Hotell i Estate Bolongo

“Dåligt bemötande i reception. Elektricitet fungerade inte på hela hotellet, fick ingen hjälp att boka om. Kackerlacka på rummet, mörkt kallt vatten ingen av ingen Wi-Fi, alltså allt som har med el att göra Låg fint vid vattnet ”

“Nice place, Very clean and Quiet and Nice views. I just wished the store stayed open later. If not, they should have vending machines for the late night.”

“The king size bed in the room was old with the hump in the middle. The room housekeeping was erratic, a couple of days no housekeeping, a few once a day and a few twice a day. Cleaning of the room was superficial, no cleaning of patio. We did not use the spa.The fittness room was nice but the steam room is at the spa.”

“It was a lovely staff. ”

“The staff is the shining star of Emerald Resort. The resort is in need of updating, it has a great location and all the rooms face the beach but it is rundown. Which gives off as not being clean. At breakfast one of my travel companions' breakfast came with butter packets and one of the butter packets had already been used. Plus the sugar bowl had empty packets in it and the jelly packets had food smeared on the bottom which says they reuse them for other guests.”

“It's an older hotel dilapidated definitely needs love You can see where it used to be a big hotel but now a lot of empty space where things used to be where the hotel used to thrive I assume”

“We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were...

“Great room and staff”

“Todo estuvo muy bien! Aunque recomiendo un poco más de mantenimiento y luz en el área de la piscina y la piscina! Gracias!”

“Property is apparently in receivership. Staff is keeping it going, but barely. Owner is nowhere to be found. If you check in after noon, nobody’s in the office.”

“If my review was solely on the view and the staff it would be a perfect review However the rooms and property need maintenance the sliding glass doors need roller replacement little hot water The pool was great and we were treated to a barbecue The on-site restaurant has excellent food and dining choices we had dinner there enjoyed the seafood soup the shrimp tarts and jerk chicken pasta Also included in stay was breakfast which was very hearty eggs potato’s and bacon However no where to...

“We just loved our stay at this place, the owners took so well care of us, we love this place and will come back”

“Just awesome. The owners go above and beyond to accomodate your needs. The property is beautiful and charming. It has that caribbean feel that most properties lack nowadays. We recommend staying here. We will be back.”

“Great view! Great location ”

“Staff was awesome and location was great. Some areas could use some updates but overall excellent and we would stay here again.”

“This property is rented as a waterfront view. Half the time you’re there you will be looking directly at the side of a cruise ship that completely blocks any view of any water. I don’t know how this was overlooked when describing the property, but I think that everybody should know this before booking a waterfront room here.”