Familjehotell i El Gouna

“Allt är toppen med detta hotell! Varit där 2 ggr; feb-25 och nov-25. Extra cred till följande personal; Omar och Islam i servisen, Cherbil och Ismail vid poolen och Mohamad Thamed i house keeping”

“Maten, service allt var perfekt på hotellet!! Personalen på receptionen var väldigt vänliga och hjälpte oss med transport. Personalen på resturangerna var supervänliga och gjorde verkligen allt för att göra oss nöjda”

“Overall, great service by all personnel. The welcoming in the reception, cleaning the room, personnel by the pool and in the restaurant. Thanks for a relaxing and very enjoyable visit.”

“I arrived to the pool extremely cold, was expecting it to be heated as in the description. Communicating with the manager was easy but the pool took over 24 hours to be warm. I booked for a two day getaway with my wife but was always disturbed with people trying to fix the heater for the pool. Smartlock locked on us and we had to wait outside for over an hour and still paid the guy who came with a spare key 1000 LE to come and open for us. First day was horrible but after was very enjoyable....

“We had a wonderful week in El Gouna, returning to this hotel for the second time. Thanks to hotels.com we had a good price on the Ambassador suite, including good service and facilities. The room was not extravagant but spacy and comfortable, clean and the best view of the New marina. We were very well taken care of by management, housekeeping and F&B service the whole week. If you go there, don't miss the best gym, LAX, close by the hotel, which was included in the hotel stay. Are we returning?...

“Riktig fin byggt och underbar personalservice. ”

“Calm and clean hotel with convenient location in the marina. Very friendly and supportive staff, an extra thank you to Shenouda for being patient and letting me practice Arabic :-)”