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Recensioner av Residence Inn Fargo

3 out of 5
Residence Inn Fargo
4335 23rd Ave S, Fargo, ND

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 251 av 378 recensioner" "
8 - Bra i betyg. 81 av 378 recensioner" "
6 - Okej i betyg. 21 av 378 recensioner" "
4 - Dåligt i betyg. 17 av 378 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 378 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We've stayed here before and we enjoy our time here. Love the suites and the roominess.
Bodde här 1 natt i maj 2024

8/10 Bra

Danielle

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Dani

Gillade inte: Personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Nicole

Bodde här 2 nätter i mars 2024

4/10 Dåligt

Kayleen

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The water in the tub wouldn't drain when we took showers and the toilet plugged up. My son planned to use the pull out and there were no sheets/blanket/pillows available....he slept with clothes draped over him to stay warm. In all fairness it was late at night and he didn't want to call down to the desk, but we shouldn't have to if that is an amenity it lists. The toilet paper holder was broken off the parts in the bathroom vanity drawer. It was a lot of money for these things not to be taken care of. The staff was very courteous and friendly - especially the dining room staff
Bodde här 2 nätter i april 2024
Svar från MGR 10 apr. 2024
Hello, I have a few questions. Why not call the desk that's what they are there for. Have had full houses things happen. I know we keep full sheet set in the closet for the pull-out sofa. We here to help always however if something is overlooked. It can be fixed if we are made known of the issue. I would never not say thing and not give the hotel the opportunity to fix issues. They is also why we are here. It happens at the 5 star hotels too. I am glad the staff was friendly as they should. I do apologize for your experience and I have spoken with the housekeeping department to make sure this was a one time issue.

6/10 Okej

Janet, Tea

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från GM 4 apr. 2024
Hi Thank you for your feedback.

6/10 Okej

Tatiana

Bodde här 1 natt i april 2024

4/10 Dåligt

Casey, bagley

Reste med familj och småbarn
Gillade inte: Renlighet och personal och service
I liked the location of the hotel. We brought our girls to Disney on Ice and I liked that it was so close to the Fargodome and some nice restaurants. Our room however was very dirty. There were chips bags, candy wrappers, and empty juice boxes in the dresser drawers. The carpet was very dirty under the pull out coach. The pull out coach itself was very dirty too with dried candy stuck to it. Also we tried getting ahold of the front desk guy several different times before having any luck to get extra bedding and towels.
Bodde här 1 natt i mars 2024
Svar från GM 4 apr. 2024
Hi, I very sorry to hear about your stay not meeting our standards at Marriott. I have spoken with the housekeeping manager and made sure that this was a one-time issue.

8/10 Bra

David

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My family and I enjoyed our stay in Fargo,ND. No snow in February! Amazing!!
Bodde här 2 nätter i februari 2024
Svar från GM 4 apr. 2024
Yes, I know awesome wasn't it. We are glad you had a good time. Please come back and visit us and see the new look.

6/10 Okej

Annie Rose

Bodde här 1 natt i februari 2024
Svar från GM 4 apr. 2024
Hi thank you for your feedback. I have spoken with my team to make sure that this was a one time issue. please come and visit with us to see the new look and experience the change.

8/10 Bra

Duncan

Okay Stay
We were not informed that you have to request room cleaning daily. We booked the King suite and we really liked the room size. It would be great for long stays. Breakfast was good. Staff were friendly.
Bodde här 2 nätter i februari 2024
Svar från GM 4 apr. 2024
Thank so much for your feedback. Most guest are used to the nightly hotel where room cleaning are done daily. At extended stay they are not. We all have set times for room cleanings unless requested differently by the guest.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was just an overall great place to stay. It was clean, quiet, and very comfortable.
Bodde här 1 natt i februari 2024
Svar från GM 4 apr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us.

4/10 Dåligt

Brenda

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
For the price we paid we should not have mold and rust stains in the shower/tub preventing us from using the tub. Property has definitely gone down hill. Garbage around the entrance and parking lot. So many options especially at this higher price point.
Bodde här 1 natt i januari 2024

6/10 Okej

Cebe

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Overpriced for amenities and service
Location is good. The hotel itself is in fairly good condition. A few thoughts. We had a double suite with living area in the center. The concept is great, but the execution not as much. The bathroom was not clean in our room. Outside temperatures when we were there were frigid and the automatic doors stopped working so guests had to open and close them by hand. The staff were unhelpful, there was no solution on their end, and their contribution was to place a note on the door informing guests that the doors weren't working, that we needed to open them by hand and finished with CLOSE THE DOORS. As they were frozen and covered in frost, without gloves it was difficult and painful to try to slide a stuck door with no handle, open and closed. I found it annoying, but manageable. However, at different times when we were coming and going, guests were leaving and arriving with luggage, small children, handicap issues, elderly, etc. all expected to deal with the circumstance with no assistance from the hotel staff. And it was below freezing weather they were standing in trying to open and close doors with all the babies, luggage, etc. We helped when we went through the doors, but to say the least, we were unimpressed. They do have dishes, etc.in the kitchen area, and it gives the tone of Airbnb in a hotel format, but for the amenities and stay, I found it far overpriced. It felt like an AmericInn with a kitchen area concept,
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Darren, Seattle

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Shawn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice room/suite. Really good selection for breakfast.
Bodde här 1 natt i januari 2024

8/10 Bra

Diana

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
After we had gotten unpacked and settled in, I went into the restroom area, and there was hair everywhere. We asked them to send housekeeping down to clean it and they didn’t have anybody in the evening so we got a vacuum and cleaned it ourselves. There was also urine on the part of the toilet. They offered to move us, but we didn’t want to repack all of our stuff.
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Crystal

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i december 2023

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Once is enough
This hotel needs to update many things. Our towels were very worn, the shower curtain wasn’t long enough and did not stay closed. Stains on the couch and on the comforter. My daughter dropped something and found a large pill capsule on the floor that was not ours. Looks nice on the outside but very worn down in the rooms.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Anna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We've stayed here previously so we returned.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Janice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was great except that the door didn’t lock when closed. Had to lift on the door knob to click it close. Bathroom has rust stains around the tub.
Bodde här 2 nätter i november 2023

8/10 Bra

Jason

Gillade: Personal och service
Room was not vacuumed at check in and a few minor issues but overall a great stay. Spa was broken and pool area tired looking in need of an update. Staff was very nice would stay again
Bodde här 3 nätter i november 2023

8/10 Bra

Felicia

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Staff was excellent, breakfast very good. Pool/hot tub felt like it needed to be remodeled, a bit rough and highly chlorinated. Rooms were overall nice, but could use some updates. Happy with the choice for the price and what we wanted for a hotel room this weekend
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Artem

Bodde här 1 natt i november 2023

4/10 Dåligt

Toni

Reste med sin partner
Gillade inte: Renlighet, personal och service och bekvämligheter
The good things were comfortable bed, spacious room, convenient location. Unfortunately, there were several hairs on the bathroom floor, even after we complained and they cleaned it the next day, there were still hairs. The hot tub didn’t work which we were specifically wanting. I’m not sure if we would have used it anyway considering it didn’t look clean or like it needed painting. The front desk guy was not very friendly. I’m sure he works a lot but being pleasant would be nice.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

vanessa

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place, the frienly team, the room, everything was beyond expectations! It was a wonderful stay! The only bad side was that my stay was no longer!
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Rebecca

Bodde här 1 natt i november 2023

4/10 Dåligt

Kevin

Gillade inte: Renlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay. Very clean, comfortable rooms.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Good
Overall stay was good. Breakfast was nice, room was clean. The pool area is dirty. Needs a clean badly. Stuff all over the pool deck. I think the guy who maybe was the manager could have smiled once. Longer dark hair. I don’t think he smiled once and I passed him several times in the lobby. I never said anything about the personalities while at the hotel and as soon as we walked out my husband looked at me and said “wow. They are all a friendly bunch.” Sarcasm of course. I get it working for people is hard but these guys need to try a little. The breakfast lady was a gem though. Very friendly and kept on top of things.
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Cole

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

8/10 Bra

Bess

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

8/10 Bra

Annie

Bodde här 1 natt i oktober 2023

6/10 Okej

Ray

Bodde här 1 natt i september 2023

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One night while passing through
Bodde här 1 natt i september 2023

10/10 Fantastiskt

claire

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Yared

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
It was good
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Oghenebrorhie

Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel in North Dakota.
Fromt desk officers jessica and abigail made the stay 100%. They were professional and supportive througout out stay. Went overboard to resolve all enquiries and concerns. I really hope the organization would deem it necesary to consider both ladies for managerial positions in the bear future. This hotel experience is indeed 5*
Bodde här 5 nätter i augusti 2023

10/10 Fantastiskt

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No ice maker
Bodde här 1 natt i augusti 2023

8/10 Bra

Janet, Chandler

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is good! Breakfast was good - lots of choices and nice and clean!
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Sherri

Bodde här 1 natt i augusti 2023

6/10 Okej

Allen

Gillade: Renlighet
We've had better
The people who operate this Residence Inn are truly very nice people. I'm not sure how well they listen. On Wednesday when we arrived, we were fairly specific that we didn't need the room serviced until Friday with the exception of fresh towels and wash cloths. Seems simple enough. Thursday, no new towels and wash cloths. Had to pursue management to get some. On Friday, despite having talked to three people total to previously confirm, no one showed up to service the room. Had to go to management AGAIN to work it out and then barely got it done in the late afternoon. We stay in Residence Inns because we need to do our own cooking whenever possible (dietary restrictions) so when the kitchen wasn't stocked with the materials we've become used to at Residence Inns, it required yet another conversation with management to get what they knew we should have and I needed to follow a manger around to find the things. We were disappointed because usually Residence Inns can be counted on and this one simply fell short. Probably won't return.
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Erin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was smooth, and the staff was friendly and efficient. The room, and pool area were clean and well maintained, and the breakfast was excellent as far as continental breakfasts go. Would recommend and will be staying again in the future.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Rafiq, Winnipeg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very modern and clean property, loved staying there and will continue to choose it is now our preferred place of residence in Fargo.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet place, convenient parking.
Bodde här 1 natt i augusti 2023

6/10 Okej

Michael

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Carpet was super worn-almost bare in some areas. Funky smell in the unit.
Bodde här 8 nätter i juli 2023

2/10 Väldigt dåligt

John

Bodde här 3 nätter i juli 2023

8/10 Bra

Lisa

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Comfortable rooms.
Bodde här 5 nätter i juli 2023