Hotell nära El Zócalo

“All good”

“The room was clean. Staff was helpful ”

“Bueno”

“Great experiance , specially to the receptionist , Claudia ”

“Room was clean. Staff is polite and helpful. There would be higher marks if there was hot water!!”

“We had a great room the Junior Plus it has an awesome balcony. The room was large, great fridge/frezzer, walk in shower with lots of hot water. The upper pool was out place quiet great service and the view of the bay was unbleivable. ”

“The pool was kept very clean. The rooms were quite nice. Lots of hot water and great water pressure. There is a spa for massages and facials. I had a wonderful massage there at a great price. The staff were very accommodating though not many spoke very good English. All around it was a great stay 8/10. Be aware lots of Mexicans stay here.”

“Staff was always cleaning everywhere”

“Room was ok, pillows were lumpy- NO Hot WATER for shower asked 3 times never had hot water”

“No Air conditioning. There was a fan but it shook to an easy state. The noise from the city life was loud late as it is a touristy town. BUT The staff was friendly and had some good recommendations for local fare though it ended up being the most expensive meal of our trip. The pool was fun too. 3/5. ”

“We had a private pool overlooking the ocean and pool area which was fantastic. The hotel staff were wonderful. We tried all seven restaurants and enjoyed them all, we can't wait to come back.”

“The pictures are deceiving, you are not on the beach. You need to take a shuttle which is every 30 minutes. You can walk but if you have a bum knee it’s too much. Beach closes at 5pm and then no access. There is a show every night, it’s ok. The food was different yet the same. You need to dress up for the one specialty reataurant, and can only go once. For actual and not snacks you have no choice but to go to the beach club otherwise it’s hotdog, hamburger French fries chicken nuggets. The staff...

“La chambre était toujours impeccable. Le personnel très accueillant. Merci ”

“El personal muy atento y amable ”

“Es un hotel con instalaciones nuevas. Lástima que no existe una capacitación para el personal para la atención de servicio al cliente. Teníamos 2 reservaciones y solo querían darme una habitación, que al final querían cobrarme y yo ya las había pagado.”

“La propiedad es buena y nos atendió muy bien Alma, solo son algunos puntos a mejorar, deben de mejorar la limpieza de la alberca y jacuzzi, un día se pasaron de cloro en la misma y nos irritó la piel, el jacuzzi debería estar prendido en los mismos horarios de la alberca ya que teníamos que pedir que lo prendieran y de la misma forma deben mejorar la limpieza porque tenía insectos y basuritas, referencia al desayuno falta variedad, no está rico, es austero y la muchacha que nos atendió en el...

“Awesome staff and very clean.”

“The location and price are amazing so you get what you pay for. The staff are friendly, but the hotel desperately needs updates. Beds are firm (and one in our room that should be replaced), but this is typical in Mexico. No SDB is in the room. Lots of drawer and closet space for clothes.”

“El desayuno riquisimo”