Hotell i Espace Sud de la Martinique

"Hotellet levde tyvärr inte upp till våra förväntningar. Det känns slitet och gammalt, med behov av renovering på flera håll. Personalens bemötande var överlag svagt – de upplevdes varken särskilt serviceinriktade eller vänliga, och det vanligaste svaret på våra frågor var helt enkelt ”I don’t know”, vilket gav ett oprofessionellt intryck. Det som verkligen drar upp helhetsintrycket är läget. Hotellet ligger precis vid havet, vilket är ett stort plus och ger en fantastisk utsikt samt enkel tillgång till strand och promenader längs vattnet. Tyvärr räcker inte läget ensam för att väga upp för bristerna i standard och service. Sammantaget är detta inget hotell vi skulle välja igen, och inget vi kan rekommendera om man söker komfort och bra bemötande. Unfortunately, the hotel did not live up to our expectations. It feels worn down and outdated, with a clear need for renovation in several areas. The staff’s attitude was generally disappointing — they did not seem particularly service-minded or friendly, and the most common response to our questions was simply “I don’t know,” which felt unprofessional. The one thing that truly improves the overall impression is the location. The hotel is situated right by the sea, which is a big plus and offers beautiful views as well as easy access to the beach and seaside walks. Unfortunately, the location alone is not enough to make up for the lack of quality and service. Overall, this is not a hotel we would choose again "

"Nära strand. Bra parkering. Fin lägenhet. Bra utsikt."

"Stämde överens med beskrivningen. "

"This "4 star" hotel might have been a four star hotel 10-15 years, but far from it right now... The room we got (no 12) was in a pretty poor condition. Paint falling off the walls, electricity not working correctly, no iron in the room, staff mildly interested in service, along with a number of other small details too many to mention all here. I would recommend another hotel for this kind of money. "

"We had a warm welcome by the young lady in the reception, but was assigned a room in the basement where we had to go through the laundry machines and a lot of stuff in the hallway. The room was placed so that everyone that walked by could see in and we did not feel safe to leave things in our fridge outside since anyone could walk in. There were bugs and mosquitoes in the room and the water in the shower flooded the bathroom. We asked if it was possible to get another room, but this was not possible on the first night. The next afternoon we got to switch to a room on the first floor that was facing the pool. This room was much better, but yet the kitchen sink was blocked so the water could not go out. There was a huge difference in the service mindset between the two woman manning the reception. The hotel is located next to the ocean, but unfortunately the hotel villas block the view from both the pool and the restaurant. Also the fence facing the ocean has collapsed and looks quite rough. In conclusion this hotel does not feel like a four star establishment and has seen better days."