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Recensioner av Alexandra Hotel Eastbourne

3.5 out of 5
Alexandra Hotel Eastbourne
King Edward's Parade, Eastbourne, England

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 21 av 71 recensioner" "
8 - Bra i betyg. 19 av 71 recensioner" "
6 - Okej i betyg. 16 av 71 recensioner" "
4 - Dåligt i betyg. 11 av 71 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 71 recensioner" "

7,6/10

Renlighet

8,2/10

Personal och service

7,2/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Helena

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not worth the money.
Not nice, the toliet didn’t work and the bed was hard. Breakfast was not good. A hotel that has seen better days. Not worth the money.
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely hotel. Clean & friendly with great breakfast
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Definitely returning !!
The staff were so friendly and helpful. They understood very well the requirements for a coeliac too.
Bodde här 4 nätter i juni 2023

8/10 Bra

Valerie

Bodde här 2 nätter i juni 2023

4/10 Dåligt

Liz

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i juni 2023

6/10 Okej

Jack

Reste med familjen
Gillade: Renlighet
The property was close to the Pier, beach and promenade. I would rate the property as 3.2 stars. The property was nice and clean, but the rooms were oddly shaped. The single room with a sea view was very narrow and one felt that you were sleeping in a closed off corridor (the bathroom so small that the sink was in the bedroom)The breakfast was good but despite it being quiet, the empty cereal bowls were left on the table even after you received your cooked breakfast creating a very messy looking table. The staff were helpful and courteous.
Bodde här 2 nätter i juni 2023

8/10 Bra

Dean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Clement

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the location of the property and the ease to get food around. I also liked the friendliness of the staff and their courteousness.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Malcolm

Bodde här 1 natt i februari 2023

10/10 Fantastiskt

raymond

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Another stay at Alexander!,a great find in Eastbourne, all facilities not fully opened yet!but rooms excellent, receptionists great service!when its fully up and running?definitely top place on Eastbourne seafront!
Bodde här 4 nätter i augusti 2022

6/10 Okej

Walid

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Positive things Hotell nice clean, by the sea nice kind staff. and negative things Noisy, no double glazing windows ,very hot and no AC ☹️
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Shaun

Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Barry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property has been recently renovated and our room was very good. Nothing bad to report.
Bodde här 1 natt i juli 2022

8/10 Bra

Calum

Bodde här 1 natt i juli 2022

10/10 Fantastiskt

raymond

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Great stay!fantastic refurbishment of Alexander Hotel that others along Eastbourne front should follow!outstanding decor and when fully finished!Will be a great addition to Eastbourne!brilliant, as owners have kept some of the old features,,etc which adds a touch of class to decor!
Bodde här 3 nätter i juli 2022

2/10 Väldigt dåligt

Mihail

Bodde här 1 natt i juli 2022
Svar från Monika 18 juli 2022
Dear Mihail, Thank you for your review. However, as per our record, you did not check in to our hotel on the day of arrival. We appreciate every review and would like to request further feedback. It will help us improve our services and ensure you have a better experience next time. Kind Regards, Monika

10/10 Fantastiskt

raymond

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
What a difference from hotel i stayed in before!Great refurbishment, everything brand new in bedrooms!bathrooms spotlessly clean anf fantastic tiling!Great welcome also on signing in!highly recommended!thank you
Bodde här 4 nätter i juli 2022
Svar från Monika 18 juli 2022
Dear Raymond, Thank you very much for the review. It was lovely having you as a guest in our hotel and I hope to see you again soon. Kind regards, Monika

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleasant stay , staff were so helpful , special praise for monica . Will definitely be returning soon . First class service .
Bodde här 1 natt i december 2019

8/10 Bra

Hilarie

Gillade: Renlighet, personal och service och rummets bekvämlighet
Weekend in Eastbourne
Cheap and Cheerful. Stayed a couple nights, staff were nice and friendly and it didn't cost an arm and a leg. Place is being done up so a bit run down in places, you can see the potential though. Great location on the sea front. I was there for a race so asked if I could have breakfast at 6:30 (usually 8-9), no problem for the staff so very happy.
Bodde här 2 nätter i oktober 2019

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
I stayed with my mum for one night in a twin bedroom. Service was not up to standard and poor disabled access. My mum and I are both disabled and struggled with our walking sticks and bags up the front steps and went into a very tiny lift. The room and hotel was not up to standard and especially not suitable for and asthmatic person like myself. I struggled to get in and out of the bath and in the sleeping area there was water marks and mould above the windows as well as the light area on the ceiling. When my mum went downstairs to see if we can have a different room no one available on reception (no bell either). I was in our reception room for on the verge of an asthma attack and was trying to control my breathing. This morning when checking out again no one on reception to greet us out. Especially cooked breakfast wasn't available only continental breakfast. Bath was too high for me to get in and out off and only one plug socket by the mirror and table. Also features small lighting starting to come off the walls above the beds. Overall despite being an old building this needs to be up to date and more suitable for the disabled (assessable rooms etc) and no water marks, mould and damps in the rooms to stop any further asthmatics having a asthma attacks. Would not stay here again, avoid this hotel.
Bodde här 1 natt i oktober 2019

2/10 Väldigt dåligt

Gemma

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Alexandra hotel Eastbourne I stayed with my mum for one night in a twin bedroom. Service was not up to standard and poor disabled access. My mum and I are both disabled and struggled with our walking sticks and bags up the front steps and went into a very tiny lift. The room and hotel was not up to standard and especially not suitable for and asthmatic person like myself. I struggled to get in and out of the bath and in the sleeping area there was water marks and mould above the windows as well as the light area on the ceiling. When my mum went downstairs to see if we can have a different room no one available on reception (no bell either). I was in our reception room for on the verge of an asthma attack and was trying to control my breathing. This morning when checking out again no one on reception to greet us out. Especially cooked breakfast wasn't available only continental breakfast. Bath was too high for me to get in and out off and only one plug socket by the mirror and table. Also features small lighting starting to come off the walls above the beds. Overall despite being an old building this needs to be up to date and more suitable for the disabled (assessable rooms etc) and no water marks, mould and damps in the rooms to stop any further asthmatics having a asthma attacks. Would not stay here again, avoid this hotel.
Bodde här 1 natt i oktober 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
In a good position on the seafront. However the room was very overpriced for what i got. The place is very tired and wants updating especially the shower facilities. Would not stay here again unless it was much much cheaper
Bodde här 2 nätter i september 2019

2/10 Väldigt dåligt

John

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
The hotel is a beautiful old building with some orignal features but needs some updates.. the staff are excellant and friendly.. i woukd recommend the hotel for the staff alone... excellent
Bodde här 1 natt i september 2019

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i augusti 2019

6/10 Okej

Verifierad resenär

The view from the rooms at the front of the hotel are great. The hotel is quite dated and needs TLC in many areas but that is probably reflected by the fact it is graded 2 stars. Staff are friendly and helpful. Parking is in nearby parking bays using parking permits obtainable from the hotel at a cost of £1 per day.
Bodde här 2 nätter i juli 2019

6/10 Okej

Evelyn

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Service was wonderful. A small, overworked and efficient staff are the only bright spot in this faded, old hotel. Breakfast was diabolical. Everything is cooked in advance so it arrives practically before it is ordered. Do not expect the egg yolks to be liquid nor the toast warm. There is no fresh fruit, yogurt, croissants, etc. Apparently, the hotel will get a complete renovation next spring, meanwhile go elsewhere.
Bodde här 2 nätter i juni 2019

10/10 Fantastiskt

C

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will be back!
A nice friendly hotel, conveniently situated. Would use again.
Bodde här 1 natt i juni 2019

6/10 Okej

Midge,Titch

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Seaview was nice but the hotel needs upgrading . Masonry was falling off the building . Antiquated shower . And the furnishings in the room was very out dated .
Bodde här 1 natt i juni 2019

8/10 Bra

Angela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
single sea view room
Very nice staff, shower could have been a little faster running, although used to new power showers now and would have liked a fridge for milk. view was very good from the seaview room nice room overall had a hair dryer and a bible and books and games down stairs to play/ read. Near the lifeboat shop
Bodde här 1 natt i maj 2019

8/10 Bra

Simone

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The guy how owns the place was very nice and made you feel welcome. The room are nice and clean good location not fair away from the high street and opposite the beach
Bodde här 2 nätter i maj 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Winston , GM, is ace! He is most welcoming, treats each guest as they are a VIP and makes sure we feel special. Entertainment, food, bar, lounge to read a book, relax, meet interesting people/ guests. The seafront is right outside the door and a beautiful ocean view. All the amenities you need are provided in your room. Nice staff that are on their toes and pleasant with a smile. Back to Winston, heart of gold, extremely hard worker, the best! When I told the cabbie on the way to the train station what we felt about Windston, he said lots of guests and people say the same, great guy. Thank you!
Bodde här 2 nätter i maj 2019

4/10 Dåligt

Verifierad resenär

Bodde här 2 nätter i maj 2019

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 2 nätter i april 2019

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Its a building site ! undergoing alterations, noise during the day due to renovation work.
Bodde här 14 nätter i februari 2019

4/10 Dåligt

Verifierad resenär

Nice position right on the sea front but the hotel itself is antiquated & very run down!
Bodde här 1 natt i mars 2019

6/10 Okej

James

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i februari 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Good value for money but has seen better days. Good location.
Bodde här 2 nätter i november 2018

8/10 Bra

Anneli

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely old-fashioned hotel
Nice hotel right on the seafront and a 10-min walk from the station. They swapped my booked double for a twin and as I and my friend were in Eastbourne for a race, they even arranged an early breakfast for us. Superb service. The decor and furniture is dated, and rather twee, but spotlessly clean. Beds comfortable, with sheets and blankets and extra blankets in the wardrobe - unnecessary as the hotel was heated. I would stay again.
Bodde här 2 nätter i oktober 2018
Svar från Alexandra Hotel Management 8 nov. 2018
Dear Anneli thank you for your kind review and we are extremely happy that you had a positive experience during your time with us. It was a pleasure having you as a guest and we hope you will visit us again.

6/10 Okej

Floyd

Bodde här 1 natt i oktober 2018

4/10 Dåligt

Gary

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Great location
Great location but Hotel is need of an update, rooms very dated.
Bodde här 1 natt i september 2018

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff, I did not eat at the Hotel so cannot comment on the food but the room was clean & the staff were helpful. The wifi was intermitent & not good in the room.
Bodde här 3 nätter i september 2018

2/10 Väldigt dåligt

Jessy, Oxford

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The worse hotel ever!!!
The worse hotel ever, the room was horrible, dirty and cold, the bed was so uncomfortable. NO wi fi and the tv didn't even worked also the check in was at 3.30 and the check out was at 9 in the morning!!!
Bodde här 2 nätter i september 2018
Svar från Alice 27 sep. 2018
Dear Jessy, I am sorry to read such a negative experience. We have wifi on all floors, our check-in time is 15:00pm and our check-out time is at 10:00am. Perhaps you got confused with our breakfast time. If you were having problems with your TV or were feeling cold all you had to do was pop down to reception and see a member of staff who would have put this right for you - this is what we are here for. Please feel free to give us a call and we can talk about your experience and how we can improve next time. Kind Regards,

6/10 Okej

Ryuta

Gillade: Personal och service
予約されていなかった。受けの対応は素晴らしく、すぐ他のホテルを探してくれた。
Bodde här 1 natt i juli 2018

10/10 Fantastiskt

Nick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2018

8/10 Bra

Chris

Gillade: Personal och service
Business
Ok for an overnight stay a little run down Basically used for coach tours
Bodde här 1 natt i juli 2018

6/10 Okej

Jill, Singapore

Gillade inte: Renlighet och rummets bekvämlighet
Seafront, older, OK
I stayed one night, it was ok. Bedroom and bathroom dated but as you would expect. Was hot but no fan. Breakfast ok but nothing special.
Bodde här 1 natt i juli 2018

8/10 Bra

Wendy, Ottawa, ON

Gillade: Renlighet, personal och service och rummets bekvämlighet
Very quaint little hotel
The hotel is perfectly situated right across the street from the beaches and the boardwalk. The area is lovely and we'll maintained. The hotel itself is old but has obviously been loved and well maintained. Being old and a little tired are certainly part of the building's charm. You can just see how grand it was in its day. The rooms are small but clean. The Wi-Fi did not work well at all but we didn't mind as we were out exploring all the lovely sites. The staff were kind and accommodating. I would stay here again.
Bodde här 2 nätter i juli 2018

8/10 Bra

JD, London

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Traditional hotel in great location
The hotel was very reasonably priced and very central. Breakfast was good and quick. Staff were friendly and made the experience so positive.
Bodde här 1 natt i juli 2018