Exteriör

Recensioner av Hampton Inn Emporia

2.5 out of 5
Hampton Inn Emporia
898 Wiggins Road, Emporia, VA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 475 av 1001 recensioner" "
8 - Bra i betyg. 277 av 1001 recensioner" "
6 - Okej i betyg. 130 av 1001 recensioner" "
4 - Dåligt i betyg. 69 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 50 av 1001 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

KATHY

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property!! Staff is very kind!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

clotilde

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything is wonderful
Bodde här 1 natt i maj 2024
Svar från Customer Service 26 maj 2024
Clotilde, thank you for your fantastic feedback! The team at Hampton Inn Emporia is delighted that everything was wonderful during your stay. We're looking forward to welcoming you back soon!

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in rm 211. Very quiet and spacious room with desk and sofa. King bed was comfortable and bathroom was large. Handicap friendly. Quite area with nice amenities.
Bodde här 1 natt i maj 2024
Svar från Customer Service 24 maj 2024
Lisa, thank you for sharing your wonderful experience at Hampton Inn Emporia! It's great to hear you enjoyed the quiet and spacious room, as well as the comfortable king bed. We’re glad you found our amenities and atmosphere to your liking. We look forward to welcoming you back soon!

10/10 Fantastiskt

Margo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 1 natt i maj 2024
Svar från Customer Service 21 maj 2024
Margo, thank you for your kind words about Hampton Inn Emporia. The team truly appreciates your recognition. We're looking forward to welcoming you back!

8/10 Bra

Janet, Wallingford

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We like Hampton Inns. Know what to expect as they generally have same amenities etc. This one was fine. Looks recently renovated/refreshed. However we were not pleased with the Hampton inn in North Charleston. Not up to the Hampton Hilton standards overall. The one in Kingsland GA was the best of the 3.
Bodde här 1 natt i maj 2024
Svar från Customer Service 20 maj 2024
Janet, thank you for sharing your feedback. It's great to hear that you appreciate the amenities at Hampton Inns and noticed the recent renovations at Hampton Inn Emporia. We're sorry your experience at another location didn't meet expectations. We hope future stays will be more consistent with your preferences. Safe travels!

4/10 Dåligt

Josephine

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
In dire need of updating! We were given a handicapped room as we were told that was the only available one or we could have one on the 5th floor where families were with their pets. The bathroom ceiling paint was peeling.
Bodde här 1 natt i maj 2024
Svar från Customer Service 21 maj 2024
Josephine, thank you for sharing your experience. The feedback regarding the room and bathroom conditions is valued, and it will be taken into consideration. Our team is committed to maintaining high standards and will review these concerns. We appreciate your input and hope you will consider giving us another opportunity in the future.

8/10 Bra

patrick john

Gillade: Renlighet, personal och service och boendets skick och faciliteter
started to look a little dated stayed in room 211 the caulking around sink tub was cracking flooring dated .......
Bodde här 1 natt i maj 2024
Svar från Customer Service 11 maj 2024
Patrick John, thank you for your constructive feedback. We appreciate your recognition of certain cosmetic aspects, such as the bathroom finishes and flooring in room 211, that could benefit from refinements. We're consistently exploring improvements to ensure our guest's comfort and satisfaction. Your input is valuable to us, and we're pleased to see that you still had a positive experience at the Hampton Inn Emporia. We hope to have the opportunity to welcome you back soon.

6/10 Okej

MaryBeth

Gillade: Personal och service
Needs to be updated, staff was very pleasant.
Bodde här 1 natt i maj 2024
Svar från Customer Service 6 maj 2024
MaryBeth, it's great to hear that you found our team members pleasant. We appreciate your comment about updates and assure you that continuous improvement is at the heart of our service. We look forward to the opportunity to serve you again in the future.

2/10 Väldigt dåligt

Mark

Bodde här 1 natt i april 2024
Svar från Customer Service 14 maj 2024
We appreciate your feedback, Mark.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

6/10 Okej

Theresa

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Personal och service
House keeper failed to provide towels and empty trash. Food staff friendly and accomodating.
Bodde här 1 natt i april 2024
Svar från Customer Service 15 apr. 2024
Theresa, it's regrettable to learn about the inconveniences you experienced related to room servicing. Rest assured, we're dedicated to improving upon these areas. In contrast, it's heartening that you found our food service colleagues friendly and accommodating. We strive to provide an overall positive experience and appreciate your understanding.

10/10 Fantastiskt

Theresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kinda disappointed no working ice and vending machine working on my floor. Where are the do not disturb signs if you dont need housekeeper.
Bodde här 1 natt i april 2024
Svar från Customer Service 12 apr. 2024
Theresa, we appreciate your feedback. It's regrettable that certain amenities were not fully functional during your stay. Your insights regarding the vending machines and signage will be useful for our colleagues' attention to improve guests' experience in the future. Despite these hiccups, we hope you enjoyed your overall stay.

6/10 Okej

Jack

Reste med familjen, Reste med husdjur
Kind of in an area without many restaurants
Bodde här 1 natt i april 2024
Svar från Customer Service 11 apr. 2024
Jack, we understand your concerns regarding the nearby dining options. Our location is selected with our guests' convenience in mind, and we are continually exploring ways to enhance the local experience for our visitors. We appreciate your feedback and will consider your suggestions while aiming to improve our services in future.

6/10 Okej

Adam

Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Customer Service 10 apr. 2024
Adam, it seems you had a moderate stay with us recently. Your rating suggests there might be areas where we could improve. We appreciate your feedback and encourage you to let us know how we can enhance your next visit. Rest assured, our team members are dedicated to making your experience a better one. Thank you.

10/10 Fantastiskt

thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
one night stay, sleep and go
Bodde här 1 natt i april 2024
Svar från Customer Service 9 apr. 2024
Thomas, it's wonderful to hear you had an efficient stay at Hampton Inn Emporia! We hope to have the pleasure of welcoming you back for another seamless experience in the future.

6/10 Okej

Patrick

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
I booked because of the ratings but i don’t think 5 stars means what these people think it means. For the price I’ve stayed in hotels that were half the price and twice the condition and amenities. The fixtures were old, the internet was horrible, tv tiny, rooms outdated, etc. The staff were fine but for the price a i would definitely not go again. I’d take a chance at the red roof in across the street who has better internet connectivity than hotel itself, lol.
Bodde här 1 natt i april 2024
Svar från Customer Service 8 apr. 2024
Patrick, we appreciate your candid review of your recent stay. It seems that certain aspects, such as the condition of our amenities and the quality of internet services, didn't meet your expectations. Please know that, although our team members strived to provide exceptional service, we regret that the overall value was not as you anticipated. Your feedback is important to us and we will utilize it to make improvements. Regardless, we hope that you choose to stay with us again in the future so we may have another opportunity to provide a better experience.

6/10 Okej

Erich

Reste med familjen
No shampoo in shower-and none provided after front desk notified. Neighboring food options very limited. A bit overpriced for what was provided.
Bodde här 1 natt i april 2024
Svar från Customer Service 12 apr. 2024
Erich, appreciating your feedback regarding your recent stay at Hampton Inn Emporia, it's evident that we fell short of your expectations. We regret the inconvenience with the bathroom amenities, and also sorry to hear about your challenges finding diverse dining options nearby. Your input on the value you perceive is instrumental, and we're continually striving to enhance the guest experience. We hope for another opportunity to deliver a more satisfying stay.

10/10 Fantastiskt

Liz

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Service 4 apr. 2024
Thanks for the perfect rating, Liz!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hampton Inn Emporia.

2/10 Väldigt dåligt

Renaud

Reste med sin partner
Il n’y a pas d’arrivée, nous n’y sommes pas allés. Nous avions une urgence et devions partir plus tôt et avions demandé une modification : le dimanche de Pâques avec n’importe quel jour de la semaine. Quand nous avons parlé avec l’hôtel et que nous avons mentionné Expédia,ils nous ont raccroché au nez. Nous avons payé l’hôtel, perdu nos points bonis accumulés : mauvaise expérience.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Laura

Gillade inte: Personal och service och bekvämligheter
I arrived around 11:00 PM after an incredibly long & stressful drive just to be told that there was NO RESERVATION under my name. The female staff member at the Front Desk not only didn't make any additional efforts to find my reservation (calling expedia, etc) she also proceeded to tell me that they were completely sold out. She didn't even offer to Walk Me or make any other suggestions ofr where I could stay! I started to drive back ALL THE WAY home. I called Expedia, they admitted to fault in never confirming a resrvation that i had already paid for! They then called me back to tell me I could stay at the hotel in question, so suddenly they had a room???? I was turned away and wanted my money back. Expedia representatives refused to refund me. I ended up sleeping in a rest area as a single smaller build female completely alone. So not only was I exhausted, I was laso out $200.00. 10 out of 10, DO NOT RECOMMEND.
Bodde här 1 natt i mars 2024
Svar från Customer Service 2 apr. 2024
Laura, we're genuinely sorry to hear about your unfortunate experience. Navigating reservation issues, especially late at night after a long drive, can certainly be stressful. We can appreciate your dissatisfaction, and it is regrettable that the situation wasn't resolved directly during your visit. Your concerns about not being offered assistance or alternative lodging are deeply noted. We hope the involved parties have since worked diligently to rectify the situation. Your feedback is valuable and plays a crucial role in improving our services for all guests.

6/10 Okej

gloria

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Service 29 mars 2024
We appreciate the feedback, Gloria.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 Bra

Diane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Service 29 mars 2024
Diane, thank you for choosing Hampton Inn Emporia and rating your stay. We're glad to know you had a satisfying experience. Your support means a lot to us and we look forward to welcoming you back on your future travels.

4/10 Dåligt

Mark

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
First off..staff was very, very pleasant. Room had the issues. One of the comforters had an unknown brown smudge. Not gonna speculate.. AC was not really blowing well. I checked the air filters. Completely dirty. Air could barely pass. I cleaned and fixed the issue. Shower head fell off and was dirty. Lamp was missing on desk. Very dark in room. Tried (2x) to get water from vending machine with CC. Transaction completed with no water bottle being dispensed. Front desk staff took care of me.
Bodde här 1 natt i mars 2024
Svar från Customer Service 29 mars 2024
Mark, we appreciate your feedback which helps us make improvements. We're pleased to know our team members provided excellent service. We acknowledge there were certain aspects of your room that did not meet your expectations. We assure you we are addressing these matters with our maintenance team for remedy. Your issue with the vending machine and room lighting has been noted. Please accept our apologies for any inconvenience caused and we hope to have the chance to better serve you in the future.

8/10 Bra

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff upon check in.
Bodde här 1 natt i mars 2024
Svar från Customer Service 29 mars 2024
Lisa, we're thrilled that your check-in experience at Hampton Inn Emporia was a welcoming one. We take pride in providing a friendly atmosphere for our guests. We look forward to seeing you again.

6/10 Okej

OLIVIER

Coffee maker was dangerous. The hose wasn’t connected so the water boiled, and spilled burning my hand. I shut it down by unplugging it. The beds made a noise of a broken frame
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Chechen easy and friendly.
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Darren

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Shower head was broken so no shower, door to adjoining room was left unlocked and guest entered our room, walls had holes in them and mold in the bathroom
Bodde här 1 natt i februari 2024

4/10 Dåligt

Michael

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Tub doesn’t drain.
Friendly service at the front desk. These rooms are tired. The bathtub didn’t drain at all and the tub tile was apparently painted. Need to renovate these bathrooms.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very helpful and professional staff. Special call-out to Ms Wilson.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

henry

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
How clean it was in the room that I stay in.
Bodde här 1 natt i februari 2024

4/10 Dåligt

Lisa

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

John E

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for stopover enroute to florida
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Alexander

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stayed for 1 night traveling from NY to FL. Is was a great stay. The place was clean, bed was comfortable, and it was pet friendly for my dogs.
Bodde här 1 natt i februari 2024

4/10 Dåligt

JOHN

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Rachel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, nice staff. Only problem was, the guests had a toddler in the room above us and we could hear the child squealing and running until around midnight. Obviously the hotel has no control over that.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

steven

Bodde här 1 natt i januari 2024

8/10 Bra

Oksana

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Evelyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, very convenient off I-95, nice pool and exercise room. Will stay here again.
Bodde här 1 natt i januari 2024

8/10 Bra

Susan

Bodde här 1 natt i januari 2024

8/10 Bra

Carl

Bodde här 1 natt i januari 2024

8/10 Bra

Melodye

Bodde här 1 natt i januari 2024

8/10 Bra

Evelyn

Reste med familjen
Gillade: Bekvämligheter
Friendly staff - very important to me. Little things that could be better - water fountain not working outside of exercise room - and some bathroom soaps and lotions empty. Fun pool, exercise room good to have, in general a great hotel. I’ll use it again.
Bodde här 1 natt i januari 2024

8/10 Bra

Georgia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

8/10 Bra

Catherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight - comfy and clean
Great place to stop for the night. Not a huge choice of "sit down" restaurants in the direct vicinity of the hotel, but otherwise the hotel and its location are a plus for anyone going up and down the coast.
Bodde här 1 natt i december 2023

6/10 Okej

Teresa

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

6/10 Okej

Paul

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Dany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023