Reception

Recensioner av Hampton Inn Eugene

2.5 out of 5
Hampton Inn Eugene
3780 W 11th Ave, Eugene, OR

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 656 av 1000 recensioner" "
8 - Bra i betyg. 259 av 1000 recensioner" "
6 - Okej i betyg. 56 av 1000 recensioner" "
4 - Dåligt i betyg. 12 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 1000 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

lesa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was courteous and efficient. Room was updated and clean.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Tiffany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Joel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, good breakfast decent area! Some questionable people near the hotel
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Katja

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked that it was close to the airport. We only stayed a very short time since we arrived late in the evening and had to leave at 5am the next morning. We'll hope to stay longer next time.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great and accommodating loved my stay
Bodde här 1 natt i maj 2024

8/10 Bra

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024

8/10 Bra

Timothy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean hotel far enough away from the U of O campus to be easy to get into and close enough to be convenient.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Tim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not close to the freeway and not the most desirable part of town.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Joyce

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay and close to airport
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Judith

Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
They had a very noisy crew on the parking lot at 7:00 AM cleaning the parking lot scraping dirt and water off the pavement. My room was right above where they were making so much noise with the scraping machine and back hoes. That was a ridiculous time to start that type of project. Especially when the customers are trying to relax and sleep. The project should have been planned for later in the morning.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Jesse

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The staff was very friendly.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Cristian

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Bev

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Joyce

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i april 2024
Svar från Shaun G 7 apr. 2024
Dear Joyce, Thank you SO much for your kind, excellent review! Customer-satisfaction means everything to us here at Hampton Inn Eugene, and we're delighted to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things. Please give us a shout if there's anything else for next time! Take care and travel safe!

10/10 Fantastiskt

Brian

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, comfortable and friendly!
Bodde här 1 natt i mars 2024
Svar från Shaun G 7 apr. 2024
Dear Brian, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Fantastiskt

James

Bodde här 1 natt i mars 2024
Svar från Shaun G 7 apr. 2024
Dear James, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Fantastiskt

Keith

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything went smoothly, breakfast was good, staff was very helpful. No complaints.
Bodde här 3 nätter i mars 2024
Svar från Shaun G 20 mars 2024
Dear Keith, thank you SO much for your kind, excellent response! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us! It's so great to have our buffet back after the pandemic, and it's great to hear you were able to find something you like and get your day started off right! Take care and travel safe, we hope to see you next time!

10/10 Fantastiskt

Rolando

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice front desk and room is clean and smells fresh.
Bodde här 1 natt i mars 2024
Svar från Shaun G 20 mars 2024
Thank you SO much for your excellent response! We try our best to always lead with cleanliness and friendliness, and it's great to hear we're on the right path! Please give us a shout if there's anything further we can do for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe!

10/10 Fantastiskt

Adrian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and comfortable
Bodde här 1 natt i februari 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Becki

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

GRACE, CUPERTINO

Bodde här 3 nätter i februari 2024
Svar från Shaun G 7 apr. 2024
Dear Grace, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Fantastiskt

Robert

Bodde här 1 natt i februari 2024
Svar från Shaun G 7 apr. 2024
Dear Robert, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Fantastiskt

Jorge

Bodde här 1 natt i februari 2024
Svar från Shaun G 7 apr. 2024
Dear Jorge, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Fantastiskt

Becki

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Liz

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a nice and clean place to stay and easy to get to all kinds of shopping and food resources. We stayed on a Friday and they were full so parking was a bit of an issue. Other than that it was nice.
Bodde här 1 natt i februari 2024
Svar från Shaun G 12 mars 2024
Thank you so much for your kind, exceptional response! We pride ourselves in cleanliness and friendliness, and it's so great to hear we hit the mark! We love being a home away from home for all of our guests. We're so thankful to be in a great area nearby plenty of places to shop, eat, or have fun or exercise; along with the airport as well! We do know our lot can be tight, but we do have the same amount of spaces as we do rooms. We're happy to hear everything was great during your stay, let us know if there's anything else we can do for next time! Take care and travel safe!

10/10 Fantastiskt

tanya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outstanding! Super clean! Beautiful staff! One of our favorite places to stay. Beats most 3 or 3 ½ star hotels.
Bodde här 1 natt i januari 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for your kind, excellent response! Here at Hampton Inn Eugene, customer-satisfaction means everything to us, and we're so happy to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we hit the mark! We know we are a Hampton but there's no reason not to give 5 star effort when we can, you deserve it! Give us a shout if there's anything for next time, we're always "all-ears." ..Take care and trave safe!

10/10 Fantastiskt

Lori, Belgrade

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 1 natt i januari 2024
Svar från Shaun G 12 mars 2024
Thank you so much for your outstanding response! Customer-satisfaction means everything to us, and we're delighted to hear you had a seemingly perfect stay! We try our best to lead with friendliness and cleanliness, and it's so great to hear we hit the mark and are doing all the right things! Give us a shout if there's anything else we can do for next time, we're always "all-ears!" ..Take care and travel safe, we'd love to see you again next time you're in Eugene!

10/10 Fantastiskt

Henryk

Bodde här 3 nätter i januari 2024
Svar från Shaun G 7 apr. 2024
Dear Henryk, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Fantastiskt

Christy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is so clean and close to the airport.
Bodde här 1 natt i januari 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for your kind, fantastic response! Here at the Hampton Inn Eugene, we strive to always lead with friendliness and cleanliness, and it's great to know we're doing the right things in all the right places! We're also so thankful to be nearby to the EUG Airport, plenty of shopping and dining locations, and even some fun outdoor spots as well! We're thankful to hear you're our spot for trips through the area, and we're always "all-ears" for any ideas or suggestions for next time. Please give us a shout if there's anything else! Until then, take care and travel safe!

10/10 Fantastiskt

Rolando

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasant uneventful
Bodde här 1 natt i januari 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for your great response! We try our best to lead with friendliness and cleanliness, and it's great to hear that overall it seems like you had a seemingly perfect stay! We can't thank you enough for the great response, and we're happy to hear you had a restful, quiet stay! Please give us a shout if there's anything else we can do for next time! ..Until then, take care, and travel safe!

8/10 Bra

LUIS

Reste med familjen
Gillade: Bekvämligheter
Nice hotel.
Bodde här 1 natt i januari 2024
Svar från Shaun G 12 mars 2024
Thank you so much for leaving us a great review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had an almost flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Danielle

It was awesome!!! Friendly staff! I love that my name was displayed on the TV.
Bodde här 1 natt i januari 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We love the Connected Room feature as well, did you know you can also log into your favorite streaming services through that as well? We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice lobby. Clean room! Friendly staff
Bodde här 1 natt i januari 2024
Svar från Shaun G 12 mars 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Pamela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Shaun G 24 jan. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Rebecka

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Shaun G 24 jan. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 Okej

Kristine

Bodde här 1 natt i januari 2024
Svar från Shaun G 24 jan. 2024
Thank you so much for your response! Please feel free to give us a shout with any further info so we can try to make next time a perfect 5 out of 5! Customer-satisfaction means everything to us, and we're always looking for comments or suggestions to make next time even better. Take care and travel safe!

8/10 Bra

Jason

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Shaun G 24 jan. 2024
Thank you so much for leaving us a great review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had an almost flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Annette T.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay for Eugene Airport.
Bodde här 1 natt i januari 2024
Svar från Shaun G 24 jan. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We are so thankful to be in a great spot near the airport, walking trails, and plenty of shopping and eating as well! We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Noisy, bright, and uncomfortable. I paid a premium price due to tournament weekend. It was definitely not worth it!!!
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, rooms and facilities were clean. I woke up to see I was by a creek with a walking path.
Bodde här 1 natt i december 2023
Svar från Shaun G 24 jan. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We're so blessed to be in a neighborhood with walking paths and hiking trails, plenty of shopping and eating as well, we're glad it was the right spot for your! We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 Okej

Benjamin

Bodde här 1 natt i december 2023
Svar från Shaun G 24 jan. 2024
Thank you so much for your response. Customer-satisfaction means everything to us here, and we're always "all-ears" for any further comments or suggestions. We'd love to make next time a perfect 5 out of 5! Take care and travel safe, we hope to see you next time!

4/10 Dåligt

Franchesca

Affärsresenär
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Sketchy area
The location was not in a great area. There were homeless people congregated outside in the parking lot with their car blocking the loading area. Some were sleeping in the lot with their belongings. The hotel room itself was fine and the staff very welcoming. I would choose another location based off first impressions
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Christy L

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were very friendly. They had snacks out daily and a great breakfast selection.
Bodde här 2 nätter i december 2023
Svar från Shaun G 24 jan. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

8/10 Bra

Terri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The only thing we had a problem with was the firmness of the beds. Just too hard. A pillow topper would really help.
Bodde här 2 nätter i december 2023
Svar från Shaun G 12 mars 2024
Thank you so much for your honest response! Customer-satisfaction means everything to us here at Hampton Inn Eugene, and we're happy to hear that overall you had a mostly enjoyable stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we hit the mark on that end! We did recently replace all mattresses, so it's possible it's still holding that new-bed firmness. We do apologize that it may not have been brought to your attention, but we do indeed offer mattress toppers upon request, we just don't have them for each bed. We hope you can give us another chance next time! Take care and travel safe!

10/10 Fantastiskt

Joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to airport
Bodde här 1 natt i december 2023
Svar från Shaun G 24 jan. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Dylan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Always friendly staff and good breakfast. Would definitely stay again. Good location.
Bodde här 3 nätter i december 2023
Svar från Shaun G 24 jan. 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 Okej

McKenzie

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Nice hotel but not in a very nice area. Beds are super uncomfortable, hard and lumpy and loud for some reason. Breakfast is yummy and staff are super friendly.
Bodde här 1 natt i december 2023
Svar från Shaun G 11 dec. 2023
Dear McKenzie, thank you so much for your response! Here at Hampton Inn Eugene, customer-satisfaction means everything to us, and we're happy to hear you had a mostly enjoyable stay. We did actually recently replace out beds not long ago, we'll try to take a look at your room specifically and see what may have went wrong. We are in a bit of an out of downtown area, but thankful to be nearby to many local eateries, shopping centers, and one of if not THE closest hotel to the Eugene Airport, and just a quick drive down the road from the Oregon Coast! Please give us a shout if there's anything we can try to do better for next time! Take care and travel safe, we hope to see you again soon!

10/10 Fantastiskt

Norman

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Shaun G 11 dec. 2023
Dear Norman, Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!