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Recensioner av St Michael's Resort

4 out of 5
St Michael's Resort
Gyllyngvase Beach, Falmouth, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 347 av 666 recensioner" "
8 - Bra i betyg. 210 av 666 recensioner" "
6 - Okej i betyg. 64 av 666 recensioner" "
4 - Dåligt i betyg. 31 av 666 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 666 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

6/10 Okej

Peter

Gillade inte: Renlighet
Beskrivningen av hotellet på nätet var betydligt bättre än verkligheten. Hotellets personal ville säkert bättre än vad kunnandet medgav. Ett + för maten, som faktiskt var det bästa av denna vistelse.
Bodde här 1 natt i juli 2018

8/10 Bra

Ulrika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2018
Svar från Head of Operations 22 maj 2018
Thank you for your rating and we are delighted that you enjoyed your stay with us.

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Head of Operations 23 apr. 2018
Thank you and we are thrilled that you enjoyed your stay with us. See you again soon!

8/10 Bra

Charlotta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet

8/10 Bra

Ali

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet

2/10 Väldigt dåligt

Abigail

Bodde här 3 nätter i april 2024

8/10 Bra

Amy

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
A lovely stay- hotel has a nice feel to it. Room Was very small and thin walls, but fine for us for one night. Spa facilities were great and we enjoyed all food and drink on site. A mixture of welcomes from The staff which slightly tainted it.
Bodde här 1 natt i april 2024

8/10 Bra

Martin

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i mars 2024

6/10 Okej

Lisa

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From our arrival for a 3 night stay! We felt at home. Staff were friendly and chatty. The meals were of good quality and choice. Use of the "health center"was included in the offer.
Bodde här 3 nätter i mars 2024

6/10 Okej

Shaun

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointed - and poor follow up
We stayed here on 21-22nd February (one night and a spa session), and on checkout, we shared the following observations: 1) There is an air gap on the patio door for the room we stayed in 2) As a result, with the heavy rain, we had a wet carpet by those patio doors 3) The hand wash was empty, which seems very poor when we are recovering from a global pandemic 4) The shampoo and shower gel dispensers were also empty 5) The mastic and grout around the shower was black in places 6) One cracked tile in the bath / shower When we left, the manager my wife spoke to declined a copy of our photos, and promised a response that afternoon. We then chased 2 weeks later for a response, but again, nothing other than being told our email had been shared to the manager. So, we enjoyed the Spa and everyone was friendly, but let down by the state of our room and the awful follow up from the senior management at the hotel.
Air gap on patio doors which leaked water onto the carpet during heavy rain.
Bodde här 1 natt i februari 2024

8/10 Bra

Morgan

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i februari 2024

8/10 Bra

NICHOLAS

Good
Lovely stay, great facilities, friendly staff and good location. Only let down by mold around the shower and bath.
Bodde här 1 natt i februari 2024

6/10 Okej

Amy

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Clare

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Ciro

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Colin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Jane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Idyllic setting
A very comfortable place to stay in a lovely area. Good room with a view. Breakfast was great. We were able to walk easily to Falmouth for restaurants and shops. Only drawback is the limited parking, but we found street parking nearby.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Helen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the beach Balcony area and bathroom could do with a little attention
Bodde här 2 nätter i januari 2024

8/10 Bra

Alexander

Reste med familjen
Gillade: Renlighet och personal och service
Great location. Nice view from the restaurant. Room furniture and bathroom outdated.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommended
Lovely room, comfy bed, great cocktails and the spa is one of the best we’ve ever used. We’ll be back!
Bodde här 2 nätter i december 2023

8/10 Bra

Brett

Gillade: Personal och service
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Sean

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Vicky

Gillade: Rummets bekvämlighet
Ok stay, would question 5 Star
Rooms very tired. Cleaning a bit sketchy in the bathroom. Cigarette ends all over the floor by entrance.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Sean

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Warm welcome , comfortable room. Good facilities.
Bodde här 2 nätter i december 2023

8/10 Bra

Lin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were exceptionally competent and friendly. They made our stay a real pleasure. The atmosphere was warm and welcoming and the food excellent
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Matt

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
cannot recommend enough!
2nd time staying here for business and it never disappoints. The standard or room and cleanliness is brilliant, you can tell a real effort is made to make the guests feel comfortable. Parking is always tight here and the gym and pool are used by non-residents too but the P&D car park over the road is fine. Evening food was brilliant and breakfast is one of the best around! The gym is fantastic, one of the best facilities ive used in a hotel and the pool never seems too busy. Will always stay here when in the area for work
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Aidibe

Bodde här 1 natt i november 2023

6/10 Okej

Christine

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Could have been better
Overall the hotel was nice and well located. The kitchen was going through some changes but this was never explained to us, just heard it from other guests complaining. Breakfast took about an hour and a half the first day, it was more timely on the other 2 days. But the whole breakfast experience just could have been so much slicker, plates and bowls were always scarce, the staff just seemed disorganised.
Bodde här 3 nätter i november 2023

8/10 Bra

ROGER

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
st michael's offer great deals for a break with pleasant helpful staff but you will be shocked at the prices for food and drinks particularly.I ended up eating out in Falmouth where i had great food and drinks at a fraction of the price
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Michael

Bodde här 2 nätter i november 2023

8/10 Bra

Gerard

Bodde här 2 nätter i november 2023

8/10 Bra

Stefania

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The view was amazing, the spa center and the service also! The only 2 things that I didn’t liked where that first people at breakfast where sitting to close to each other… and it was loudy..so no good idea if you wish a realexed breakfast :) And second, there where sooo many people at the health center (not Hotel guests) so there was no space for us as hotel guests!!
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Anita

Bodde här 1 natt i november 2023

8/10 Bra

Nicholas

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff great first room bed was not great but quickly sorted out with no fuss.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

roger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall excellent but marred by some overpricing.
4 nights, rooms & hotel very clean indeed, bed very comfortable, bedroom quiet, heating in room good. Plenty of staff and all were really excellent. Breakfast was good, quite a lot of choice, reasonably cooked, although we have had slightly better elsewhere. Food in the Garden Room restaurant was very good and suitably priced. The main restaurant was totally overpriced for what was on offer, the service and environment were however good. I consider £5.00 for a bottle of still/sparkling water was rediculous. A single bottle was provided FOC in the room on our first night but was not replaced. A cheaper water, replaced nightly, would be more appropriate. Parking hardly sufficient and resticted space.
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Vivienne

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Louise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff very helpful, great breakfast options
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Marco

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel. Staff are great and the room was superb. Will definitely be back. Went to a local restaurant and wasn’t so good, however the restaurants in the hotel were great and a very quick walk to the beach and coop for any small needs. Overall very impressed with our stay.
Bodde här 2 nätter i november 2023

8/10 Bra

Zaina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Jed

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Jo

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Shabby room leaking ceiling.
We arrived and took our things to our room and we unpacked. My husband noticed that the room was shabby and the walls were dirty and marked and also that there was a large crack in the ceiling. Still we left our things and went out for the evening and didn’t return until later. When we returned we discovered that our bed was totally soaked as were most of my clothes which I had left in a neat like in the bed. We realised the crack in the ceiling was a leak coming from the room above. This was not the first time this must have happened. The bed and mattress were soaked. We had to find a night porter I was in my pjs and we had to wait until he could find a place for us. It is disgusting that they put us in this room. When they moved us we had no loo roll no toiletries or towels and no tea coffee facilities. It was very stressful and around 2am when we went to bed.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Joanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service, lovely location and food. Excellent facilities and helpful staff. Thoroughly enjoyed our stay.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Alan

Gillade inte: Personal och service
Not 4 star service asps far as I am concerned
Unfortunately we couldn’t go as my wife was taken ill. however the service I received was diabolical. It took them over 24 hours to respond to an email and I tried to phone on Saturday 21st October the answerphone message stated that their phone lines stopped at 4pm each day. I was amazed. As a past President of the Chartered Institute of Bankers I have stayed in many Hotels and have never heard of this. Judging by the level of service I think it is a good job we didn’t go.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Colin

Bodde här 2 nätter i oktober 2023

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Andrew

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet, personal och service och bekvämligheter
Stayed for 3 nights. I had really high expectations for this hotel and needed the R&R. The images and reviews boast blissful relaxation and feet-up mentality. When we arrived to the room, there were old/used dirty towels, that I can only imagine were from previous occupants - not a great start as instantly undermined confidence that any proper cleaning had taken place. The Safe also would not work and had an error which seemed to imply the previous occupants code was still registered and therefore left this unusable. I reported the safe issue, along with cleaning and towel issue to reception and was told someone would sort it while we were out and would make every effort to show good-will about these issues to regain trust and confidence in our stay. No-one came, no resolution to the safe was done. This fundamentally set the tone for the rest of the stay; Bitterly Disappointed. Good points: Location Breakfast Facilities (gym/pool were very busy) Adult-focused Bad points: Staff / Management. Clearly, some staff were there taking advantage of the feet-up mentality. Shared sundeck spaces. Beds=Rock hard (I have a firm bed at home, but these took firmness to an uncomfortable level). -Pillows=too soft/nothing to them. -Construction in the car park -Busy Gym and Pool facilities shared by locals Conclusion: I can't recommend St Michaels Resort, until some of the issues are resolved, I just felt not looked after, poorly rested and as a result, slightly annoyed / ripped-off.
Bodde här 3 nätter i september 2023