Internationell gastronomi

Recensioner av Courtyard by Marriott Edinburgh West

4 out of 5
Courtyard by Marriott Edinburgh West
2 Research Avenue South, Edinburgh, Scotland

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 489 av 798 recensioner" "
8 - Bra i betyg. 224 av 798 recensioner" "
6 - Okej i betyg. 49 av 798 recensioner" "
4 - Dåligt i betyg. 22 av 798 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 798 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Bodde här 1 natt i juni 2019
Svar från Will 9 juli 2019
Thank you for your review, glad to see that you enjoyed your time with us. I hope you will visit us again soon. Will General Manager

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Uselt värmeregleringssystem
Omöjligt att få bra temperatur i rummet. Antingen för varmt eller så blåser air conditioning rakt mot sängen. Går heller inte att öppna fönstret. Frugan valde att sova på golvet i badrummet...
Bodde här 1 natt i april 2019
Svar från Will 25 apr. 2019
Jag är ledsen att du inte njöt av din vistelse och AC fungerade inte korrekt. Jag kommer att få laget att kolla på rummet för att se till att allt fungerar som det ska. Jag hoppas att vi kommer att kunna välkomna dig tillbaka i framtiden. Will General Manager

10/10 Fantastiskt

Claes

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht hotell med fina rum
Nytt och fräscht hotell som ligger utanför city i ett universitetsområde. Lugnt och skönt läge med grönska direkt utanför. Stora trevliga rum med sköna sängar och fint badrum. Allt väldigt rent och fint. Bra parkeringsmöjligheter och lätt att ta sig in till city kärnan eller flygplatsen. Väldigt bra, skulle gärna bo där igen.
Bodde här 1 natt i maj 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell fast på landet

10/10 Fantastiskt

Cindy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The customer service is amazing! Mathew was the best! He told us how to use the bus to downtown Edinburgh and the tram. He had great pub recommendations too. The only drawback is the pillows we're too hard.
Bodde här 5 nätter i maj 2024
Svar från Courtyard Edinburgh West 21 maj 2024
Dear Cindy,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 Fantastiskt

Neil

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here a lot over the years, love it
Bodde här 1 natt i maj 2024
Svar från Courtyard Edinburgh West 17 maj 2024
Dear Neil,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor

8/10 Bra

Jacob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quite place to live in
Bodde här 2 nätter i maj 2024
Svar från Courtyard Edinburgh West 21 maj 2024
Dear Jacob,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i maj 2024
Svar från Ana, Front Office Manager 12 maj 2024
Dear John,Thank you for taking time to share your experience.Best regards,

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean and quiet
Bodde här 2 nätter i maj 2024
Svar från Ana, Front Office Manager 12 maj 2024
Dear John,Thank you for sharing your experience, we appreciate it.Kind regards,

8/10 Bra

Alan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The shower could be changed to a more powerful rainwater overhead shower .Otherwise the hotel was fantastic
Bodde här 2 nätter i maj 2024
Svar från Ana, Front Office Manager 12 maj 2024
Dear Alan,Thank you for sharing your experience at the Courtyard Edinburgh West, we'll look into your suggestions and will ensure actions will be taken.We hope to welcome you back when the travels bring you to Edinburgh again.Kind regards,

4/10 Dåligt

Dawn

Bodde här 1 natt i april 2024
Svar från Courtyard Edinburgh West 17 maj 2024
Dear Dawn,Thank you for providing us with feedback scores from your recent stay.I can see from the scores that you provided that overall you were perhaps able to enjoy your stay, but we didn’t quite reach your expectations in all areas. All of your feedback has been passed onto the respected management, however, if you would like to provide us with any further comments or feedback please do not hesitate to contact me.I hope we have the opportunity to address your concerns and that we can welcome you back soon. Sincerely, Matthew (Front Office Supervisor)

10/10 Fantastiskt

carmine

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was great
Bodde här 2 nätter i april 2024
Svar från Ana 27 apr. 2024
Dear Carmine,Thank you for sharing your feedback, this is very important to us.Kind regards,

8/10 Bra

Liam

Gillade inte: Bekvämligheter
Good hotel but feels a little remote and staff were efficient but could be more friendly and welcoming.
Bodde här 1 natt i april 2024
Svar från Courtyard Edinburgh West 26 apr. 2024
Dear Liam,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

8/10 Bra

david

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Quick check in. Wheelchair friendly and the room was accessible. Perfectly clean and comfortable. Food was a bit over priced for what it was but ok. Bus stops close by so easy to get to the city centre.
Bodde här 2 nätter i april 2024
Svar från Courtyard Edinburgh West 26 apr. 2024
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

8/10 Bra

Rachel, graham

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is not near anything-petrol, food, etc., but within 5-10 minutes driving. We stayed only for one night prior to a flight. The hotel is modern and the room was spacious. My only complaint is that I do not understand the design of frosted glass doors and walls for a bathroom. The bathroom doors had inch wide openings, which leaves zero privacy. I could see the TV from the shower through the crack. A design I’ll never understand and don’t know how it caught on.
Bodde här 1 natt i april 2024
Svar från Courtyard Edinburgh West 14 apr. 2024
Dear William,Thank you for providing us with feedback scores from your recent stay.I can see from the scores that you provided that overall you were perhaps able to enjoy your stay, but we didn’t quite reach your expectations in all areas. All of your feedback has been passed onto the respected management, however, if you would like to provide us with any further comments or feedback please do not hesitate to contact me.I hope we have the opportunity to address your concerns and that we can welcome you back soon. Sincerely, Matthew (Front Office Supervisor)

10/10 Fantastiskt

Douglas, Pauline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, quiet property. Easy parking and the staff went above and beyond during our stay.
Bodde här 1 natt i april 2024
Svar från Ana 7 apr. 2024
Dear Douglas,Thank you for choosing to stay with us.We're delighted to know succeeded your expectations! This is very important to us.We hope to welcome you back anytime soon.Kind regards,

8/10 Bra

Yuet Yin Kimmy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was nice. clean and quiet. Prefect location and good breakfast
Bodde här 2 nätter i april 2024
Svar från Ana 7 apr. 2024
Dear Yuet,Thank you for sharing your experience with us.We're delighted to enjoyed your stay.Kind regards,

8/10 Bra

Bob

Bodde här 3 nätter i mars 2024
Svar från Courtyard Edinburgh West 26 apr. 2024
Dear Bob,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 Fantastiskt

Martin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean, friendly staff, so quiet at nighttime. Id highly recommend this hotel.
Bodde här 1 natt i april 2024
Svar från Ana 7 apr. 2024
Dear Martin,Thank you for choosing to stay with us.We're delighted to know you had a great stay with us and hope to see you again at the Courtyard Edinburgh West.Kind regards,

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
On my arrival I was met by Laura. She was pleasent professional and very efficient. Check in was a breeze.
Bodde här 1 natt i mars 2024
Svar från Ana, Front Office Manager 31 mars 2024
Dear Richard,Thank you for sharing your feedback. I'm glad you had a great experience on checking in with Laura, she will be delighted to see your feedback.We hope to see you again at the Courtyard by Marriott Edinburgh West any time soon.Kind regards,

10/10 Fantastiskt

Gail

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were extremely helpful, quiet, tranquil surroundings. Will book in again.
Bodde här 1 natt i mars 2024
Svar från Ana, Front Office Manager 31 mars 2024
Dear Gail,Thank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We look forward to your future stays.Kind regards,

10/10 Fantastiskt

Alan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Courtyard Edinburgh West 26 feb. 2024
Good morning AlanThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i februari 2024
Svar från Courtyard Edinburgh West 20 feb. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during this stay at our hotel. We hope that your future travels bring you back to our hotel for a better experience. Kind regardsMatthew (Front Office Supervisor)

4/10 Dåligt

Neil

Affärsresenär
Bodde här 1 natt i februari 2024
Svar från Courtyard Edinburgh West 20 feb. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during this stay at our hotel. We hope that your future travels bring you back to our hotel for a better experience. Kind regardsMatthew (Front Office Supervisor)

8/10 Bra

Lap Ming

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Courtyard Edinburgh West 17 feb. 2024
Good morning Lap MingThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

8/10 Bra

Donald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food not great and over priced.
Bodde här 1 natt i februari 2024
Svar från Courtyard Edinburgh West 16 feb. 2024
Good morning DonaldThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do sincerely apologise for the inconvenience with the food during your stay. We obviously did not meet our usual standards, but this feedback will be passed on to our Food & Beverage manager. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Gershom

Gillade: Boendets skick och faciliteter
The room was clean and warm linen was clean and pillows smelt lovely I had a wonderful time and will definitely come again next time I’m in Edinburgh
Bodde här 1 natt i januari 2024
Svar från Courtyard Edinburgh West 6 feb. 2024
Good morning GershomThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Carlos

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Courtyard Edinburgh West 30 jan. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Lynne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Courtyard Edinburgh West 25 jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Mark

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel and convenient
excellent as usual
Bodde här 1 natt i januari 2024
Svar från Courtyard Edinburgh West 25 jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

6/10 Okej

Aneha

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Overall very clean and large room. The dinner was not good, I had a cold spongey burger that was also quite pricey. No issues with the room!
Bodde här 1 natt i januari 2024
Svar från Courtyard Edinburgh West 25 jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do sincerely apologise for the food that you had in our restaurant, we obviously did not meet our usual standards. I will pass this feedback on to our Head Chef and our Food & Beverage Manager. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

2/10 Väldigt dåligt

Abdul-Hadi

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Two hotels - very similar names - they wouldn’t even accept relocating me to the central one !!
Bodde här 2 nätter i januari 2024
Svar från Courtyard Edinburgh West 25 jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. Unfortunately, we work under different systems so we cannot transfer reservations between hotels. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Babur

Gillade: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Courtyard Edinburgh West 16 jan. 2024
Good morning BaburThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Srinivasan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Courtyard Edinburgh West 8 jan. 2024
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Erick, Guaynabo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very enjoyable stay once more, easy check in and check out. Will stay here again.
Bodde här 6 nätter i december 2023
Svar från Courtyard Edinburgh West 8 jan. 2024
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Modern, contemporary base for exploring.
Bodde här 1 natt i december 2023
Svar från Courtyard Edinburgh West 31 dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Jane

Bodde här 1 natt i december 2023
Svar från Courtyard Edinburgh West 10 dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

8/10 Bra

Gerard, Glasgow

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Courtyard Edinburgh West 8 dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Dåligt

Jahee

Bodde här 1 natt i november 2023
Svar från Courtyard Edinburgh West 5 dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for any inconvenience caused during your stay. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Fiona

Bodde här 1 natt i november 2023
Svar från Courtyard Edinburgh West 14 feb. 2024
Good morning FionaThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us, and hope your future travels bring you back soon! Kind regards Matthew (Front Office Supervisor)

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i november 2023
Svar från Courtyard Edinburgh West 28 nov. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Dåligt

Mathieu

Reste med sin partner
Gillade inte: Renlighet och personal och service
We where hoping on a quiet stay, on our arrival the room we paid for was not available. The staff told us if we wanted to change we could at any time. When we got to the room the room we where given it had dirty stains in the carpet floor and when we wanted to switch rooms they told us that it was not possible. The hotel looks great from the lobby but we where disappointed about the rest.
Bodde här 2 nätter i november 2023
Svar från Courtyard Edinburgh West 28 nov. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during your stay. I will pass this feedback on to our Front Office Manager. We do hope that this hasn't affected any future travels to our hotel. Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Sally

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Courtyard Edinburgh West 14 dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Dylan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Holly 22 nov. 2023
Dear Dylan, thank you for taking the time to leave us your feedback. We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Kind Regards,Holly

10/10 Fantastiskt

Rita

Bodde här 1 natt i november 2023
Svar från Holly 22 nov. 2023
Dear Rita, thank you for taking the time to leave us your feedback. We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Kind Regards,Holly

10/10 Fantastiskt

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel has a modern, warm feel. The staff are fantastic. The standard king room was immaculate and spacious. The bar and restaurant area is nicely spaced giving privacy. The food and drink are reasonably priced and high quality. The breakfast is certainly worth booking. Staff will share their recomendations for things to do in the city centre. We went for the Christmas market. There was a taxi organised by the hotel to make things even more convenient. I wouldnt hesitate to book again.
Bodde här 2 nätter i november 2023
Svar från Courtyard Edinburgh West 20 nov. 2023
Good morning Thank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel! Kind regards Matthew (Front Office Supervisor)

8/10 Bra

AURORE

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Parfait pour rester dans le secteur
Hôtel impeccable si vous devez aller dans le secteur. C est très rapide pour obtenir un taxi sinon. Je trouve la carte du restaurant un peu light mais très bonne. Le personnel est très aimable.
Bodde här 2 nätter i november 2023
Svar från Courtyard Edinburgh West 12 nov. 2023
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We also hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Dåligt

Sean

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet
Disappointed
Put into a disabled room that had not been fully cleaned, used tooth brush and other rubbish in bathroom bin. Teas and coffees had not been replenished and there was no hair dryer in the room. Spoke with reception who were plesent but no apology, stating the hotel was fully book citing the reason for us being placed in a disabled room, but there after offered us a twin room which we politely declined. Overall a disappointing stay.
Bodde här 1 natt i november 2023
Svar från Courtyard Edinburgh West 9 nov. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for the inconvenience caused during your stay. I have passed this feedback on to our Front Office Manager who will investigate this further and respond to you in due course. Kind regardsMatthew (Front Office Supervisor)

10/10 Fantastiskt

Muriel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Desk staff was very friendly and helpful. Unfortunately we thought we were booked at the Marriott Courtyard near City Centre. We were able to enjoy the city despite this.
Bodde här 1 natt i september 2023
Svar från Courtyard Edinburgh West 26 okt. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that our Front Desk were very friendly ad helpful. We hope that your future travels bring you back to Edinburgh!Kind regardsMatthew (Front Office Supervisor)

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel is in a quiet location. Though it is far from the city, there is a bus stop just nearby the hotel, so very convenient to travel to and from the city. Small room with comfortable bed and clean bathroom. The half opened shower door causing trouble as the bathroom floor easily got very wet.
Bodde här 2 nätter i oktober 2023
Svar från Courtyard Edinburgh West 24 okt. 2023
Good morningThank you for taking the time to leave us your feedback regarding your stay here at the Courtyard Edinburgh West. We are delighted to hear you had such an enjoyable time while staying with us in Edinburgh. I will be happy to share your feedback with our management team and we hope to welcome you back on any future travels to Edinburgh. Kind Regards, Matthew