Dear Tomas Thank you for taking the time to rate us on Expedia after your recent stay with us at Fortis Hotel Highveld. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. We hope to have the privilege of welcoming you to Fortis Hotel Highveld again soon. Kind regards Sonelle Potgieter Marketing Manager

Good day Philip, Thank you for your review.Kind Regards, Sylvie Assistant General Manager

Dear ValuedThank you for taking the time to complete the survey about your stay at ANEW Hotel Centurion. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at ANEW Hotel Centurion again soon!Kind regards,ANEW Hotel Centurion

We very much appreciate your comments regarding your stay at the ANEW Hotel Highveld It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our Security management has been briefed about access control issues raised and would like to assure you that this will not happen again in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Kind Regards Mike Masilela General Manager ANEW Hotel Highveld

Dear KE Many thanks for your rating and for the comments provided, please accept my sincere apologies for the maintenance issues which you had in your room. I have addressed the issue with our maintenance and housekeeping TEAM and can assure you that the necessary steps will be taken to rectify the issues and avoid any further maintenance issues arising. We look forward to welcoming you back to the ANEW Hotel Highveld again soon! May you have a wonderful day and week ahead. Kind Regards Mike Masilela General Manager ANEW Hotel Highveld

Dear Gerrit Thank you for taking the time to complete the survey about your stay at ANEW Hotel Highveld. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. Our maintenance team is addressing all issues raised in order to make your stay more comfortable in future. We hope to see you at ANEW Hotel Highveld again soon! Kind regards, ANEW Hotel Highveld

Dear Valued Guest Many thanks for taking the time to review our hotel and for providing us with feedback regarding the check in delays and limited amenities in your your room. Please accept our sincere apologies for the dissatisfaction caused, this by no means reflects the true hospitality the Fortis Hotel Highveld is usually proud to offer. I have addressed the matter with the TEAM and can assure you that the issues mentioned have been rectified since. We hope to see you again soon when you travels bring you back to Witbank. Kind Regards Odele van der Merwe General Manager Fortis Hotel Highveld

Dear valued GUEST Thank you for taking the time to rate the Fortis Hotel Highveld on Expedia after your recent stay with us It was a pleasure to accommodate you and we are delighted that you have enjoyed your stay. Please know that we will congratulate the STAFF for their great service delivered. We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter

Dear valued GUEST Thank you for taking the time to rate the Fortis Hotel Highveld on Expedia after your recent stay with us It was a pleasure to accommodate you and we are delighted that you have enjoyed your stay. Please accept our apology for the inconvenience you have received at the reception desk upon check in. We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter

Dear Valued GUEST Thank you for taking the time to rate the Fortis Hotel Highveld on Expedia after your recent stay with us It was a pleasure to accommodate you and we are delighted that you enjoyed your stay. I would like to apologise for the inconvenience that was caused to you in the morning, please know that the relevant management team will be informed to further investigate We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter

Dear Gute Zwischenübernachtung. Thank you for taking the time to rate the Fortis Hotel Highveld. We are delighted that you have enjoyed your stay with us. We hope to have the privilege in welcoming you back to the hotel soon. Kind Regards, Veeshanee Chetty Marketing Coordinator

Dear Haajira. Thank you for taking the time to rate your recent stay with us on Hotels.com It was a pleasure to accommodate you. Thank you for the wonderful response regarding our STAFF, food and overall Hotel. We hope to have the privilege in welcoming you back soon. Kind Regards, Veeshanee Chetty Marketing Plan Coordinator

Dear Takashi Thank you for taking the time to rate the Fortis Hotel Highveld on Expedia after your recent stay with us It was a pleasure to accommodate you and to hear that you have enjoyed the facilites We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Co-ordinator

Dear Zelda Thank you for taking the time to rate the Fortis Hotel Highveld on Expedia after your recent stay with us We hope to welcome you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Manager

Dear Costa Thank you for taking the time to rate the Fortis Hotel Highveld on Expedia after your recent stay with us. I would like to apologise for the inconvenience that was caused to you regarding the restaurant service. I have informed the relevant management TEAM to ensure that this was an isolated issue moving forward. We hope to have the privilege of welcoming you back to the hotel in the near future. Kind regards Sonelle Potgieter Marketing Manager

Dear Jacoba Thank you for taking the time to rate the Fortis Hotel Highveld on Expedia after your recent stay with us. We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Manager

Dear Valued Guest GUESTS' perceptions of the service they receive whilst staying with Fortis Hotels is the only true yardstick we have for measuring whether we have met their expectations or not. I should, therefore, like to thank you for taking the time to complete the GUEST Satisfaction Survey after your stay with us, and to assure you that your comments are being used constructively to maintain and improve, where necessary, our service standards and facilities. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! Thank you for choosing to stay at Fortis Hotel Highveld and we look forward to welcoming you back again soon. Please do not hesitate to contact the hotel for any further assistance you may require in future. Kind regards

Dear Zoe Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay with us. As we pride ourselves on delivering a memorable experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Pleas accept our sincere apology for the stiff door, glitches in the wall & the television remote control that was faulty in the room you were allocated. I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving foward. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Witbank. Sincerely, Eugine Shai Marketing Plan Coordinator

Dear Anonymous Thank you for taking the time to rate us on Expedia Survey after your recent stay at the Protea Hotel by Marriott Highveld . We are delighted to receive your compliments. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact the hotel for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel by Marriott Highveld and to hear from you again! Kind regards Mariska Marais Marketing Assistant