Du hittar Kempinski Hotels & Resorts i Egeiska regionen

"We had a cockroach in the one morning we woke up. Brought it up with both reception and customer relations. The receptionist said she would send someone to clean and sanitise the room. It was done but no further dialog, change of room or any compensation took place despite of another approach from our side to customer relations. He seemed to ”care” more than the receptionist and took notes but the hotel did not take any further actions. With kids in the room, this has clearly affected the whole experience very negatively where we noticed a huge lack of service mind in the staff and hotel management. A luxury hotel on the paper with great potential, but a very bad experience.."

"Fick väldigt bra välkomst från Onur och Ersa för super trevligt välkomst-överraskningar 😊🙏 Var nöjd med helheten utom underhållningen. Inte anpassad till Europeiska gästerna. Få sitt platser, dvs inte okej att ha så få platser och måste stå!!! Samt litet lokal för undervåningen, högt ljud orsakad att många avstod underhållningen. Nöjd med allt, även super trevlig och bra service av Ozkan på Restaurang. VÄLDIGT MISSNÖJD MED UNDERHÅLLNING TEAMET!!!!"

"Sämsta maten i värden .gamalt det förfaller det var jätte dåligt"

"Excellent location near Kemeralti market and Agora, as well as metro and trains and tramway. Comfortable rooms and very friendly staff. Will be back."

"Mycket trevlig personal. God mat och mycket att välja på. Jättefin havsutsikt. "

"Everything starting from the welcoming services/reception to spa services to breakfast is excellent! Very good location with spacious outdoors territory/park. Highly recommended! "

"Large hotel with both rooms and apartments. In need of renovation, the toilet smelled of sewage, the lighting in the apartment was a bit dim and the beds were similar to travel beds and were very hard. Okay location, close to a long and nice beach promenade with lots of restaurants. Far to the nearest beach approx. 4km."

"Regrettably, the experience did not meet expectations or match the advertised standards. The service was lacking, the breakfast was subpar, and the rooms were outdated and unclean, with an unpleasant view. There was a noticeable sewage odor coming from the tap. While the air conditioning was functional, it emitted a persistent, irritating noise. Additionally, the room had a pervasive, unpleasant smell. The pool was consistently dirty throughout the stay. In contrast, several nearby boutique hotels offer significantly better and cleaner accommodations. "