Reception

Recensioner av Leonardo Royal Hotel Edinburgh

4 out of 5
Leonardo Royal Hotel Edinburgh
43 Jeffrey Street, Edinburgh, Scotland

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 805 av 1350 recensioner" "
8 - Bra i betyg. 372 av 1350 recensioner" "
6 - Okej i betyg. 109 av 1350 recensioner" "
4 - Dåligt i betyg. 42 av 1350 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1350 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mathilda

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2024
Svar från Laura 20 feb. 2024
Dear Mathilda,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Cecilia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cecilia
We had a very nice family stay and Hogmanay. Would stay again if I visit Edinburgh again.
Bodde här 4 nätter i december 2023
Svar från Laura 13 jan. 2024
Dear Cecilia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Peter

Bodde här 3 nätter i oktober 2023
Svar från James 12 nov. 2023
Dear PeterWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

8/10 Bra

Hans

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge
Bra läge. Trevlig personal. Saknade vissa varor på frukosten. Fina rum
Bodde här 4 nätter i oktober 2023
Svar från Laura 16 okt. 2023
Dear Hans,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 Bra

Christina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell med bra läge.
Trevligt hotell med bra läge i Edinburgh. Personalen var mycket trevliga och hjälpsamma. Bra frukostbuffé.
Bodde här 2 nätter i september 2023
Svar från Greg Moorehead 1 okt. 2023
Thank you Christina for your kind review following your recent stay with us. Delighted to see that you enjoyed the breakfast buffet , and that the staff looked after you during your stay. We look forward to welcoming you back again in the future. Kind Regards.Greg Moorehead.Deputy General Manager.

8/10 Bra

Kent

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från Reception Team 23 sep. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från KAJOL 24 sep. 2023
Dear Guest,Thankyou for reviewing your stay with us,We are glad you enjoyed your stay.Hope to see you again soon.Kind Regards,Kajol YadavDuty Manager Leonardo Royal Edinburgh

10/10 Fantastiskt

Stefan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge
Centralt läge, bra frukost och service. All personal hjälpsam o trevlig. Fint gym. Kommer gärna tillbaks.
Bodde här 4 nätter i september 2023
Svar från Greg Moorehead 17 sep. 2023
Thank you Stefan for sharing your feedback following your recent stay in Edinburgh. We look forward to welcoming you back again in the future should your plans allow. Greg Moorehead.Deputy General Manager

10/10 Fantastiskt

Björn

Bodde här 1 natt i september 2023
Svar från James 10 sep. 2023
Dear BjornWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 Fantastiskt

Johan

Bodde här 4 nätter i april 2023
Svar från James 29 juli 2023
Dear JohanWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 Fantastiskt

Bengt-Erik

Bodde här 1 natt i juli 2023
Svar från Laura 9 juli 2023
Dear Bengt-Erik,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 Bra

Hannele

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i juni 2023
Svar från Laura 9 juli 2023
Dear Hannele,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Örjan

Bodde här 1 natt i juni 2023
Svar från Mariana 23 juni 2023
Dear Orjan,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Stefan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i april 2023
Svar från Laura 9 maj 2023
Dear Stefan,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 Bra

Marcus

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A very nice hotel, close to the Royal mile. Service minded and lovely staff.
Bodde här 1 natt i maj 2023
Svar från Laura 5 maj 2023
Dear Marcus,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 Bra

Jan-Inge

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt ok hotell
Bodde här 1 natt i april 2023
Svar från Laura 29 apr. 2023
Dear Jan-Inge,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Lea

Bodde här 3 nätter i december 2022
Svar från Claire Livingston 13 mars 2023
Dear Lea, Thank you for your review, I am very pleased to hear you had an enjoyable stay. Kind RegardsClaire Livingston General Mananger

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023

6/10 Okej

claudine

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Ok.
Jätte bra läge, god frukost och trevligt bemotande. Beställd middag en kväll i baren. Väldigt dyrt och väldigt lite mat på talriken. Exekutiv rum med fin utsikt men heltäcknings mattan luktar mögel. Tyst i rummen och sängarna bekväm.
Bodde här 5 nätter i september 2022
Svar från Anna, Reception Team 18 okt. 2022
Dear Guest,Thank you for taking the time to provide feedback, it is much appreciated. It's great to hear you found the hospitality of our staff, our breakfast and location to your liking. I'm sorry the food didn't exceed your expectations on this occasion. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

8/10 Bra

Kjell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från Anna, Reception Team 18 okt. 2022
Dear guest, Thank you so much for sharing your feedback about your stay, we really appreciate it. I am happy to see that you enjoyed your room, the hospitality of our staff and the convenient location of the hotel. We hope we can welcome you back into the hotel in the not too distant future.Warm regards,

8/10 Bra

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022
Svar från Laura 30 aug. 2022
Dear Per,Thank you for taking the time to review your stay with us here at Jurys Inn Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 Bra

Maj-Britt

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i augusti 2022
Svar från Laura 25 aug. 2022
Dear Maj-BrittWe very much appreciate your comments regarding your stay at the Jurys Inn Edinburgh. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Reception Team

8/10 Bra

Kim

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2022
Svar från Anna, Reception Team 18 juli 2022
Dear guest, Thank you so much for sharing your feedback about your stay, we really appreciate it. I am happy to see that you enjoyed your room, the hospitality of our staff and the convenient location of the hotel. We hope we can welcome you back into the hotel in the not too distant future. Warm regards,

10/10 Fantastiskt

Patric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jurys Inn - perfekt läge i Edinburgh
Hotell med bra standard med ett perfekt läge för turister. Bara några minuters promenad från järnvägsstationen Waverly station och en minut från "the Royal mile". Bra frukostbuffé, som erbjuder det mesta man kan önska sig av en hotellfrukost.
Bodde här 5 nätter i juni 2022
Svar från Laura 8 juli 2022
Dear Patric, We very much appreciate your comments regarding your stay at the Jurys Inn Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Reception Team

10/10 Fantastiskt

Cecilia

Bodde här 1 natt i maj 2022
Svar från Laura 20 maj 2022
Dear Cecilia, Thank you for taking the time to review your stay with us here at Jurys Inn Edinburgh. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. Once again, thank you for your feedback and have a pleasant day. Kind Regards, Reception Team

10/10 Fantastiskt

Ulrika

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt hotell
Rent och snyggt hotell med bra läge nära tågstationen i Edinburgh. Stannade två nätter med familjen. Bra service och trevlig personal. Pga covid serverades frukost på rummet vilket kändes tryggt och säkert
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Ernest

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gorgeous hotel. Service was exceptional. Hotel very clean and lovely. Can’t wait to come back.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Justin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not too far from the train station and royal mile. Would recommend if you don’t mind some stairs to get to shops and food.
Bodde här 2 nätter i maj 2024
Svar från James 22 maj 2024
Dear JustinWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 Fantastiskt

Beverly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the location of Leonardo Royal and the staff. Hotel is a 10 minute walk (with luggage) from the main train station. There are steps and a passageway right thru the property leading up to The High Street, which has numerous restaurants, pubs, churches, and at the top, Edinburgh Castle - all walking distance. Staff were wonderful, stored our luggage until check in, offered directions and dining suggestions. Would stay here again.
Bodde här 2 nätter i maj 2024
Svar från Laura 22 maj 2024
Dear Beverly,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Sueanne

Reste med sin partner
Wonderful 3 day stay. Excellent location near train station and Royal Mile. Buffet breakfast was excellent and staff very accommodating.
Bodde här 3 nätter i maj 2024
Svar från Laura 21 maj 2024
Dear Sueanne,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

2/10 Väldigt dåligt

ANOOP KUMAR

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Laura 18 maj 2024
Dear Anoop Kumar,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

6/10 Okej

Jamie

Gillade: Renlighet
Bodde här 4 nätter i maj 2024
Svar från Laura 17 maj 2024
Dear Jamie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean room. Great location for Royal Mile
Bodde här 2 nätter i maj 2024
Svar från Laura 15 maj 2024
Dear Lisa,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 Bra

Gail

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient to everything.
Bodde här 5 nätter i maj 2024
Svar från Laura 12 maj 2024
Dear Gail,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Maggie, Melbourne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful property. I would stay here again! Very conveniently located and has access to everything you could want or need while staying in Edinburgh.
Bodde här 2 nätter i maj 2024
Svar från Laura 12 maj 2024
Dear Maggie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 Bra

Alejandro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från James 11 maj 2024
Dear AlejandroWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

8/10 Bra

Marsha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was in a great location. Only thing I would say is that hotel restaurant needs better menu selection and to actually have the items that are on the menu.
Bodde här 8 nätter i april 2024
Svar från Mariana 9 maj 2024
Dear Marsha, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies for the issues during your stay; I am sorry that your experience did not meet your expectations. I will pass your comments to the management teamThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 Fantastiskt

Nancy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very nice and comfortable, lov
Bodde här 2 nätter i april 2024
Svar från KAJOL 8 maj 2024
Dear Nancy,Thankyou for reviewing your stay with us.We are glad you enjoyed our service and hospitality.Hope to see you again very soon.Kind Regards,Kajol YadavDuty ManagerLeonardo Royal Edinburgh

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Mariana 9 maj 2024
Dear Patricia, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

10/10 Fantastiskt

Mona

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is in perfect location, facilities good . Overall we enjoyed our stay.
Bodde här 3 nätter i maj 2024
Svar från Mariana 8 maj 2024
Dear Mona, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

8/10 Bra

John, Okotoks

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 3 nätter i mars 2024
Svar från Mariana 7 maj 2024
Dear John, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 Fantastiskt

Creed

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Mariana 2 maj 2024
Dear Creed, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Mariana Reception SupervisorLeonardo Royal Edinburgh

10/10 Fantastiskt

Elisabeth R

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great breakfast. Friendly staff. A bit of construction behind the hotel but not too noisy. Easy access to royal mile
Bodde här 4 nätter i april 2024
Svar från James 29 apr. 2024
Dear Elisabeth We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 Fantastiskt

Ofelia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Son hoteles que me gustan por amplitud Comodidad y trato amable
Bodde här 2 nätter i april 2024
Svar från Laura 26 apr. 2024
Dear Ofelia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Neilam

Bodde här 1 natt i april 2024
Svar från Laura 15 maj 2024
Dear Neilam,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 Fantastiskt

Shinya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Mariana 25 apr. 2024
Dear Shinya, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 Fantastiskt

Safa

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great hotel with a great location. Staff is wonderful and the restaurant attached has a great breakfast buffet.
Bodde här 1 natt i april 2024
Svar från James 23 apr. 2024
Dear SafaWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 Fantastiskt

Charikleia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A bit noisy due to construction.
Bodde här 4 nätter i april 2024
Svar från Laura 23 apr. 2024
Dear Charikleia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. I am very sorry about the noise that you experienced during your stay. I will pass your concerns to management and ask them to provide better updates.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 Bra

Erin

Gillade: Personal och service och bekvämligheter
Very lovely staff and the hotel was wonderful. Lovely big bed and just perfect for a romantic get away. Construction at the back of the hotel which was very noisy but wasn’t too much of an issue for us.
Bodde här 3 nätter i april 2024
Svar från James 23 apr. 2024
Dear ErinWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 Fantastiskt

Joni

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the staff -kym made every morning lovely
Bodde här 3 nätter i april 2024
Svar från James 22 apr. 2024
Dear JoniWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team