Hotell i Faleolo

“This hotel does not meet my expectations for a Sheraton property. It may be time for Sheraton HQ to either improve it or remove the Sheraton sign here. The bathroom was incredibly dirty, likely not cleaned properly for months or even years. While the staff is friendly, they are extremely disorganized and forget things all the time. If you decide to stay at this hotel, keep your expectations in check.”

“I made reservations at this hotel and immediately canceled. I was denied a refund and found out they resold my room. This is called robbery by policy.”

“My stay there for two weeks was nothing short of amazing. The customer service from the receptionists to the waiters/waitresses was amazing! The food there was so delicious, I only ate there a few times but my favourite was the cookies and cream milkshake. Breakfast every morning was so delicious! Especially the buffet breakfast, and the room I was staying at was just beyond my expectations. Little bit on the pricey side, but definitely worth every penny. I would love to stay here again, thank...

“The resort is nicely located by the sea with nice garden . Pool and pool deck also good. The room was spacious, but a bit dated with some minor issues such as loose toilet seat. The main drawback is that the beach is not swimmable. There is a bay which looks inviting, but the bottom is not sandy, but made up of slippery and soggy mud. Staff was friendly and helpful as always on Samoa. All in all, not really value for the money charged.”

“Loved our 2 night stay here, perfect beachfront location, room was beautifully presented, very clean, comfy bed, lovely clean crisp bedsheets & towels, loved that the beds also had a warm blanket, showers had hot water & a strong aircon. Loved the basic menu at the restaurant, food was flavorful, Curry was amazing, chop suey also very good. Staff were very friendly & helpful too, will definitely be back again.”

“Average selection of food. Broken air-conditioning unit in our room otherwise beautiful views. Unsure if if book there again ”

“Yes”

“Hotellet var fräscht och personalen trevlig och serviceminded. Hotellets beskrivning vid bokningen angav att hotellet ligger nära en strand. Det fanns dock inte någon möjlighet till havsbad i hotellets närhet.”

“The customer service drom rhe staff was amazing.”

“Väldigt prisvärt jämfört med många andra ställen i Apia. Ligger halvcentralt, men det tar 10 minuter in till city till fots. Trevlig personal! Dock små rum. Bekväm säng! Insektsnät för fönstren. Bra AC och gratis wi-fi. 1 flaska gratis vatten. Kylskåp. Ok frukost för att vara i Samoa. Rekommenderas! ”

“Klassiskt hotell som dock inte riktigt lever upp till sin prisnivå. Sköna sängar och helt ok frukost, men för middag rekommenderas någon av restaurangerna (speciellt Paddles) några hundra meter norrut istället. Trevlig personal, men mycket långsam service.”

“Amazing! Luna is such a great person! ”

“Allt var i hög klass. Men... Som vanligt så tappar man den där "själen", i brist på bättre ord. Missförstå mig inte. Personal och allt var i topp. Men när det är stora hotell, man tappar ibland personligheten i hotellet. Det blir tyvärr ett annat i raden av bra hotell. ”

“Sina and staff are super lovely and will always try to make you feel comfortable and welcome. The beach is beautiful and you can even take a boat out to see turtles! ”

“The service is good. People are so friendly and kind. Very helpful.”