Hotell med pool i El Guineo

“Horrible customer service, tried calling to cancel as our flights to Panama were cancelled and they had no number to call, the number given was a house number. Expedia tried calling and no answer in the end we lost out on our money, we lost out on the hotel. ”

“This is a lovely hotel. The pool is wonderful, the rooms are good, the food is excellent and the staff our outstanding. It's a real treat. It's also close to everything. I highly recommend it for your stay in Penonome.”

“The first room they gave us was dirty and had a dead roach on the floor. Also didn’t have hot water. The second room was cleaner but still water was not hot and room had very poor lighting. Shower head has to be replaced as it splashes everywhere except directly down. Pool areas were nice. ”

“Estoy muy decepcionado con este hotel. Mi reservación confirmada de Expedia no fue registrada en el hotel, y no tenía cupo cuando llegue. Luego me encontraron una habitación por una noche, no siendo la clase de habitación reservada, y avisándome que no tenía la reservación de Expedia. Luego cuando regrese varias horas después, cambiaron el cuento avisando que ya tenía la reservación de Expedia, pero por una solo noche, y igual no me dieron la clase de habitación reservada por Expedia.”

“The room was nice, the staff were friendly, but very few spoke more than a few words of English. The food and amenities were excellent! Would have liked consistent hot water in the hotel - it was nice some days, but more often it was lukewarm at best, even after running for 5 minutes. ?”

“I had some trouble at the gate but I believe that I missed a step and did not have the necessary QR code for entrance, but that gave me a chance to experience the quards professionalism and courtesy. Same for the people at quest services. The small apartment was immaculate and comfortable. ”