4/10 Dåligt
Anastasiaeftychia
15 feb. 2026
the first impression of the resort was visually beautiful lush plants and impressive build. However, the check-in experience was disappointing. My friend and I were both celebrating our birthdays and requested birthday dinners for each of us. We were told only one birthday dinner is allowed per room, which felt unreasonable — especially since the “celebration” consisted of a few balloons, a dessert, and a short song. Nothing extravagant.
The staff member who checked us in was not very informative. No physical map of the resort was provided, and we were told all information was available in the app — which unfortunately was not accurate. We upgraded from a jungle-view room (essentially a mountain view) to an ocean view for an additional $10. The bellman who escorted us was much more helpful.
The rooms were clean. However, the hallways and common areas are completely white and feel cold and sterile, almost like a hospital — lacking warmth or decoration. Basic amenities such as toothbrushes and toothpaste are not provided. There was no shower gel initially; Coffee was not refilled after use. At one point, an alarm went off throughout the entire resort with no communication or explanation. Reaching the front desk by phone is difficult. There is no room service at all. Dining options are limited . Suggestions for Improvement:
The resort needs more staff, more entertainment, working room se
Anastasiaeftychia
Bodde här 4 nätter i februari 2026
