Hotell i Estate Outer Brass Island

“When I arrived the check in staff was fabulous!! Overall the property is clean and beautiful. Although, it was overall clean my bathroom floor could use a thorough cleaning. Not sure if it is the norm but the response for room service is terribly delayed. Once I reached someone on the line they did provide a quick turnaround for my request. The Westin Resort did not post any events during my stay but maybe I didn’t catch them at a good time. Overall, it was a good experience.”

“Overall, my stay was pleasant and relaxing. While I did not partake in any excursions, many were offered. The staff was friendly and very hospitable. One morning our group arrived to the dining area early and the server was running late. The chef/cook took initiative to take our orders and start cooking until the server came. We really appreciated that. Expect to pay a little more for services because convenience after all will cost you! Easy access to beach, pool and bar was the best part of...

“I can't complain the staff i encountered we all friendly event security. I didn't have them clean my room during my stay. But i did ask for fresh towels and got immediately. Rooms clean views lovely easy to get taxis if not driving. If you up for it walking distance from most hot spots and food.”

“Poor customer service from staff”

“15 min walk to the closest restaurant for dinner. WiFi signal is bad”

“Very unprofessional”

“Overall property was good. Customer Service was great. Not enough activities. Beach was full of seaweed. Needed to travel to another beach area where the chairs and umbrella was a fee.”

“Everything here was excellent, including the staff, the facilities, the room, the view from the room, the food in the restaurants, the pool, the available water toys (kayak, hobbies, ) and the very attention to details that convey that sense of luxury (ie the shampoo, the towel, the soap, the amazing bedding, etc). They are trying to keep the sargassum away with a barrier and partially succeeding at keeping it under control. The beach is relatively small and facing east.”

“I would like to say thank you for michelle for the wonderful warm welcome and she had the best costumer service ever❤️🫶”

“This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.”

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV..”

“No WiFi in room Constantly going to the office to ask for supplies Roaches Need sheet had stains”

“The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.”

“St. John Inn is the best place I ever stayed at! The staff were amazingly friendly and the second you step into their door you feel like home! It was a great place to stay both because of all friendly people we meet but also because the hotel got the best location. Doesn't matter if you like good restaurants, shopping, hiking, snorkeling or just relax at the beaches, this place is close to it all! You are also able to borrow snorkeling gear and beach towels which is great! Every afternoon at 5...

“Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

“Tropical”

“We just loved our stay at this place, the owners took so well care of us, we love this place and will come back”