Hotell i Ellinghorst

"Trevlig personal, bra frukost. Bra med parkering. Mycket rent och fint. "

"The hotel is brand new and everything looks clean. But when we arrived on Thursdays around 22:30 at the hotel we had some problems. When we arrived, we tried to park the car inside but it was full. We stopped the car outside and it took 5 minutes for the receptionist to open the door for us. When we were inside there were three people in the reception. They were young (it was 3 of them) and really meant. When we asked if we can park inside they look at each other with fraught face and say “FULL, FULL”. And didn’t suggest anything. We were so tired because of the trip and asked where we could park then, they simply said “OUTSIDE”, without any indications. It was my first time in Bochum so I had no clue what to do. After 30 minutes of searching in the middle of the night we found a parking space about 4 squares away from the hotel. Another occasion was, we leaved the hotel around 07:30 to an event and left the towers on the floor so they could change for us. When we arrived at night the room was not clean and the towers were not changed. So, we went to the reception and no one was there to help. We waited until someone came and gave us towers. After those occasions, we decided to not pay for the Breakfast or anything inside the hotel. We did not want to talk or say anything toward those bullies in the reception."

"Professionellt bemötande, väldigt rent och bra på rummet. "

"Rummet var rent och fräscht, lite knasigt med frånvaron av hiss då vi hade en del bagage med oss."

"Room was full of cobwebs, AC did not work, called front desk at 3 in the morning which they informed me that they controlled the temperature from the front desk, but did not inform this during check in? And they only made the room slightly colder it was still too hot to get a good nights sleep. Okay for 1 night but would not recommend for any longer stay. "

"God frukost, rent och trevlig personal. "

"Lite förvirrat och språkförbistring vid incheckning. Rummet som var bokat för fyra saknade sängkläder och handdukar för två av fyra samt var rätt ostädat. Frukosten var bra, poolen likaså, dock lite kall. Smidigt och prisvärt för vårt syfte, vi var bara på genomresa, men finns potential för förbättring. "

"Fin hotel. Trevligt personal ren hotel och sköna mysiga rum. Bara litet misstag att vi har trotts beställning av Queensäng dubbel men vi fått 2 enkla säng. Vilket var tråkigt när man besöker som Par och sova i separata säng. Receptionen kunde inte hjälpa och bad oss kontakta hotellet vilket är också fel. "

"Fantastisk personal, som ger ”det lilla extra” och gör det med ett leende! "