“From the moment we arrived, our experience at this hotel was very disappointing. We were placed in the wrong room, and the room had a very strong, unpleasant smell. There was no AC, the elevators were not working, and overall, we did not feel very comfortable or safe staying there.
We booked through Expedia and were supposed to have a room with a minibar, but because they kept placing us in different rooms, we were not receiving the amenities that we had originally booked and paid for. The...
“El personal fue muy atento, aunque a veces los reataurantes estaban llenos, el personal fue eficiente en la atención y organizacion. Las actividades organizadas fueron un plus. Realmente tiene todo lo que necesitas para unas buenas vacaciones, y la.playa muy tranquila.”
“I start with the positive
- Good location not far from the beach. One major road to cross, but ir could be done in stages.
- I had no problem with the reception or cleaning staff. Nice people with a good attitude.
- The hotel pool water looked decently clean, i have seen a lot worse in Mexico. Mostly chairs and few sunbeds, but not crowded. Most guests head for the beach why it did not gets crowded.
- A/C was good. Too good, I turned it off completely at night.
- Hotel room beds were "decent". A...
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