The house itself is really nice, beautifully decorated and there is plenty of space for the whole family. There are several sets of steps and it is kinda of exhausted to go from one level to another, so be prepared. The location is great, just a very short walk from the beach. Overall, we did enjoyed our stay, but did have some issues. The house was not ready by the time we had to check in(4pm), the cleaning ladies were in a rush still cleaning and by the time we went in we realized that it wasn’t dust well and the floors were not well cleaned. We could feel some sand on our feet and we found sand in every bathroom specially in the corners. We had to vacuum ourselves. Before leaving, cleaning crew told us that they had left the bath towels in the dryer and ask us if we could get them out for us to use. There were only seven towels for our family of twelve. The cleaning company owner realized that there were only seven and told me that he was gonna bring the rest in the morning. Well, it was 10:30am the next day and the towels weren’t being delivered yet, so I got in touch with the property manager and after a while the rest of the towels were delivered.
It’ll be great if every bed had a blanket just in case it’s needed. One last thing, I don’t understand why charge so much in cleaning and linen fees if we basically leave the house clean with all the rules posted to follow. We loved Emerald Island and our stayed at the house besides this couple of issues.