Inomhuspool och solstolar

Recensioner av Village Hotel Edinburgh

4 out of 5
Village Hotel Edinburgh
140 Crewe Road South, Edinburgh, Scotland

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 445 av 1001 recensioner" "
8 - Bra i betyg. 321 av 1001 recensioner" "
6 - Okej i betyg. 130 av 1001 recensioner" "
4 - Dåligt i betyg. 64 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 41 av 1001 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ulla

Bodde här 1 natt i september 2023

6/10 Okej

Irene

Gillade: Renlighet och rummets bekvämlighet
Ett ok hotell
Ett ok hotell, rummen var bra men restaurangen behöver en översyn, borden var ej rena utan det var en fet yta på dem, tråkig inredning.
Bodde här 1 natt i augusti 2023
Svar från Stewart Campbell 7 sep. 2023
Dear IrineThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

Joachim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell strax utanför centrum
Mycket trevlig hotell strax utanför centrum. Jättebra pool och fitness anläggning. Gott om plats för hela familjen.
Bodde här 1 natt i juli 2023
Svar från Stewart Campbell 1 aug. 2023
Kära JoachimMycket trevligt hotell strax utanför centrum. Stor pool och fitnessanläggning. Gott om plats för hela familjen. Tack för att du tog dig tid att skriva detta 5* betyg av Village Hotel Club Edinburgh.Det gläder mig att läsa hur mycket du gillade din senaste vistelse hos oss och jag ser fram emot att välkomna dig tillbaka snart igen.Vänliga hälsningar,Stewart Campbell, General Manager

10/10 Fantastiskt

Anita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Lilita 23 maj 2019
Dear Anita Thank you for the great score! Looking forward to welcoming you back

8/10 Bra

Pia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2018
Svar från . 13 dec. 2018
.

10/10 Fantastiskt

Verifierad resenär

Hög standard
Bra hotell med väl tilltagna rum och god service.
Bodde här 4 nätter i september 2018

10/10 Fantastiskt

Patrik

Toppenhotell en bit utanför centrala Edinburgh!
Väldigt fint hotell en bit från centrum av Edinburgh. Fantastisk bar och restaurang med god mat och dryck. Mycket trevlig personal både i reception och bar/restaurang. Välstädade rum och väldigt sköna sängar. Tillgång till spa avdelning med bastu och pool/bubbelpool. Fin promenad ca 45 minuter in till centrum men buss finns precis utanför hotellet för den som inte vill gå. Här bor jag gärna igen.
Bodde här 4 nätter i augusti 2018

8/10 Bra

Morgan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2018

10/10 Fantastiskt

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2018

10/10 Fantastiskt

Carl-Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Village hotell har det mesta man kan önska sig
Vi hade en mycket trevlig vistelse i Edinburgh och gjorde en dags utflykt till Inverness med tåg. Village hotel hade allt för avkoppling med stor inomhus pool, spa, jacuzzi , ång- och vanlig bastu. Gymmet var stort med allt man kan önska sig. Allt var mkt välskött. Tyvärr missade städ att städa vårt rum en dag. Restaurangen hade bra mat och om man inte har frukost inbokat kan man få frukost billigare på hotellet om man förbokar den Dan innan. Annars finns ännu billigare frukost i mataffärens restaurang snett över gatan. Vi kan absolut tänka oss att bo här igen eller prova på andra Village hotel i deras hotellkedja.

6/10 Okej

Johan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Ok boende
Jämfört med Village i Glasgow så var Edinburgh sämre. Vid incheckningen så blev jag riktad till en självbetjäning och fick ingen info om hur hotellet fungerade. Som tur var var mycket likt Glasgow där jag precis kom ifrån. Det var väldigt sällan någon synlig vid receptionen och efter första dagen hade inte mitt rum städats (?). Bra frukost (som ej ingick). Restaurangen var bra med engagerad och samlad personal första kvällen, dagen därpå så var de ostrukturerade och otydliga. En 40 min promenad från centrum och ganska "meh". Skönt boende men "meh".

6/10 Okej

Josee

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I would not recommend this property to anyone who is looking for customer service of any kind or good night sleep. Only thing we enjoyed was access to Starbucks(staff their very kind) and pool. First off, you have to check yourself in on an ipad, the lady behind the desk didn't even greet us. All she did was hand us the machine so we could activate our own key once the machine told us what our room number was going to be. She did not tell us anything about the amenities in the hotel or pool hours. Secondly we also had to serve ourselves in the restaurant, the staff on that day had no clue how to do their job (nobody knew how to issue a refund, lady I gave my order too could not answer a single question about the menu without going to kitchen). The one man behind the bar refused to help me when I first got to the bar to place my order and clearly has issue with women as he took a man's order who approached the bar 2min after me. Third the staff do not smile and when you do ask them a question they honestly look inconvenienced by you. Finally the bed and pillows in our room where the most uncomfortable items we have ever slept on during our 7 day trip to G.B.
Bodde här 2 nätter i april 2024
Svar från Stewart Campbell 30 apr. 2024
Dear JoseeThank you for taking the time to write your review.I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively. Please also accept my personal apologies for the inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

10/10 Fantastiskt

Oi Yung

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice place and more space room
Bodde här 1 natt i april 2024
Svar från Stewart Campbell 30 apr. 2024
Dear Oi YungThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

Rebeka

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay here, good location. Facilities very good. Food and drinks lovely! Would definitely recommend and return to stay again.
Bodde här 2 nätter i april 2024
Svar från Stewart Campbell 30 apr. 2024
Dear RebekaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

LUCY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were all wonderful, we liked the restaurant. Because this hotel is also a health club, guests can use the gym, large lap pool, sauna, steam room, and jacuzzi FOR ONLY $5 per day per room. We were also able to park close to the building in the handicap area. Hotels with a car park are hard to find in Edinburgh.
Bodde här 7 nätter i april 2024
Svar från Stewart Campbell 22 apr. 2024
Dear LucyThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 Bra

Tahira

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

alexander, Christiansburg

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 5 nätter i april 2024

4/10 Dåligt

Graham

Reste med familj och småbarn
Gillade inte: Personal och service och boendets skick och faciliteter
Had to leave a young child at my table to go to the bar each time I wanted to order food or drink because the poorly trained staff were too lazy to serve at tables. My starter and main came out together so I had to leave my child again to discuss with staff. It had to be sorted by me as I was made to pay in advance. Customer comes last in this place. Minimum effort by staff is the priority.
Bodde här 2 nätter i april 2024
Svar från Stewart Campbell 22 apr. 2024
Dear GrahamThank you for taking the time to write your review.I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively. Please also accept my personal apologies for the inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

4/10 Dåligt

Justin

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
Disclaimer, my poor review is singular to my experience and isn't indicative of the Hotel in general. We didn't meet much of the staff and only stayed one night. We had booked two nights, but left pretty quick after the first night's experience. So, we were given a room that had a bathroom meant for people with disabilities. Maybe all the rooms are that way, I'm not sure. Our problem with our stay was because the drain was either clogged or closed off somehow. didn't notice because the shower floor is the whole bathroom floor in a disability bathroom but you still have a curtain blocking the view of the rest of the bathroom (also you just assume the water will go down the drain). So the whole bathroom flooded after one shower. I told the person at the front desk, she said she would have someone come take a look that night, but no one came. Possible they came after we fell asleep and left us alone, unsure. But we just decided to check out the next morning.
Bodde här 2 nätter i mars 2024
Svar från Stewart Campbell 22 apr. 2024
Dear JustinThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am very pleased that there was many parts of your stay that you really enjoyed. I am very sad to read that some aspects of your stay fell short of your expectations. Please be assured your feedback will be passed on to the relevant departments and used constructively and please also accept my personal apologies for any inconvenience caused. I do hope this will not put you off staying with again in the future.Kind regards,Stewart Campbell, General Manager

6/10 Okej

Bethan Louise

Reste med familjen
Gillade: Bekvämligheter
We had to ask for the room to be cleaned.There was a fire alarm at night no staff explained what was going on and there was no head count. Potentially very dangerous for guests.
Bodde här 2 nätter i mars 2024
Svar från Stewart Campbell 1 apr. 2024
Dear Ms LouiseThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you enjoyed your recent stay with us. Thank you also for highlighting some improvements we can make to further enhance your experience for future stays with us. Please be assured your feedback will be taken onboard and used constructively.Thanks again and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

6/10 Okej

Scott

Bodde här 1 natt i mars 2024

8/10 Bra

Sneden

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Loved it
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Kris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great property. Clean and friendly. Women’s locker room could have been cleaner.
Bodde här 2 nätter i mars 2024
Svar från Stewart Campbell 14 mars 2024
Dear KrisThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us. Thank you also for highlighting some improvements we can make to further enhance your experience for future stays with us. Please be assured your feedback will be taken onboard and used constructively.Thanks again and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

Valerie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were polite and helpful
Bodde här 1 natt i mars 2024
Svar från Stewart Campbell 13 mars 2024
Dea ValerieThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were welcoming and really friendly. 10 minutes drive into centre town Excellent facilities
Bodde här 1 natt i mars 2024
Svar från Stewart Campbell 6 mars 2024
Dear LindaThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel and Facilities good, only downside was rooms very hot at night.
Bodde här 1 natt i mars 2024
Svar från Stewart Campbell 4 mars 2024
Dear MichaelThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

Hamish

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Sophie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really great stay here, the hotel was clean and modern. Staff were very friendly and helpful during our stay. Bar for food and drinks was nice relaxed atmosphere. Starbucks in the lobby was a great addition! Bus stop right outside the hotel for links into the city center. Would definitely stay again here and recommend to all.
Bodde här 4 nätter i december 2023
Svar från Stewart Campbell 22 feb. 2024
Dear SophieThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

4/10 Dåligt

Pippa

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Cliff

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for parking on the edge of the city centre. Staff friendly and helpful
Bodde här 3 nätter i januari 2024
Svar från Stewart Campbell 22 feb. 2024
Dear PaulThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

Sarah

Bodde här 2 nätter i januari 2024

8/10 Bra

Zenon

Gillade: Renlighet, personal och service och rummets bekvämlighet
A long weekend in Edinburgh. Fairly good base. Hotel was good but could with a little sprucing up in places. Good value breakfast
Bodde här 2 nätter i januari 2024
Svar från Stewart Campbell 4 mars 2024
Dear ZenonThank you for taking the time to write your review of Village Hotel Club Edinburgh.I am pleased that overall you really enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

8/10 Bra

leonor

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

6/10 Okej

Michelle Frances

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Ailbhe

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Kurt

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

8/10 Bra

Ian Michael

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Sharon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Christmas/hogmanay stay
Friendly staff and easy to check in. Rooms are clean and comfortable. Tv signal was sorted quickly. Leisure facilities were very good. Bus connections to town were good. Local to supermarket and garage. Wi-Fi signal was also very good. Would definitely want to stay again.
Bodde här 8 nätter i december 2023
Svar från Stewart Campbell 22 feb. 2024
Dear SharonThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

4/10 Dåligt

Alex

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

4/10 Dåligt

Alex

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Steven

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff were friendly when checking in. The room was modern, clean and comfortable. Very cool sports bar with a decent burger and pint. Also had use of the pool for a quick sauna and swim before checking out. A nice relaxing stay, no complaints at all.
Bodde här 1 natt i december 2023
Svar från Stewart Campbell 22 feb. 2024
Dear StevenThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

6/10 Okej

DM

Reste med familjen
Gillade inte: Personal och service och rummets bekvämlighet
Ok enough to stay, terrible service.
It will take some improvement before I stay at the Village Hotel in Edinburgh again. You can tell that the Hotel management needs a lot of improvement as it fails to deliver on many of it's promises. Whilst the rooms were clean and modern enough, there weren't enough towels and the service was extremely poor, particularly in the bar and grill restaurant. It started poorly when we booked a reservation online for the restaurant only to be rudely told when we arrived that the online booking doesn't always work and they had no reservation. They then put us at the back of the restaurant almost as a way to forget about us. It took 25min before they came to take the order with many items not available on the menu. After another 45min, the food arrived and was terrible; bland tastes and meats were cooked dry. They failed to bring all the food on time and even omitted some items with certian dishes. When we requested the items, it was met with a huff as if we were being a nuisance. We were asked to leave the restaurant at 9.30pm because we had young kids, which their alcohol licence prohibited, although they hadn't brought our desserts yet. Absolutely, atrocious service. Avoid the restaurant.
Bodde här 4 nätter i december 2023

6/10 Okej

Gordon

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 2 nätter i december 2023

6/10 Okej

Sergey

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

William

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Truly excellent staff, friendly, helpfull and could not do enough for us during our stay.
Bodde här 4 nätter i december 2023
Svar från Stewart Campbell 29 dec. 2023
Dear WilliamThank you for taking the time to write this lovely review of Village Hotel Club Edinburgh.I am delighted to read just how much you enjoyed your recent stay with us and I look forward to welcoming you back again soon.Kindest regards,Stewart Campbell, General Manager

10/10 Fantastiskt

Graeme

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

4/10 Dåligt

Nathan

Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Joe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023