Exteriör

Recensioner av Days Inn by Wyndham El Reno

2.5 out of 5
Days Inn by Wyndham El Reno
2712 S Country Club Rd, El Reno, OK

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 62 av 193 recensioner" "
8 - Bra i betyg. 55 av 193 recensioner" "
6 - Okej i betyg. 42 av 193 recensioner" "
4 - Dåligt i betyg. 20 av 193 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 193 recensioner" "

7,6/10

Renlighet

8,2/10

Personal och service

7,8/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

4/10 Dåligt

William

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Manager 9 apr. 2024
Hello William, We appreciate you taking the time to share your experience with us. If you have any specific feedback to help us improve, please contact us directly so we can address any concerns. We hope to welcome you back for a better stay in the future.

8/10 Bra

Gerald

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The coffee pot didnt work. Slept well nice folks.
Bodde här 1 natt i mars 2024
Svar från Manager 19 mars 2024
Hello Gerald, We apologize for any inconvenience with the coffee pot. We're glad to hear you enjoyed a comfortable stay and interacted with our friendly staff. Your feedback helps us improve for all guests in the future.

10/10 Fantastiskt

Kenneth

Bodde här 4 nätter i mars 2024
Svar från Manager 29 mars 2024
Hello Kenneth,We are thrilled to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another wonderful experience.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and comfortable
Bodde här 1 natt i november 2023
Svar från Manager 7 dec. 2023
Hello Richard,Thank you for your feedback regarding the cleanliness and comfort of your stay. We strive to provide exceptional experiences for our guests and are pleased to hear that you found your accommodations to be satisfactory. We appreciate your support and hope to welcome you back in the future for another enjoyable visit.

10/10 Fantastiskt

Charles

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a truck and and the parking area was PERFECT for it.
Bodde här 1 natt i november 2023
Svar från Manager 21 nov. 2023
Hello Charles,Thank you for sharing your positive experience with our hotel's parking area. We're pleased to hear that it was a perfect fit for your truck. We truly appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Fantastiskt

Jose

Bodde här 1 natt i november 2023
Svar från Manager 9 dec. 2023
Hello Jose,Thank you for choosing to stay with us during your recent visit. We appreciate your positive rating and are thrilled to know that you had a wonderful experience at our hotel. We hope to welcome you back in the future for another exceptional stay.

10/10 Fantastiskt

Chris

Bodde här 1 natt i oktober 2023
Svar från Manager 21 okt. 2023
Hello Chris,Thank you for your 5-star rating! We are delighted to hear that you had a fantastic stay with us. We hope to welcome you back soon for another memorable experience.

10/10 Fantastiskt

Maureen

Reste med husdjur
Gillade: Personal och service och bekvämligheter
Desk guy was helpful and polite.
Bodde här 1 natt i september 2023
Svar från Manager 22 sep. 2023
Hi Maureen,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Fantastiskt

Kristy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Manager 12 aug. 2023
Hello Kristy,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Okej

Jesse

Reste med familjen
The stay was adequate for our purposes, but the hotel was dated and hadn’t been invested in in a long time.
Bodde här 1 natt i juli 2023
Svar från Manager 9 juli 2023
Hello Jesse, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Dåligt

Carl

Bodde här 1 natt i juni 2023
Svar från Manager 27 juni 2023
Hello Carl, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bra

tracey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Manager 2 juni 2023
Hello tracey,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Fantastiskt

Lawrence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Manager 30 maj 2023
Hello Lawrence,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 Fantastiskt

Michele

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, convenient, fast check in, Clerk was vary good & kind
Bodde här 1 natt i maj 2023
Svar från Manager 9 maj 2023
Hi Michele,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Manager 25 apr. 2023
Hello Richard,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Väldigt dåligt

Elizabeth

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Horrible
Bodde här 1 natt i april 2023
Svar från Manager 5 apr. 2023
Hello Elizabeth, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

10/10 Fantastiskt

Ray

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent value. Comfortable bed(Rm 128). All appliances worked well. Continental breakfast(unknown to us at time of booking) was outstanding--OJ, muffins, cereal, kolaches, egg & cheese mini omelets. Would not only stay here again, but would highly recommend to our friends. Convenient location and well-lit at night.
Bodde här 2 nätter i mars 2023
Svar från Manager 4 apr. 2023
Hi Ray,Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast services. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

10/10 Fantastiskt

DAVID

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok
Bodde här 1 natt i mars 2023
Svar från Manager 30 mars 2023
Hi David,Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 Bra

Steven

Bodde här 1 natt i september 2022
Svar från Manager 9 jan. 2023
Hello Steven,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Fantastiskt

Darith

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från Manager 12 sep. 2022
Hello Darith, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 Okej

Fan

Gillade inte: Bekvämligheter
Bodde här 1 natt i september 2022
Svar från Manager 9 dec. 2022
Hello Fan, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Väldigt dåligt

Robert

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Not up to Days inn's standards.
We didnot stay at this days inn, due to very bad musty damp smell to the room and in two other rooms that was showen to us. My wife has asma very bad and this musty damp smell in these rooms would have set her asma off andwe would have had an emergency room visit if we would have stayed. This days in is not up to all the other days inn's quality that we have stayed in. If someone from corporate head quaters had to stay there they would be ashamed that there name "days inn" is even associated with this particular location. This place does not live up to the standards and quality of the days inn's name sake.
Bodde här 1 natt i augusti 2022
Svar från Manager 21 aug. 2022
Hello Robert,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

2/10 Väldigt dåligt

Karen

Bodde här 1 natt i augusti 2022
Svar från Manager 7 nov. 2022
Hello Karen, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Okej

Pamela, Las Vegas

Bodde här 1 natt i juli 2022
Svar från Manager 17 okt. 2022
Hello Pamela,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Väldigt dåligt

Jennifer

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Horrible hotel
They ripped me off I paid ahead of time and then wouldnt let me check in still have not given me a refund and they over charged my card 3 times
Bodde här 1 natt i juni 2022
Svar från Manager 14 juli 2022
Hello Jennifer, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

10/10 Fantastiskt

Mauro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juli 2022
Svar från Manager 8 okt. 2022
Hello Mauro,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 Okej

Joshua

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Manager 5 juli 2022
Hello Joshua, On behalf of our entire staff thank you for staying with us and for rating your stay.,

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022
Svar från Manager 26 juni 2022
Hello Daniel, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

10/10 Fantastiskt

Daniel

Bodde här 1 natt i juni 2022
Svar från Manager 18 juni 2022
Hello Daniel, It was our privilege to earn your business and we hope to host you again on your next trip.,

8/10 Bra

Bernard

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2022
Svar från Manager 6 juni 2022
Hello Bernard, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 Fantastiskt

Joung

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean and comfortable almost like my home. We will stay again. Thanks.
Bodde här 1 natt i maj 2022
Svar från Manager 10 juni 2022
Hello Joung, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 Fantastiskt

PATRICIA

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Manager 31 mars 2022
Hello PATRICIA, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 Okej

David

Gillade: Rummets bekvämlighet
NOT SO VERY GOOD
If check out is 11am, why is housekeeping walking into my room at 8:30am ?? The property is run down and carpet/towels were dirty. I don't know how this hotel rec'd an 8.2 rating.
Bodde här 1 natt i mars 2022
Svar från Manager 20 mars 2022
Hello David, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

6/10 Okej

Jessica Carranza

Bodde här 1 natt i mars 2022
Svar från Manager 15 juni 2022
Hello Jessica Carranza, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

8/10 Bra

Lisa

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
It was simple and clean, came in late on a road trip. Towels need updated, very thin, but for the price it was good. For something like this all I ask is for it to be clean and comfortable, it was.
Bodde här 1 natt i mars 2022
Svar från Manager 12 mars 2022
Hello Lisa, We appreciate the time you have taken to bring to our attention your feedback with regards to our towels and price. Please do consider us again on your next visit to the area.

10/10 Fantastiskt

Kristin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Manager 13 mars 2022
Hello Kristin, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

10/10 Fantastiskt

KIMBERLY

Bodde här 1 natt i februari 2022
Svar från Manager 30 maj 2022
Hello KIMBERLY, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Bra

Glenn

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bed was very comfortable. Basically a grab and go breakfast, which was ok. The coffee was weak so we ended up stopping and buying some.
Bodde här 1 natt i februari 2022
Svar från Manager 26 feb. 2022
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our bed and also our breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Fantastiskt

Kenneth

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I got stranded due to the weather and they accommodated me. Very helpful and great people!
Bodde här 1 natt i februari 2022
Svar från Manager 5 feb. 2022
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Fantastiskt

Kenneth

Bodde här 1 natt i februari 2022
Svar från Manager 6 feb. 2022
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

6/10 Okej

Don

Reste med familjen
Gillade: Renlighet och personal och service
For travelers looking for a place on a budget it had what you would expect
Bodde här 1 natt i januari 2022
Svar från Manager 9 jan. 2022
Know that your voice is of tremendous importance to us and we value your comments about our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 Bra

William

Bodde här 1 natt i december 2021
Svar från Manager 23 dec. 2021
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Manager 13 dec. 2021
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 Okej

Regina

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The trucks running their motors etc starting at 4 am was rough. The breakfast was bad.
Bodde här 1 natt i december 2021
Svar från Manager 7 dec. 2021
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 Fantastiskt

Glenn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room for a good price
Bodde här 1 natt i november 2021
Svar från Manager 16 nov. 2021
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och boendets skick och faciliteter
Needs deep cleaning
The room needs some deep cleaning
Bodde här 1 natt i november 2021
Svar från Manager 9 nov. 2021
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Fantastiskt

Kendra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommended
Nice room and comfy bed! Pleasant and helpful staff. I would stay here again!
Bodde här 1 natt i oktober 2021
Svar från Manager 30 okt. 2021
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff as well as our bed. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 Okej

Gary

Bodde här 1 natt i oktober 2021
Svar från Manager 23 jan. 2022
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 Okej

cynthia

Reste med familjen
Gillade: Personal och service
It was clean to a point. However, there were some large crickets in the room. The continental breakfast was very minimal, but at least there was one.
Bodde här 1 natt i augusti 2021
Svar från Manager 18 aug. 2021
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast and your comments about our room. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Fantastiskt

Scott

Bodde här 1 natt i juli 2021
Svar från Manager 24 okt. 2021
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!