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Recensioner av Royal Garden by Isrotel Collection

5 out of 5
Royal Garden by Isrotel Collection
North Beach, Eilat

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 247 av 461 recensioner" "
8 - Bra i betyg. 150 av 461 recensioner" "
6 - Okej i betyg. 32 av 461 recensioner" "
4 - Dåligt i betyg. 21 av 461 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 461 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jonatan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!
Had a really good time and the hotel was both perfect and perfectly located for a family on vacation.
Bodde här 5 nätter i mars 2023
Svar från Dorinm 29 mars 2023
Dear Jonatan,It was a pleasure reading your warm words about your recent stay in the Isrotel Royal Garden Hotel.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best Regards,Dorin

8/10 Bra

Nina

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2022
Svar från Dorinm 8 jan. 2023
Dear Nina,It was a pleasure to read see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We will be happy to see you again in the futureBest RegardsDorin

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Rooms can be cold in winter time, having no heating, only aircon. However, possible to ask for a separate heater to be placed in the room. Also, the pool is cold in winter time. Slow service in hotel restaurants, with a few individual exceptions (some people do a great job, while some of their colleagues are oblivious, as every where else, right?) The hotel security team is fantastic, providing extraordinary assistance when requested. They really know what service minded and customer focus means!
Bodde här 7 nätter i december 2018
Svar från amitl 29 apr. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice
Really nice apartment hotel with excellent pool area.
Bodde här 7 nätter i februari 2018
Svar från amitl 3 apr. 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service
No heating in the room
We stayed in January and temperatures went down to 10 degrees in the night. The heating in the room was producing nothing but noise. In the middle of the night we realized we need to solve this issue, we and our children (2 and 7 years old) were practically shivering. We got two extra blankets. In the morning my brother, who was staying in the same hotel with his family, said they had the same problem and that they got an extra heater. We asked for one and were told that "We might not have any more heaters but we will see what can be done". Luckily there was a heater. Less lucky was the fact that the room was still freezing. The day after we asked for one more heater and the story repeated itself (we might not have etc.). We also learned a very interesting fact from a staff member in the reception: the managers of the hotel turn off the heating during weekdays when the hotel is not full. Only on weekends the heating is turned on. The reason? Saving money. Never mind the guests on weekdays paid good money and are entitled to minimal conditions. Absolutely scandalous. Our complains were not listened to, and when I later mailed the management I didn't get any answer. I will not voluntarily be a guest of any Isrotel hotel again. I recommend you to avoid them too.
Bodde här 3 nätter i januari 2018

8/10 Bra

Valeria, Gothenburg, Sweden

Gillade: Renlighet, personal och service och rummets bekvämlighet
OK hotel close to the beach
Relaxing stay in a somewhat worn down hotel. Good for families and couples.
Bodde här 6 nätter i december 2017

8/10 Bra

Marie

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i december 2017

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 3 nätter i november 2017

10/10 Fantastiskt

Kamran

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super clean, extremely kids friendly , very good quality food ( buffet can get pricey especially on Friday night and Saturday).
Bodde här 3 nätter i juni 2023
Svar från Dorinm 25 juni 2023
Dear Kamran,It was a pleasure reading how you and your family enjoyed your recent stay in the Isrotel Royal Garden Hotel.We will be happy to see you again in the futureBest RegardsDorin

2/10 Väldigt dåligt

Shmuel

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Big parking problem so if you don't have an app name Pango to pay with your credit card you can't park in the front of the hotel. The back gated free parking can fill about 100 cars when this hotel probably have about 700 rooms! Therefor I couldn't park the car nowhere at night and needed to wait in the car for hour until someone moved his car. The rooms looks from the 90's . its time to renovate. The pools are small with a lot of kids. 2 hours when I ask for the refund policy paper the manager told me they don't have one and just that there is no refund. Not recommending this hotel.
Bodde här 2 nätter i juni 2023
Svar från Dorinm 25 juni 2023
Dear Shmuel,Thank you for taking the time to share your experiences following your recent stay with us.Royal Garden has 331 spacious and modern suites.Regarding your comment regarding the hotel's parking, I would like to explain that at the "Yishrotel Royal Garden" hotel, there is a spacious parking lot that surrounds the hotel and is intended for its guests, this is in addition to an underground parking lot located in front of the hotel.If these parking lots are full, we direct our guests to the "Isrotel Riviera" hotel parking lot, next to the hotelThese parking spaces do not involve an additional payment and many guests find free parking spaces in this complex.In addition, near the hotel there are many parking lots on behalf of the city of Eilat, which involve a fee and if our guests choose not to park in nearby parking lots, which do not involve a fee, they will be able to do so by purchasing parking tickets.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

8/10 Bra

anat

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från Dorinm 4 juni 2023
Dear anat,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us.We will be happy to see you again in the futureBest RegardsDorin

2/10 Väldigt dåligt

Omer

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
no come here
very bad not clean and bad smells
Bodde här 1 natt i maj 2023
Svar från Dorinm 24 maj 2023
Dear Omer,I was sorry to read that your last vacation at our hotel did not match your expectations.Your comments have been taken to our attention and brought to the attention of the parties concerned.It will be clarified that such comments are not typical of the high level of cleanliness and maintenance, and of the standards that the Isrotel hotel chain maintains in our hotels.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

6/10 Okej

Alisa

Bodde här 4 nätter i april 2023
Svar från Dorinm 29 maj 2023
Dear Alisa,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Fantastiskt

Wesam, Jerusalem

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay , nice staff
Bodde här 3 nätter i april 2023
Svar från Dorinm 23 apr. 2023
Dear Wesam,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

4/10 Dåligt

Revital

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2023
Svar från Dorinm 26 mars 2023
Dear Revital,I was sorry to see that your last vacation at our hotel did not match your expectations.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Fantastiskt

Torjus

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Barnevennlig hotell
Flott hotell. Veldig barnevennlig med strand i bassenget, spillrom med mer. Bassenget var delvis under oppussing og noen deler var stengt under oppholdet.
Bodde här 7 nätter i mars 2023
Svar från Dorinm 21 mars 2023
Dear Torjus,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.We will be happy to see you again in the futureBest RegardsDorin

8/10 Bra

Raphael

Bodde här 5 nätter i februari 2023
Svar från Dorinm 16 mars 2023
Dear Raphael,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review.We will be happy to see you again in the futureBest RegardsDorin

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Dorinm 9 mars 2023
Dear Guest,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Fantastiskt

Marjorie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms were large clean and comfortable. The store in the first floor had tons of great groceries. Location was great. So family friendly.
Bodde här 2 nätter i januari 2023
Svar från Dorinm 1 feb. 2023
Dear Marjorie,It was such a pleasure to read your comments regarding your recent stay in the Isrotel Royal Garden Hotel.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeededWe look forward to hosting you again in the future.Best RegardsDorin

6/10 Okej

Natasha

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff, Spacious room, good location. Very family friendly so if you have children great, if not don’t stay here. We heard babies crying when we were trying to sleep and almost every piece of furniture was stained.
Bodde här 1 natt i januari 2023
Svar från Dorinm 29 jan. 2023
Dear Natasha,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your review.We were happy to read that you enjoyed our hotel.We will be happy to see you again in the futureBest RegardsDorin

10/10 Fantastiskt

Dany

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super hôtel pour les familles
Super hôtel pour les familles dommage que le samedi midi il y a rien a manger pour les shomer Shabbat
Bodde här 1 natt i januari 2023
Svar från Dorinm 23 jan. 2023
Dear Dany,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review.your comments have been taken on board for further attention by our GM and management.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

8/10 Bra

Hatim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2023
Svar från Dorinm 12 jan. 2023
Dear Hatim,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Fantastiskt

Armindo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and especially the manager were supper friendly and helpful. Would have appreciated a gym.
Svar från Dorinm 12 jan. 2023
Dear Armindo,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

8/10 Bra

Elad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022
Svar från Dorinm 25 dec. 2022
Dear Elad,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Fantastiskt

Eduardo, Rotonda West

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good option , nice hotel , reasonable parking We like it.
Svar från Dorinm 20 dec. 2022
Dear Eduardo,It was a pleasure reading your warm words about your recent stay in the Isrotel Royal Garden Hotel.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

6/10 Okej

Gal

Bodde här 2 nätter i december 2022
Svar från Dorinm 12 dec. 2022
Dear Gal,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best Regards,Dorin

10/10 Fantastiskt

LUIS

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful and very clean hotel. Receptionist was very friendly. The only thing I would appreciate more is if the hotel can include is the breakfast.
Bodde här 1 natt i november 2022
Svar från Dorinm 23 nov. 2022
Dear LUIS,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations. There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while.We shall be very happy to see you again in the futureBest RegardsDorin

10/10 Fantastiskt

IGOR

Bodde här 3 nätter i oktober 2022

10/10 Fantastiskt

Avi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
2 nights of family vacation. The room was nice and clean and very comfortable. We got a room with no kitchen and no meals. We had all we need from the minimarket in the hotel Hotel pools are great but the water is a bit cold in October. Go between the holidays and not during the holiday itself to save money and headache. There are way fewer people.
Bodde här 2 nätter i september 2022
Svar från Dorinm 27 okt. 2022
Dear Avi,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectationsWe will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin

6/10 Okej

Eran

Bodde här 3 nätter i september 2022
Svar från Dorinm 19 sep. 2022
Dear Eran,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Fantastiskt

Aviran

Bodde här 3 nätter i augusti 2022
Svar från Dorinm 24 aug. 2022
Dear Aviram,It was a pleasure to read that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

8/10 Bra

Halevi, Qiryat Eqron

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Positive: Great hotel , you will have every thing you need around food shopping, the pool is great! The best thing is the beach pool for the kids it is awesome, and the little waterpark makes it even perfect. Cons: no trash can in the new rooms, the area for making coffe is small, the vodeo games are expensive, the food court is a bit expensive, and there is few places around the pool to find a shadow and no much place to seat.
Bodde här 2 nätter i juli 2022
Svar från amitl 5 aug. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Yosef

Bodde här 4 nätter i juni 2022
Svar från Dorinm 5 juli 2022
Dear Yosef, It was a pleasure to read that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

8/10 Bra

tova

Bodde här 4 nätter i juni 2022
Svar från Dorinm 27 juni 2022
Dear tova, It was a pleasure to read that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

10/10 Fantastiskt

adam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022
Svar från Dorinm 26 juni 2022
Dear adam, It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We will be happy to see you again in the future Best Regards, Dorin

10/10 Fantastiskt

Batsheva

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2022
Svar från Dorinm 24 maj 2022
Dear Batsheva, It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

10/10 Fantastiskt

Moran

Bodde här 2 nätter i maj 2022
Svar från Dorinm 18 maj 2022
Dear Moran , It was a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations. We will be happy to see you again in the future Best Regards, Dorin

10/10 Fantastiskt

Yaniv

Bodde här 2 nätter i maj 2022
Svar från Dorinm 12 maj 2022
Dear Yaniv, It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

8/10 Bra

Wesam, Jerusalem

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good beautiful, Clean , nice staff
Bodde här 2 nätter i april 2022
Svar från Dorinm 4 maj 2022
Dear Wesam, It was such a pleasure to read your comments regarding your recent stay in the Isrotel Royal Garden Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Eilat. Best Regards, Dorin

8/10 Bra

riva

Bodde här 2 nätter i mars 2022
Svar från Dorinm 27 apr. 2022
Dear riva , It was a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations We will be happy to see you again in the future Best Regards Dorin

10/10 Fantastiskt

michal

Bodde här 2 nätter i april 2022
Svar från Dorinm 11 apr. 2022
Dear michal, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards Dorin

10/10 Fantastiskt

sharon

Bodde här 2 nätter i april 2022
Svar från Dorinm 6 apr. 2022
Dear sharon. Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

8/10 Bra

Ola

Bodde här 2 nätter i mars 2022

8/10 Bra

alon

Bodde här 3 nätter i mars 2022
Svar från Dorinm 21 mars 2022
Dear alon, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards Dorin

8/10 Bra

Orit

Bodde här 3 nätter i mars 2022
Svar från Dorinm 21 mars 2022
Dear Orit, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

10/10 Fantastiskt

hila

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We stayed in a new suite. The room was modern and clean. There was a large bed, a pull out sofa. There was no kitchen or kitchenware. The hotel was at full capacity, but it was well maintained. Breakfast was good but overpriced. The Pool area was clean with enough places to sit, lifeguards were attentive. Location was good on the promenade, onsite parking can sometimes be full. Overall good stay.
Bodde här 3 nätter i mars 2022
Svar från Dorinm 20 mars 2022
Dear hila, It was such a pleasure to read your comments regarding your recent stay in the Isrotel Royal Garden Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Eilat. Best Regards Dorin

10/10 Fantastiskt

BAT EL

Bodde här 3 nätter i mars 2022
Svar från Dorinm 14 mars 2022
Dear BAT EL, It was a pleasure to see your review regarding your recent stay in the Isrotel Royal Garden Hotel and that the service lived up to your expectations. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

10/10 Fantastiskt

Zahava

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

Abed

Bodde här 2 nätter i februari 2022
Svar från Dorinm 2 mars 2022
Dear Abed, Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Eilat. Best Regards Dorin

8/10 Bra

Nevet

Bodde här 2 nätter i februari 2022
Svar från Dorinm 16 feb. 2022
Dear Nevet, It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin