clean, quiet.
Bodde här 1 natt i april 2024
Svar från Hannah 11 apr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

10/10 Fantastiskt

Bridget, West Chester

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hannah 11 apr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

6/10 Okej

Holly

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
The staff was very friendly. It seemed that the motel was upgraded recently. However, the pillows were old and stained and the beds were very uncomfortable- with springs that hurt my back. Fortunately we brought our own bedding and mattress and pillow protectors. It was great that there wasn’t carpeting on the floor but the floors were sticky and very dirty. We realize that it is less expensive to stay here than some of the surrounding facilities in Syracuse, but they could at least wash the floors. This is a bare minimum place to stay. No hair dryer, no closet, just hangers on a shelf. No shampoo, no drawers to put your clothes in, no hooks to hang wet towels. Also, since it’s a pet friendly establishment, we were kept awake by the clicking of a dog’s claws walking back and forth on the hard floors in the room above us. Then awoken very early in the morning by what sounded like someone taking their pet outside. Be sure to bring flip flops, bedding and pillows if you plan to stay here.
Bodde här 2 nätter i april 2024
Svar från Hannah 10 apr. 2024
Hi Holly, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.

6/10 Okej

Jerry

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
A standard Motel 6. The sink in the bathroom had loose faucet and knobs so the whole unit twisted and moved around when you adjusted temperature, which is a standard feature for Motel 6s for some reason. The door was sticky so you had to throw your weight against it to open it. The bed was made so it looked like someone was napping in it just before you arrived and they had to leave quickly. The area the hotel is in is very well maintained and safe.
Bodde här 1 natt i april 2024
Svar från Julius 9 apr. 2024
Hi Bernard, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.

2/10 Väldigt dåligt

Jose

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unfortunately, I had reserved a smoking room without realizing that it still existed. However, upon entering the room, I was overwhelmed by the terrible smell of smoke. To alleviate the smell, I had to open the small windows, turn on the bathroom exhaust fan, light scented candles, and even purchase an air purifier for $100. The poor ventilation in this facility was quite disappointing. While I understand that it is a smoking-allowed room, it should not have been so strongly permeated by the smell of smoke that it even affected my throat. Needless to say, I will not be staying at Motel 6 again.
Bodde här 1 natt i april 2024
Svar från Julius 9 apr. 2024
Hi Jose, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.

10/10 Fantastiskt

Timothy

Had smoking rooms
Bodde här 1 natt i mars 2024
Svar från Hannah 18 mars 2024
We appreciate your feedback. Thank you for your response, and travel safe!

4/10 Dåligt

R.K.

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
unhealthy conditions, and i was treated serverly wrong
Svar från Julius 13 mars 2024
thank you for your feedback.

4/10 Dåligt

R.K.

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Towels and Wash cloths were not clean as could be, some had stains, and i was constantly itching with bed bug bites. Disgusting.
Svar från Hannah 12 mars 2024
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8/10 Bra

Clark

Gillade: Renlighet och personal och service
Sunday when i arrived check in went too room very clean turn on tv only 4 or 5 channels until Friday night all channels worked then on Monday morning only 2 or3 channels worked was left with one channel was watching it until it was time leave then it was turned off so channels were not working.
Bodde här 8 nätter i februari 2024
Svar från Hannah 27 feb. 2024
Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again!

10/10 Fantastiskt

Jaysson

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Hannah 21 feb. 2024
Thank you for your review! We appreciate your feedback. travel safe!

10/10 Fantastiskt

Tanya

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff. Strong wifi. Heater / AC in room - adjustable. No carpet in the room which is a plus. Easy, well lit parking lot. Bathroom is very clean - more than enough towels :) only downside is no mattress protector but only a fitted sheet and one of the sheet had a weird stain on it … and strong smell of weed from some guests. Quiet enough tho - room well soundproof tho.
Bodde här 1 natt i februari 2024
Svar från Julius 18 feb. 2024
We're thrilled you enjoyed your Syracuse stay. Our team works hard to ensure every guest feels at home. Your satisfaction is our priority, and we're eager to provide another fantastic experience when you return. Thank you for choosing us!

10/10 Fantastiskt

Randy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checked in with no issues, room is clean and the shower was hot, thank you.
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 7 feb. 2024
Hey Randy, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Fantastiskt

Tyquasha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hannah 18 feb. 2024
We're thrilled you enjoyed your Syracuse stay. Our team works hard to ensure every guest feels at home. Your satisfaction is our priority, and we're eager to provide another fantastic experience when you return. Thank you for choosing us!

6/10 Okej

Richard

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Trash all over the place but it seems like no one care about the outside of the property which they should because that’s what people see when they pull up it’s called curb appeal. You don’t have it you’re not gonna keep people there’s trash everywhere.
Bodde här 2 nätter i januari 2024
Svar från Nancy Y. 23 jan. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Väldigt dåligt

Erin

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hannah 18 feb. 2024
Your feedback is vital, and we're dedicated to improvement. Thank you for sharing your experience.

2/10 Väldigt dåligt

Michael

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was just down right dirty molded distgusting never would I ever go there again I wouldn’t let my dog go there
Bodde här 1 natt i januari 2024
Svar från Nancy Y. 23 jan. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Väldigt dåligt

Kaleigh

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Woke up to roaches running around everywhere
Bodde här 1 natt i december 2023
Svar från Julius 29 dec. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

6/10 Okej

Kathy

Reste med familjen
Gillade inte: Personal och service
Left unsafe
Waited for over 1/2 hour before anyone showed up at front desk, door was unlocked. Keeper calling!
Bodde här 1 natt i november 2023
Svar från Hannah 14 nov. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

2/10 Väldigt dåligt

Zaquia

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff is prejudice and will never recommend or stay there again
Bodde här 1 natt i november 2023
Svar från Hannah 14 nov. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

4/10 Dåligt

Barbara

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I've stayed in hostels with better amenities. Never again. Worst value ever.
Bodde här 2 nätter i november 2023
Svar från Hannah 7 nov. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

4/10 Dåligt

Julie

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There were dirty towels, and the floor was dirty in the bathroo. No soap, shampoo or coffee machine in the room.
Bodde här 1 natt i november 2023
Svar från Julius 10 nov. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

6/10 Okej

Tony

Reste i grupp, Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
Reasonable for the price of the room.
Bodde här 3 nätter i oktober 2023
Svar från Hannah 28 okt. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

10/10 Fantastiskt

Hector L

Bodde här 1 natt i oktober 2023
Svar från Hannah 14 nov. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

2/10 Väldigt dåligt

Gaspar

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bathtub dirty , disgusting , and cigarette ashes also I had to clean it Bedding dirty with stains Mattress full of stains I had to use the sheets I brought from home and spray the mattress with Lysol Curtains dirty Floor dirty No refrigerator No table Cigarettes butts on the floor The guy that was there when we checked in and out was terrible he was on the phone all the time and seamed he got mad because he had to spend some of his phone time with us
Bodde här 2 nätter i oktober 2023
Svar från Julius 3 nov. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

8/10 Bra

Susan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The price was affordable for what I needed at the time and it was close to a Walmart for when I forgot my shampoo and conditioner for my trip
Bodde här 2 nätter i oktober 2023
Svar från Julius 21 okt. 2023
Thank you for your feedback! We appreciate your response.

10/10 Fantastiskt

Kristina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly. There was still a small bit of construction going on and the microwave had not been brought back into our room, but it was still a very enjoyable stay.
Bodde här 4 nätter i augusti 2023
Svar från Hannah 12 okt. 2023
Thank you for your compliments, we will certainly share this with our hard working staff members. We appreciate your feedback, travel safe!

4/10 Dåligt

andrij, rockaway

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Rooms need help
Bodde här 1 natt i oktober 2023
Svar från Julius 28 okt. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

4/10 Dåligt

Martha

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
it was so noisy. Dogs barking, loud tv, couple arguing. We got in about 12:30am, exhausted. Room was clean, clerk great. Other guests noisy, very little sleep.
Bodde här 1 natt i oktober 2023
Svar från Julius 9 okt. 2023
Thank you for your reply! We appreciate your feedback.

8/10 Bra

Wayne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly, Clean and comfortable.
The room was large, comfortable, modern, and very clean. The staff was friendly and professional. My only critique is that the room was very dark during the day. It had new lighting, but I still needed my flashlight to see inside by bags.
Bodde här 1 natt i oktober 2023
Svar från Julius 9 okt. 2023
Thank you for your feedback, we appreciate your stay with us!

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Julius 9 okt. 2023
Thank you for your response! We appreciate your feedback.

2/10 Väldigt dåligt

David E

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
unbearable cigarette smell
They did not clean the room daily even if we requested it, we asked for a NON-SMOKING room and the smell where they placed us could not be tolerated. The service from the young people at the front desk was kind
Bodde här 4 nätter i september 2023
Svar från Hannah 4 okt. 2023
Thank you for your feedback, we appreciate your response.

2/10 Väldigt dåligt

WAYNE

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dirty, unsafe, no servic at all !
Bodde här 1 natt i september 2023
Svar från Julius 2 okt. 2023
Thank you for your response, we appreciate your feedback!

4/10 Dåligt

Davidson

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Clean with lots of parking space. Had microwave and mini fridge but no microwaveable cups. And reservation was cancelled two days before arrival with no notification from motel nor Expedia.
Bodde här 1 natt i september 2023
Svar från Julius 30 sep. 2023
Thank you for your stay with us! We do not provide cups or plates in our guest rooms for future notice. Thank you.

2/10 Väldigt dåligt

Emma

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Hannah 27 sep. 2023
Thank you for your feedback, we appreciate your response!

2/10 Väldigt dåligt

Douglas

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Hannah 26 sep. 2023
Thank you for your feedback. We appreciate your response!

4/10 Dåligt

Isabella

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Requested a non-smoking room but was given one with cigarette burns all over dresser & sheets. Room also smelled very heavily of smoke. There was hair on the bed as well as all over in the bathroom. Wasn’t a real sheet on the bed & the mattress had multiple stains on it. Motel was undergoing construction at the time so also lots of loud noises. However, staff were all very nice.
Bodde här 2 nätter i september 2023
Svar från Julius 25 sep. 2023
Thank you for your response, we appreciate your feedback.

4/10 Dåligt

Diana

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i september 2023
Svar från Hannah 12 sep. 2023
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6/10 Okej

PAKAKARN

It smell when you enter the room and I try to turn on a/c and fan to solve the smell. The building location doesn't feel safe.I have to spend a lot of money for taxi to take me there.
Bodde här 1 natt i september 2023
Svar från Julius 18 sep. 2023
We appreciate your feedback. Thank you for your response, and travel safe!

10/10 Fantastiskt

Stephanie

DO NOT WASTE YOUR MONEY HERE!
This was a horrible experience. First, I did not get the room I paid for ahead of time. When I checked in, I was told if I didn’t want what they have that I can cancel my booking. I advised the price I paid was more than what they were offering. Nobody offered to refund my difference. I asked for extra pillows.. 90 minutes later, having gotten no pillows, I went back out to ask again and told him I would wait there as he went to get some. He handed me the pillows and I asked if I could get pillowcases.. he said “you want those too?” Last I knew they go hand in hand. Kind of like toilet paper in a bathroom. The floors were filthy, beer caps, food, soap bars. Etc. my husband had to fix our sink and our room phone didn’t work, not even a dial tone. The desk was advised of these as well. Went to take a shower, and the soap bar had been used and put back into the wrapper!! In two days, there were no happy guests, there were numerous complaints that we witnessed, and we watched one by one as they went across the street to the other hotel. They chuckled and smiled at every issue, but never wanted to make our experience better. I am mortified that I paid all that money, and got the worst possible service. Their groceries got delivered and sat on the floor out front for over 4 hours before we left for the day. Including milk and other items. Do not use those to make your coffee as you may get sick! Never again will I stay there and I will continue to let people know how it is there.
Bodde här 2 nätter i september 2023
Svar från Julius 12 sep. 2023
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2/10 Väldigt dåligt

Kymberly

Bodde här 2 nätter i september 2023
Svar från Julius 28 sep. 2023
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2/10 Väldigt dåligt

Jada

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Julius 7 sep. 2023
Thank you for your response, we appreciate your feedback.

6/10 Okej

Victoria

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
With some work can greatly improve
The service was not bad but not how do I say not real eye contact or greetings, the room was in need of repaire with furniture and they need to use better cleanning protucts the tub was yellow and walls could use a good cleaning some place were not vacuum so shoes needed on floor and shower had great water pressure comfortable beds but one bed had hair in it no sleep there
Bodde här 1 natt i augusti 2023
Svar från Hannah 5 sep. 2023
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4/10 Dåligt

Alfredo

Gillade: Renlighet
Bodde här 1 natt i september 2023
Svar från Hannah 5 sep. 2023
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2/10 Väldigt dåligt

Ryan, Metcalfe

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked two rooms. The keys wouldn't work and required us to go back and forth to the front office 6 times to eventually get to the point where they could get us in the rooms, which had us sitting in the halls with all of our things for almost 25 minutes. One of the rooms did not have the following, which we had to work with the head office several times to resolve: fridge, phone, ice bucket, cups, table, chair. The smoke detectors had bags installed over them, which seemed like a safety hazard. The hallways also smelled like marijuana. Would not recommend.
Bodde här 2 nätter i september 2023
Svar från Julius 5 sep. 2023
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6/10 Okej

Brenda

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Cost was cheap but place was dirty. Room was not dusted and bits of food on the floor
Bodde här 2 nätter i september 2023
Svar från Julius 5 sep. 2023
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2/10 Väldigt dåligt

Valeriia

Bodde här 1 natt i september 2023
Svar från Julius 24 sep. 2023
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10/10 Fantastiskt

Ruby

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love the renovation being done. It's definitely way better than prior year. Great hotel!
Bodde här 3 nätter i augusti 2023
Svar från Hannah 5 sep. 2023
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2/10 Väldigt dåligt

Emma

Reste med sin partner
I knew we were going to a cheap hotel but it the air was so bad and moldy me and my partner had to leave at 3 am because of his allergies to the room.
Bodde här 1 natt i september 2023
Svar från Julius 3 sep. 2023
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