Hotell i Estate Crown and Hawk

“When I arrived the check in staff was fabulous!! Overall the property is clean and beautiful. Although, it was overall clean my bathroom floor could use a thorough cleaning. Not sure if it is the norm but the response for room service is terribly delayed. Once I reached someone on the line they did provide a quick turnaround for my request. The Westin Resort did not post any events during my stay but maybe I didn’t catch them at a good time. Overall, it was a good experience.”

“Overall property was good. Customer Service was great. Not enough activities. Beach was full of seaweed. Needed to travel to another beach area where the chairs and umbrella was a fee.”

“Everything here was excellent, including the staff, the facilities, the room, the view from the room, the food in the restaurants, the pool, the available water toys (kayak, hobbies, ) and the very attention to details that convey that sense of luxury (ie the shampoo, the towel, the soap, the amazing bedding, etc). They are trying to keep the sargassum away with a barrier and partially succeeding at keeping it under control. The beach is relatively small and facing east.”

“Tropical”

“15 min walk to the closest restaurant for dinner. WiFi signal is bad”

“Well first of all, the property is beautiful but needs basic upkeep. Noone cleaned our room the entire stay. I saw trash that was there when I arrived and still there when I left 4 days later. The pool was dirty on arrival and dirty when I left. The service at the restaurant on the property was lacking. The front desk staff were awesome but the rest appeared to dislike tourists.”

“I can't complain the staff i encountered we all friendly event security. I didn't have them clean my room during my stay. But i did ask for fresh towels and got immediately. Rooms clean views lovely easy to get taxis if not driving. If you up for it walking distance from most hot spots and food.”

“Very unprofessional”

“I would like to say thank you for michelle for the wonderful warm welcome and she had the best costumer service ever❤️🫶”

“beautiful location coffee shop and restaurant was delicious”

“This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.”

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.”

“This is a great place to still while you vacation on St. Thomas. The room and bathroom was very clean. The beach, restaurant all with in walking distance. Great view from the balcony.”

“Poor customer service from staff”

“We just loved our stay at this place, the owners took so well care of us, we love this place and will come back”