Hotell i Estate Smith Bay

“This is a great place to still while you vacation on St. Thomas. The room and bathroom was very clean. The beach, restaurant all with in walking distance. Great view from the balcony.”

“When I arrived the check in staff was fabulous!! Overall the property is clean and beautiful. Although, it was overall clean my bathroom floor could use a thorough cleaning. Not sure if it is the norm but the response for room service is terribly delayed. Once I reached someone on the line they did provide a quick turnaround for my request. The Westin Resort did not post any events during my stay but maybe I didn’t catch them at a good time. Overall, it was a good experience.”

“Not much selection for restaurants which causes slow service as times. However very clean and tidy, many events held each day.”

“Well first of all, the property is beautiful but needs basic upkeep. Noone cleaned our room the entire stay. I saw trash that was there when I arrived and still there when I left 4 days later. The pool was dirty on arrival and dirty when I left. The service at the restaurant on the property was lacking. The front desk staff were awesome but the rest appeared to dislike tourists.”

“I can't complain the staff i encountered we all friendly event security. I didn't have them clean my room during my stay. But i did ask for fresh towels and got immediately. Rooms clean views lovely easy to get taxis if not driving. If you up for it walking distance from most hot spots and food.”

“15 min walk to the closest restaurant for dinner. WiFi signal is bad”

“I would like to say thank you for michelle for the wonderful warm welcome and she had the best costumer service ever❤️🫶”

“Very unprofessional”

“Everything here was excellent, including the staff, the facilities, the room, the view from the room, the food in the restaurants, the pool, the available water toys (kayak, hobbies, ) and the very attention to details that convey that sense of luxury (ie the shampoo, the towel, the soap, the amazing bedding, etc). They are trying to keep the sargassum away with a barrier and partially succeeding at keeping it under control. The beach is relatively small and facing east.”

“The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.”

“This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.”

“beautiful location coffee shop and restaurant was delicious”

“Tropical”

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“Poor customer service from staff”

“We just loved our stay at this place, the owners took so well care of us, we love this place and will come back”

“St. John Inn is the best place I ever stayed at! The staff were amazingly friendly and the second you step into their door you feel like home! It was a great place to stay both because of all friendly people we meet but also because the hotel got the best location. Doesn't matter if you like good restaurants, shopping, hiking, snorkeling or just relax at the beaches, this place is close to it all! You are also able to borrow snorkeling gear and beach towels which is great! Every afternoon at 5...