Hotell nära Emotion Casino

“No desayunamos”

“Absolutely unacceptable experience. I left multiple items in the room and I know with certainty they were there before I checked out. When I reached out, I was told nothing was found, which is extremely suspicious. It’s hard not to question the integrity of the cleaning staff when personal belongings just “disappear.” This is a serious breach of trust, and I would strongly caution others to think twice before staying here. Management needs to take accountability and address this immediately.”

“Todo”

“Habitación muy limpia”

“Staff is very professional they take security very seriously and Karen went above and beyond to accommodate us in a bigger room.”

“Very good breakfast. ”

“Habitación limpia”

“Muy buen lugar para descansar muy buena ubicacion”

“Parking was safe. Easy access.Staff was very comprehensive and we were upgraded to a suite due to the circumstances.”

“Aparte por Expedia, llegué y no estaba mi reservacion, le tuve q enviar el PDF de mi recepción por WhatsApp al señor que porque no le había llegado mi recervacion. Al llegar 2 carros mal estacionados ocupaban mi lugar, el señor me dijo que hasta las 8pm los movían, el WiFi no funciona bien, la regadera no salía agua caliente, las camas y cobijas duras, en general mal atención, mal hotel. Por $200 pesos más hay muchas mejores opciones ”

“Limpias y bonitas habitaciones, personal amable Ubicado en una excelente área!”

“Todo muy bien, limpieza y servicio, solo la alberca no estaba climatizada y estaba muy fría el agua”

“I’m thankful for your service, they are kind and helpful. I recommend them with a score 10 out of 10. It’s a very clean place.”

“Staff does not provide any customer service. The showers are old, and water gets trapped in them. Very bad experience. Will not stay at the hotel again.”

“Great Breakfast, friendly and helpfull staff and really good amenities, if you are traveling with kids this is the place to stay!”

“Muy bien”

“Staff wasn’t really friendly. You asked a question. They don’t know nothing they’re not even say good morning. Smile you feel like you’re there for free.”

“Literalmente si vienes al consulado es el lugar ideal. Estás enfrente de la embajada. Es un lugar súper seguro! Ambiente familiar. Todo está al alcance de uno. Y el desayuno en la mañana lo máximo, aparte siempre hay café. Loved it. 100% English and Spanish sin problema igual.”