Hotell i Estate Great Cinnamon Bay

“Amazing staff”

“When booking on Expedia your room is booked as an average stay. This means you cannot upgrade or change your room. Room 308 was clean. However, it had a strong musty, cat urine smell. We did not complain, we just went and bought lysol and sprayed every day. We were on the bottom floor and could not change the room. But now we know the room types Expedia will give with their so called package deals.”

“Dåligt bemötande i reception. Elektricitet fungerade inte på hela hotellet, fick ingen hjälp att boka om. Kackerlacka på rummet, mörkt kallt vatten ingen av ingen Wi-Fi, alltså allt som har med el att göra Låg fint vid vattnet ”

“Pools are beautiful, rooms are looking a bit dated. Staff lacks in customer service mentality.”

“Room and beach were great. The restaurants missed the mark.”

“The view was amazing. The open air restaurant view was wonderful although I only had the included breakfast which was OK. I believe I stayed in the smallest room which I do not recommend unless aesthetics doesn't mean much to you. The room was very small, no place to relax except the bed and the shower/bathroom was awkward. Bring mosquito repellent.”

“I didn't use the gym but look inside,looks clean ”

“Clean”

“We just loved our stay at this place, the owners took so well care of us, we love this place and will come back”

“The front desk staff on check in tried to charge us when we had bought a package through Expedia. She was not kind our compassionate nor did she foster any connection to us at check in. We alerted the front desk about fecal material in the pool and on the pool deck. The poop on the pool deck could be clearly seen from our hotel window and in spite of alerting the front desk staff both by phone and direct conversation at front desk it remained on pool deck until our check out. Our room did not...

“Quiet and comfortable. Very close to Megan's Bay”

“Beautiful property, spacious rooms and very helpful staff. Highly recommend.”

“The location was great and the view of the ocean from the balcony was awesome.”

“Staff was very kind. Upon arrival, there was no power. After waiting an hour the power was on the duration of my stay. There are some improvements needed on the grounds. It seems to be very outdated and old. Overall, I had a decent stay, and the view was spectacular. ”

“The owners are very helpful and super friendly. The courtyard garden is a great place to view birds and anoles. The view from the pool deck is beautiful.”

“Overall loved the location and amenities. Staff was also great. Only issue in our room is it needs a bed/mattress replacement. I felt like I was laying on different levels of plywood. Caused some back discomfort. ”