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Recensioner av Country Inn & Suites by Radisson, Effingham, IL

2.5 out of 5
Country Inn & Suites by Radisson, Effingham, IL
1200 N Raney, Effingham, IL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 568 av 1000 recensioner" "
8 - Bra i betyg. 283 av 1000 recensioner" "
6 - Okej i betyg. 89 av 1000 recensioner" "
4 - Dåligt i betyg. 39 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 21 av 1000 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Luana

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is a bit dated, but well maintained and very clean. There was freeway noise all night. Other than that, it was a nice stay.
Bodde här 1 natt i april 2024
Svar från Kimberly 24 apr. 2024
Thank you for completing our post-stay survey. We appreciate your feedback.

8/10 Bra

Craig

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient and clean
Bodde här 1 natt i april 2024
Svar från Kimberly 24 apr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Fantastiskt

Dan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All Good.
Bodde här 1 natt i april 2024
Svar från Kimberly 18 apr. 2024
Thank you Dan for taking the time to complete our post-stay survey. Have a great rest of your day.

6/10 Okej

Ann

Reste med familjen
Gillade: Renlighet och personal och service
Refrig had huge pool of water.
Bodde här 2 nätter i april 2024
Svar från Kimberly 10 apr. 2024
Thank you for completing our pst-stay survey. We apologize for the water; we have been defrosting mini-fridges lately and I am sure yours was overlooked by mistake. We apologize for any inconvenience this may have caused.

8/10 Bra

Philip, Independence

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
Overall it's Good place to stay for the rooms. Friendly suggestion would be clean the workout room, equipment is incredibly dusty, & seriously what is the deal with the multiple rows of plant hangers above the pool?
Bodde här 1 natt i april 2024
Svar från Kimberly 10 apr. 2024
Thank you for taking the time to complete our post-stay survey. The hooks in the pool room are not for plants, they are hooks to hold baffles. We use baffles to cut the noise down in the pool. We are replacing the old ones, so the hooks are currently empty.

10/10 Fantastiskt

Ellen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really liked the easy access to dining places
Bodde här 1 natt i april 2024
Svar från Kimberly 10 apr. 2024
Thank you for completing our post-stay survey.

2/10 Väldigt dåligt

Mark

Bodde här 1 natt i april 2024
Svar från Kimberly 28 apr. 2024
Thank you for completing our post-stay survey.

10/10 Fantastiskt

Laura, west bloomfield

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great place to stay for the night. Good value, easy to get to and excellent bfast!
Bodde här 1 natt i april 2024
Svar från Kimberly 6 apr. 2024
Thank you for taking the time to complete our post-stay survey, Laura. We appreciate the time and we hope to see you again if you are in the area.

10/10 Fantastiskt

Felipe, Roswell

Affärsresenär
Gillade: Boendets skick och faciliteter
Nothing special
Bodde här 1 natt i april 2024
Svar från Kimberly 6 apr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Fantastiskt

Nicole

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very clean and the staff were friendly.
Bodde här 1 natt i april 2024
Svar från Kimberly 6 apr. 2024
Thank you Nicole for taking the time to complete our post-stay survey. Have a great rest of your weekend.

8/10 Bra

Judith

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Kimberly 7 apr. 2024
Thank you for completing our post-stay survey. Please keep us in mind if you are in the area in the future.

10/10 Fantastiskt

Sami

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Kimberly 6 apr. 2024
Thank you for taking the time to complete our post-stay survey. We hope to see you again if you are in the area.

2/10 Väldigt dåligt

Karla

Bodde här 1 natt i mars 2024
Svar från Kimberly 6 apr. 2024
Thank you for taking the time to complete our post-stay survey and we apologize for not meeting your requirements. Have a great rest of your weekend.

8/10 Bra

Sara J

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were only there for an overnight stay, but all aspects were good. Beds were comfortable, room was clean, and breakfast was tasty. Our only complaint was that the hot tub was out of service.
Bodde här 1 natt i mars 2024
Svar från Kimberly 6 apr. 2024
Thank you for completing our post-stay survey. We are working diligently on getting the Hot Tub fixed and we apologize it was not working during your stay.

6/10 Okej

Jason

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Property is poorly maintained. Cleanliness is low. Elevator and hallway carpet is old and dirty. Water stains on ceiling.
Bodde här 1 natt i mars 2024
Svar från Kimberly 6 apr. 2024
Thank you for taking the time to complete our post-stay survey. We are planning a full-scale remodel of our location to address your concerns and many more. We hope you will stay with us again if you are in the area.

10/10 Fantastiskt

Alison

Bodde här 1 natt i mars 2024
Svar från Kimberly 20 apr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Fantastiskt

Roger

Bodde här 1 natt i mars 2024
Svar från Kimberly 18 apr. 2024
Thank you for taking the time to complete our post-stay survey. I will make sure to share your review with everyone as an incentive.

2/10 Väldigt dåligt

Lori

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
The dust around baseboards and vents is thick. I have terrible dust allergy. The rug is filthy. So hot in room but temp said 69. Turned heat down but nothing changed. Had to turn air on. Not sure bed is cleaned due to sheets are so wrinkled.
Bodde här 1 natt i mars 2024
Svar från Kimberly 20 apr. 2024
Thank you for completing our post-stay survey. I will look up your room number have that room deep-cleaned immediately.

10/10 Fantastiskt

David

Bodde här 1 natt i mars 2024
Svar från Kimberly 6 apr. 2024
We appreciate the time you took to complete our post-stay survey and hope to see you if you are I the area again.

10/10 Fantastiskt

Allen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Kimberly 19 mars 2024
Thank you for taking the time to complete our post-stay survey. Please keep us in mind if you are in the area again.

10/10 Fantastiskt

Carl

Reste med sin partner
Gillade: Bekvämligheter
Near the interstate.
Bodde här 1 natt i mars 2024
Svar från Kimberly 11 mars 2024
Thank you for taking the time to complete our post-stay survey. We look forward to seeing you again if you are in the area.

10/10 Fantastiskt

Colleen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The two gentlemen at the check in desk were polite and efficient. Beds were comfortable and clean.
Bodde här 1 natt i mars 2024
Svar från Kimberly 11 mars 2024
Thank you for completing our post-stay survey. I will make sure to pass along your kind words to the two gentlemen, Have a great rest of your day.

8/10 Bra

Norma

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfy
Bodde här 1 natt i mars 2024
Svar från Kimberly 19 mars 2024
Thank you for completing our post-stay survey. We hope you keep us in mind if you are in the area again.

8/10 Bra

dwight

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place for overbite stay
Bodde här 1 natt i mars 2024
Svar från Kimberly 19 mars 2024
Thank you for completing our post-stay survey. We all is good your way an d you think about us if you are in the area again. Safe Travels.

10/10 Fantastiskt

Mary Jo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room was very clean and comfortable. Breakfast was delicious with many options. The staff was excellent. A very welcoming young man was working when we checked in. The woman working in the breakfast area was friendly and willing to take the time to chat with guests. The woman working the reception desk when we. He led out was happy and thanked us for staying with them and wished us safe travels.
Bodde här 1 natt i februari 2024
Svar från Kimberly 19 mars 2024
Thank you for completing our post-stay survey & we are so glad you enjoyed your stay. Please keep us in mind if you are in the area again. Happy Trails.

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, modern and professional. Highly recommended
Bodde här 1 natt i februari 2024
Svar från Kimberly 19 mars 2024
Thank you for taking the time to complete our post-stay survey. We hope we can host you again if you are in the area.

10/10 Fantastiskt

WILLIAM

Gillade: Renlighet, personal och service och boendets skick och faciliteter
👍
Bodde här 1 natt i februari 2024
Svar från Kimberly 19 mars 2024
Thank you for completing our post-stay survey. We hope you are having a great day. We look forward to seeing you if you are in the area in the future.

6/10 Okej

Susan

Reste med sin partner
Gillade: Renlighet och personal och service
Stayed one night to attend event at Effingham Perf. Center. Easy and quick check in and out. Seemed to be ample parking spaces and shared parking lot with next door hotel but several areas of lot had not been cleared of snow from the previous day. Room was clean but clearly dated with wallpaper pealing up at the seams in several spots and bathroom fan. Breakfast was pretty decent with several hot choices of eggs, cubed potatoes, sausage, do-it-yourself waffles, and a few cereals and toast, bagels. Conveniently located close to Cracker Barrel and would have walked there if not for very cold conditions. I would recommend if looking for decent breakfast and clean rooms and want to save a little money.
Svar från Kimberly 19 mars 2024
Thank you for taking the time to complete our post-stay survey. We are in the process of addressing some of the smaller maintenance issues like the ones you mentioned. We hope if you are in the area again you will stay with us and see as we work toward updating some of the older portions of our hotel. Safe travels.

8/10 Bra

James, Lena

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Was average experience
Bodde här 1 natt i februari 2024
Svar från Kimberly 19 mars 2024
Thank you for completing our post-stay survey. Please consider us if you are in the area again.

8/10 Bra

Clinton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was there for 3 nights and the vending machine was out of order and never fixed.
Bodde här 3 nätter i februari 2024
Svar från Kimberly 19 mars 2024
Thank you for taking the time to complete our post-stay survey. We apologize for the vending machine, we were waiting for a part to fix it.

10/10 Fantastiskt

William, Eden

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Easy access Bath tub drain plug wouldn't stay open
Bodde här 1 natt i februari 2024
Svar från Kimberly 19 feb. 2024
Thank you for taking the time to complete our post-survey stay. We apologize for the issue with the tub drain and will prompt housekeeping to keep their eyes out when cleaning them. We hope you think of us if you travel back through the area.

4/10 Dåligt

Pam

Bodde här 1 natt i februari 2024
Svar från Kimberly 19 mars 2024
It seems like you did not enjoy your stay and we are sorry for this. We hope you are having a great day.

10/10 Fantastiskt

Phillip

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Kimberly 19 mars 2024
Thank you for completing our post-stay survey. We hope you will keep us in mind if you are in the area again.

8/10 Bra

Jeanne

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Correct
Bodde här 1 natt i februari 2024
Svar från Kimberly 19 mars 2024
Thank you for taking the time to complete our post-stay survey.

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient to highway and shopping. Needed some small upgrades in bathroom (shower head) and technology for charging phones,etc.
Bodde här 1 natt i januari 2024
Svar från Kimberly 19 mars 2024
Thank you for completing our post-stay survey. We are looking into a full-scale remodel to freshen up and update our location. We hope you are having a great day.

10/10 Fantastiskt

Kaitlynn

Gillade: Personal och service
Bodde här 1 natt i januari 2024
Svar från Kimberly 19 mars 2024
Thank you for taking the time to complete our post-stay survey. We hope you keep us in mind if you are in the area again.

10/10 Fantastiskt

Sylvia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable stay
This hotel didn't have a lot of extra frills but it certainly was comfortable and in good condition, not to mention a reasonable price! It is next to the interstate so if traffic noise bothers you, this may be an issue. We have a white noise machine so not an issue for us.
Bodde här 1 natt i januari 2024
Svar från Kimberly 30 jan. 2024
Thank you for staying with us and for the wonderful review. We hope if you are in the area again you will keep us in mind.

8/10 Bra

John

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The host upon checking in was very nice.
Bodde här 1 natt i januari 2024
Svar från Kimberly 30 jan. 2024
it was wonderful to meet you and your group. Thank you for staying with us and we hope if you are in the area in the future, you keep us in mind.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful overnight stay. Nice pool and hot tub. Clean room.
Bodde här 1 natt i januari 2024
Svar från Kimberly 23 jan. 2024
Thank you for staying with us and we hope you keep us in mind if you are in the area again.

2/10 Väldigt dåligt

Kailey

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
We were there for 3 nights and in that time we had to get new room keys 7 times. 1 of the staff accused us of doing something to demagnetize the keys. One afternoon the lobby smelled strongly of marijuana, it was so strong that the whole first level hallway smelled like it after a short time
Bodde här 3 nätter i januari 2024
Svar från Kimberly 23 jan. 2024
We apologize for any inconvenience the mishaps with your keys caused. We are actively working on replacing all our door locks with new up-to-date ones to prevent frustrations like yours. We will have a staff meeting to address the marijuana concern, we DO NOT allow smoking inside the building at all. Thank you for your review. Have a great day.

10/10 Fantastiskt

Roberto

Reste med familjen
Great
Bodde här 1 natt i januari 2024
Svar från Kimberly 23 jan. 2024
Thank you for staying with us and we hope if you are in the area again, you will think of us. Happy Trails.

8/10 Bra

Bernice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Kimberly 23 jan. 2024
Thank you for staying with us and we hope if you travel this way, you will keep us in mind. Have a great day.

10/10 Fantastiskt

doris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Kimberly 23 jan. 2024
Thank you for staying with us and we hope if you are in the area you will stay with us again.

4/10 Dåligt

Tiffany

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The pictures online are clearly old. The staff was nice but the hotel itself needs updates, cleaner rooms and overall fixes. The walls had cracks everywhere.
Bodde här 1 natt i januari 2024
Svar från Kimberly 23 jan. 2024
We apologize, there is a full-scale remodel on the books that will address all your post-stay concerns. We hope that if you are in the area in the future, you will consider staying with us again.

4/10 Dåligt

KENJI, Columbia

Reste med familjen
Bodde här 1 natt i januari 2024
Svar från Management 13 jan. 2024
Would it be possible for you to explain your rating? What was it that we could have done to ensure your stay was more enjoyable?

10/10 Fantastiskt

Brenda, Wausau

Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Management 11 jan. 2024
Thank you for staying with us!

10/10 Fantastiskt

Craig, OWATONNA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would recommend. Passing through and very comfortable stay. Breakfast was basic but good.
Bodde här 1 natt i januari 2024
Svar från Management 11 jan. 2024
Thank you so much for staying with us!

10/10 Fantastiskt

Yuchen

Gillade: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Management 11 jan. 2024
Thank you for staying with us!

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Management 11 jan. 2024
Thank you for staying with us!

10/10 Fantastiskt

Larry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Management 11 jan. 2024
Thank you for staying with us!