Hotell i Erwin

“Clean room ”

“The staff were kind, but the room was unclean. ”

“New property. Plenty of parking. Staff was very welcoming, friendly, and helpful. No lobby restrooms or ice machines on the property. For a new property, I wish the walls would have been more insulated for sound. Could hear noise from other rooms easily. ”

“Very clean room, well-kept property. Friendly and helpful staff.”

“Breakfast was robust (eggs/sausage/ham/waffles/cereal) but the same every day of our stay. Would have been nice to mix it up a bit. Rooms were fine, but 3 things were a problem for us. Some of this I should have checked on: 1) we had our handicapped son with it. The hotel only had double beds for sleeping 3, which are too small for a couple 2) no tub; only a shower. That's a problem when bathing my handicapped son 3) stupid sliding door on the bathroom. My son caught his fingers in the...

“This is our third time coming to stay at this wonderful place, and I know we have many more visits ahead of us! From the incredible staff, to the delicious food, and the cozy amenities, this place now feels like a home away from home. We love to travel and have stayed in many places and the NuWray holds a very special place in our hearts as the top place we want to return to again and again. ”

“I was really disappointed, as I’ve stayed at this location before and for the price it was great. The hotel now has long term guests/residents (???), who apparently believe they own the place. Very loud at all hours, talking loudly, yelling down the hallway, slamming doors, dogs barking repeatedly. All until well after 1am on a work night. The hotel Is run-down but clean. Location was easy to get in/out. But even with sleeping pills, I was woken up several times per night. The long term renters...

“yes room was clean”

“The floor in the broom was extremely dirty. He needed at least three mops to get it clean. They were cockroaches coming from the backboard of the bed on the walls on the kitchen stove and on the microwave. Unless you are extremely tight on a budget, I would not recommend this hotel.”

“Staff were very friendly and accommodating. They had free snacks and drinks at night. Rooms were clean and dining area was kept clean.”

“We selected the Country Inn & Suites Jonesborough as our hub throughout our 12 day stay which was due to the loss of a family member. Room was clean, breakfast was good, coffee in lobby was appreciated, lovely sitting area for guests in lobby, pool is spacious and clean (there were even some kids inflatable pool items to use), overall wonderful. All of the staff we encountered over our stay were incredible. Aiden was a joy to communicate with and provided fantastic service for every inquiry....

“room was clean”

“Nice place”

“Washcloths were stained and looked dirty and hair was on counter tops and bath room. Overall facilities were not well main. The price was cheap so I guess you get what you pay for.”

“everything was very good!! Staff was exemplary!!!!!!”

“The room was relatively clean. I noticed some flood damage in the bathroom. Our stay in the area revolved around visiting family and having a place to rest at night. We have stayed at a different Tennessee Americourt in Mountain City . They are similar. Essentially it is an adequate place to stay . Parking is no problem. Other patrons tended to smoke near the entrances causing a smoke smell to draw into the building. Pets are allowed, we don’t bring pets but fortunately the pets were quiet but...