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Recensioner av Motel 6 El Paso, TX - Southeast

2 out of 5
Motel 6 El Paso, TX - Southeast
12211 Gateway W, El Paso, TX

Recensioner

4,4
10 - Fantastiskt i betyg. 169 av 1194 recensioner" "
8 - Bra i betyg. 118 av 1194 recensioner" "
6 - Okej i betyg. 122 av 1194 recensioner" "
4 - Dåligt i betyg. 147 av 1194 recensioner" "
2 - Väldigt dåligt i betyg. 638 av 1194 recensioner" "

4,0/10

Renlighet

5,8/10

Personal och service

4,2/10

Bekvämligheter

4,0/10

Boendets skick och faciliteter

4,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

luis

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No nos pudimos hospedar por la suciedad de la propiedad y no hemos recibido el reembolso de nuestro pago, nos habían asignado una habitación con camas destendidas y sin limpiar , nos cambiaron a otra llena de polvo, sucia y el baño sin lavar, tuvimos que buscar otro hotel
Bodde här 2 nätter i maj 2024

6/10 Okej

Jose

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Roof leaking, dirty and roaches
Bodde här 1 natt i maj 2024

8/10 Bra

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

David

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was dirty , no towels , toilet paper , or soap. There was drops of blood on the floor. The bathroom smelled like ass , and the water wouldn’t stop running in the shower. Coke baggies on hall way floor too. Also the elevator didn’t work.
Bodde här 1 natt i maj 2024
Svar från Brand Experience Team 20 maj 2024
Hi David,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Väldigt dåligt

Waldemar

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dirty noise bad bad I don’t recommend it
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 20 maj 2024
Hi Waldemar,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Väldigt dåligt

Julio

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I did not stay at this property. I arrived at 5:30pm for my reservation. I was given room 225 but maintenance said the ac did not work. I was then given room 219 but was not ready for another 30 minutes. I went to get dinner and arrived at 8:30pm for my room. It was occupied by another tenant. Then i was given room 225 again but ac didnt work. I left the property and asked for a refund.
Bodde här 2 nätter i maj 2024
Svar från Brand Experience Team 20 maj 2024
Hi Julio,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Dåligt

Guadalupe

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dirty, Broken furniture, leaky faucets, everything is old and very worn.
Bodde här 1 natt i maj 2024
Svar från Brand Experience Team 20 maj 2024
Hi Guadalupe,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Dåligt

K

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Nancy Y. 16 maj 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okej

Sandy

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No microwave in the room had to use the employee microwave in the front desk. Ask for an iron and they didn’t have one had to use the service dryer to get the wrinkles out of my clothes. And somebody’s pet take a dump on the hallway leaving all the smell for the whole day
Bodde här 1 natt i maj 2024
Svar från -kash 7 maj 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service, and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.-Kash Patidar(General Manager)

2/10 Väldigt dåligt

Jeancarlo, El Paso

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Terrible place to stay. Very noisy, the people from the floor above was very loud and was making a lot of noise. Bathroom was making some weird noise every 10 minutes, facility was extremely dirty, hallway floor had an enormous bubble, very unsafe. No phone or clock alarm was available in the room, a/c unit very loud, no drawers available, and stairs was dirty and used needles on the floor. Customer service was very friendly and helpful, however i don’t recommend the stay in this place at all. I had to checked out at the middle of the night due to the noisy and because I feel unsafe.
Bodde här 2 nätter i maj 2024
Svar från -kash 7 maj 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service, and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.-Kash Patidar(General Manager)

2/10 Väldigt dåligt

Ascencion

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not like the pictures at all. We were on the 3rd floor the elevator didn’t work plus no tv and filthy I do not recommend this place at all.
Bodde här 1 natt i maj 2024
Svar från -kash 7 maj 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service, and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.-Kash Patidar(General Manager)

4/10 Dåligt

Hunter

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från -kash 7 maj 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service, and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.-Kash Patidar(General Manager)

2/10 Väldigt dåligt

Ruby

Bodde här 1 natt i maj 2024
Svar från -kash 7 maj 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service, and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.-Kash Patidar(General Manager)

10/10 Fantastiskt

Alma, El Paso

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All like
Bodde här 1 natt i april 2024
Svar från -kash 7 maj 2024
Thank you for your feedback, we hope to see you again Alma!

8/10 Bra

roger

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No bad comments.The property was OK for a two nite stay
Bodde här 2 nätter i april 2024
Svar från -Kash 7 maj 2024
Thank you for your feedback!

6/10 Okej

Gabriela

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Shower curtain was loose and no sitting area
Bodde här 1 natt i april 2024
Svar från -kash 7 maj 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service, and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.-Kash Patidar(General Manager)

4/10 Dåligt

K

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Linnens were stained and limited. The floors underneath the beds were filthy and had two empty soda bottles under them. The filters on the air conditioning unit for filthy with a thick layer of dirt and debris limiting the air flow. They there were no toiletries offered. The fire alarm was disabled and not attached to the ceiling. It was on the TV stand. There was a temperature unit not in use hanging from the wall. And the exhaust fan in the bathroom did not work. The bathroom floor was very dirty and the shower curtain rod was hanging. The employee, Adam, that checked us in at early check-in seemed very annoyed and unamused. You did not seem like he wanted to be there.
Bodde här 1 natt i april 2024
Svar från -kash 7 maj 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service, and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.-Kash Patidar(General Manager)

2/10 Väldigt dåligt

Trinity

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the WORST place I’ve ever stayed in. I’ve stayed in a lot of motel 6s before just out of convenience and it was never this bad. I didn’t even last two hours before I left and went to another motel. When I got to my room it was filthy. Old drink rings on the table and night stand, pencil shavings and chips were on the floor and there were pübes IN my bed, meaning they never changed or cleaned my sheets. When I tried asking ti switch rooms they told me there were no vacancies. I went back to my room and got a new motel. When I left I went to the front desk to tell them and found out they had NUMEROUS rooms available. Then when I tried getting a refund it took me an entire week of calling everyday to get ahold of a manager to even start the process. 0/10 recommend.
Bodde här 1 natt i april 2024
Svar från -kash 28 apr. 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Daniel

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had to change rooms twice. The first room the bathroom door was falling off the hinges, and it had no lights. The second room I was moved to didn't have AC. The third room the bed was just too low missing the box spring I suppose. Then it was just dirty filthy.
Bodde här 1 natt i april 2024
Svar från -kash 28 apr. 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.

4/10 Dåligt

Christopher

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Jesus Daniel

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
So dirty and Smell bad
Bodde här 1 natt i april 2024
Svar från -kash 28 apr. 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Avigail

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
AVOID THIS PLACE Place is unsafe, dirty. We got in to the room and bed was full with hairs, bath tub had mold, no towels (you can't even think on take shower without get infected or something ) AC was not functioning, only heat was working. Phone wasn’t working so I couldn’t call front desk, went down and I was told someone will show up to check AC and no one showed up after 45 min. We ended up going down to check out and the lady at front desk didn’t even take care of us she went outside to smoke and ignored us, we had to leave and of course they didn’t give us a refund. Please avoid to stay here, saving few dollars to stay here will make the worse night of your life
Svar från General Manager 24 apr. 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.

4/10 Dåligt

Yaniv

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Not clean , no blankets
Bodde här 1 natt i april 2024
Svar från -Kash 28 apr. 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service, and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Daniel

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
I did not even stay here after receiving my room. The pictures that were on the website DID NOT match the actual rooms. The room smelled as if someone just smoke weed in it. The room was dirty, scratches on the table, wall and door, and the bathroom was terrible. I’ve stayed in a Motel 6 before and thought it’d be the same. You should NOT advertise this hotel. I wasted money on this and do not plan to use this website to reserve a hotel room again.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 23 apr. 2024
Hi Daniel,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Väldigt dåligt

Alexis

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Motel is completely the opposite of what you see in the posted pictures online. The Motel has definitely been neglected for a long time. I opened the door to my room and immediately said “no, im not sleeping here” I’m was not running the chancing of getting bed bugs or some disease, from the bottom of my heart please stay away from this location.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 23 apr. 2024
Hi Alexis,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Bra

Elisie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It would be nice to have a microwave and mini fridge in the rooms. Towels for two people.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 23 apr. 2024
Hi Elisie,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Dåligt

Elizabeth

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was nasty blood on the walls & tv in room didnt work.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 23 apr. 2024
Hi Elizabeth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Väldigt dåligt

Michael

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Horrible hotel
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 23 apr. 2024
Hi Michael,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Fantastiskt

Sergio Celso

Affärsresenär
Gillade: Bekvämligheter
The cleanest of the room
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 23 apr. 2024
Hi Sergio Celso,Thank you for the perfect rating!Lilith#Team6

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Had a room reserved through Expedia got there. The guy tells me the room that I have doesn't have a TV. I said that's unacceptable. Then he tried to put me in a room that the shower didn't work. I said I have to have a shower while I was at the desk for customers came down to ask for refunds because the rooms were filthy blood on the sheets, stay clear this hotel people I am disputing with Expedia right now I never stayed I had to go get another hotel somewhere else
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 23 apr. 2024
Hi TravelerThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Väldigt dåligt

Jose

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dirty clothes from people staying before me was on the floor not cleaned at all Towels were dirty
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 17 apr. 2024
Hi Jose, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Dåligt

Cecilia

Reste med husdjur
Gillade inte: Renlighet och bekvämligheter
Es un lugar económico, el aire acondicionado se prende solo en la madrugada, no limpian los cuartos, la cama tiene restos de comida pero son los únicos que aceptan mascotas sin cargo extra.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 17 apr. 2024
Hi Cecilia, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Väldigt dåligt

Janet I

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The elevator was broken. The room was very hot and the a/c did not work. The window had no screen. The curtains were falling down. The phone was missing buttons and did not work. No dial tone. Could not call to complain. The bathroom waa dirty. The tub faucet leaked.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 17 apr. 2024
Hi Janet, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

2/10 Väldigt dåligt

Esgar

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Falta de igene
Svar från Brand Experience Team 17 apr. 2024
Hi Esgar,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6

4/10 Dåligt

Ken

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is run down and should not be an Expedia listing. Walls in the room had been damaged and barely repaired. Shower rod was barely hanging on the wall. Room was superficially clean - surfaces had been wiped, but needed a thorough scrubbing. Hallway carpet had ground in dirt.this was the worst motel I’ve stayed at. Staff was okay. Nice people not overly motivated.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 17 apr. 2024
Hi Ken, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie#Team6

8/10 Bra

Osbaldo

Gillade: Renlighet och personal och service
Good
Bodde här 2 nätter i april 2024
Svar från Brand Experience Team 17 apr. 2024
Hi Osbaldo, Thank you for positively rating your stay!Natalie #Team6

2/10 Väldigt dåligt

Adriana

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No shampoo or conditioner. Tub was leaking was so loud. I paid for a room with microwave and fridge and there was no fridge. It was dirty where they didn’t sweep.
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 17 apr. 2024
Hi Adriana, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 Väldigt dåligt

William

Gillade inte: Renlighet och boendets skick och faciliteter
Half ass paint job in room.Hallway floors dirty.Elevator doesnt work.Stariwells dirty.Old brackets on walls
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 17 apr. 2024
Hi William, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Väldigt dåligt

Arturo

Affärsresenär, Reste med familjen
A machine was on all night and I couldn't sleep, the room stank of cigarettes.
Bodde här 1 natt i april 2024
Svar från Motel 6 3 apr. 2024
Thank you for your feedback it is very important for us to make sure we improved.

2/10 Väldigt dåligt

Celeste

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Svar från Motel 6 3 apr. 2024
Thank you for your feedback it is very important for us to make sure we improved.

2/10 Väldigt dåligt

Mireya

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was hair all over the bed sheets. The pillows were stained and there was no tv in our room. There was trash in the hallway as well.
Bodde här 1 natt i mars 2024
Svar från Motel 6 3 apr. 2024
Thank you for your feedback it is very important for us to make sure we improved.

4/10 Dåligt

Michael

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Motel 6 3 apr. 2024
Thank you for your feedback it is very important for us to make sure we improved.

2/10 Väldigt dåligt

Lance

Bodde här 1 natt i mars 2024
Svar från Motel 6 3 apr. 2024
Thank you for your feedback it is very important for us to make sure we improved.

4/10 Dåligt

Melina

Bodde här 1 natt i mars 2024
Svar från General Manager 24 apr. 2024
Thank you for your feedback it is very important to us.

2/10 Väldigt dåligt

Marco

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No towels no tv no microwave no bedding
Bodde här 1 natt i mars 2024
Svar från Motel 6 27 mars 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Väldigt dåligt

Georgette

Bodde här 1 natt i mars 2024
Svar från General Manager 24 apr. 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. We strive to provide our guests with exceptional service and it is clear that we fell short in this instance. We value your feedback and will use it to improve our services to ensure that this does not happen again in the future. Please accept our sincerest apologies and know that we are committed to making it right for you. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Ann, El Paso

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Motel 6 25 mars 2024
Thank you for your feedback it is very helpful for us to improve.

2/10 Väldigt dåligt

Rick

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Worst motel i have ever stayed in. I wouldve left if they would refund my money but they dont do refunds. I dont recommend this place at all so take my advice and book else where. You will be very disappointed. First room i was given was complete trash no tv dirty sheets no towels ect. So i asked for another room and the second room was just as bad except it had tv and some small towels. I regret booking here. Stay away!!
Bodde här 1 natt i mars 2024
Svar från Motel 6 25 mars 2024
Thank you for your feedback it is very helpful for us to improve.

2/10 Väldigt dåligt

Amanda

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There were multiple fist size holes in the walls. Lighting fixtures were falling off. The toilet water ran all night long.
Bodde här 2 nätter i mars 2024
Svar från Motel 6 25 mars 2024
Thank you for your feedback it will help us improve

2/10 Väldigt dåligt

Alex

Bodde här 1 natt i mars 2024
Svar från Motel 6 3 apr. 2024
Thank you for your feedback it is very important for us to make sure we improved.