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Recensioner av Daniele Hotel

3 out of 5
Daniele Hotel
Hale Road, Lower Hale, Farnham, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 38 av 84 recensioner" "
8 - Bra i betyg. 31 av 84 recensioner" "
6 - Okej i betyg. 10 av 84 recensioner" "
4 - Dåligt i betyg. 3 av 84 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 84 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

9,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

Roger

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2020

10/10 Fantastiskt

Jamie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a very good relaxing stay at this quaint restaurant/guest house. Nice comfy room with homely touches, well equipped, good bed, very clean. Everyone very friendly, felt right at home. Top notch breakfast! Would not hesitate to book here again. Total credit to the hosts!
Bodde här 1 natt i februari 2020
Svar från Annie 29 feb. 2020
Many thanks for leaving us this kind feedback, it means a lot to us to know we have happy guests! We are delighted that you had a good weekend stay with us. Thanks again.

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a find. We had a fabulous stay this place is just charming and full of character. The rustic restaurant is exceptional and the guest rooms are comfortable And spotless with everything we needed. Easy parking and great location as we had a wedding nearby. The staff were all brilliant and made us feel so welcome. Would recommend.
Bodde här 1 natt i februari 2020
Svar från Annie 29 feb. 2020
Thank you, Helen for taking the time to leave this feedback, we really appreciate it! We are so pleased that you had a comfortable and enjoyable stay. Thank you for booking with us and hopefully we will see you again.

2/10 Väldigt dåligt

Richard

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bed shoved in the corner, crawl past the eves!
Unfortunately we weren’t happy with our stay. The room is in the waves which meant you had to completely crouch down and over the end of the bed to shuffle past a beam and the sloping wall to crawl into one side of the bed. The reason you had to crawl into bed apart from the eaves was due to the bed being pushed into the corner of the room due to the room being so small. Small rooms are fine but having a bed in a corner isn’t acceptable and this should have been explained in the description. If you’re tall, have any form of ailments or you’re a larger person this room is not fit for purpose. Also if you get up through the night for the toilet you’d injure yourself on the beam and have to wake the other person up. We went out for dinner and on arrival back to the room it was noticeably cold so we checked the radiator and it was off and there was no dial to control it. It was only 11pm so one would expect heating. There is no soundproofing between rooms and it’s simply a thin stud wall so you can hear everything. The finish to this building is also not desirable, it has unfinished plastering effect and rough wood for skirting and door frames. Door frames have big gaps half filled with filler (not finished basically). The bathroom had a leaking tap and mismatched taps. The internet is terrible and we both couldn’t use our devices at the same time! It’s not somewhere I’d stay again for the price you have to pay. No one was on reception to explain this on departure.
Bodde här 1 natt i februari 2020
Svar från Hotel team 27 feb. 2020
We are so disappointed to read your review. Our building is a Victorian farmhouse, the upstairs rooms have a sloping wall and a couple are more compact than others, which is unfortunately not something we can change, but we are sorry this was not suited to you. We would would have happily offered you another room if we had we known. We have checked the WiFi and radiator valve (on the right) both of which are running smoothly so we are unsure what happened there. We wish we had had the opportunity rectify these issues for you at the time. We do appreciate your feedback as we work hard to ensure the comfort of our guests, our apologies once again that you did not enjoy the stay.

10/10 Fantastiskt

Shelton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were comfortable and spotless with everything we needed. 10/10 breakfast! Hosts really friendly and couldn’t do enough for us. Top stay would recommend.
Bodde här 1 natt i december 2019
Svar från Hotel team 10 dec. 2019
Thank you for your kind feedback! We are delighted that you enjoyed your stay. Thanks so much.

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Bekvämligheter
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Room was not clean or beds made and no tea milk etc replaced during the stay
Bodde här 2 nätter i december 2019
Svar från Hotel team 7 dec. 2019
We were shocked and so disappointed to see your review as we have never had feedback like this, and have investigated to ensure this was an isolated incident. Thank you for your comments, our sincere apologies. Kind regards

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous! We were in Farnham for a family wedding and this was just the perfect spot to stay. Warm and welcoming, peaceful and very friendly owners. Rooms well equipped and comfortable. We ate in the restaurant too the food was outstanding, authentic Sicilian in a rustic setting. Would highly recommend.
Bodde här 1 natt i november 2019
Svar från Annie & Giorgio 3 dec. 2019
Thank you so much for your kind review, we are so pleased you enjoyed your stay at Daniele Sicilian and hope to see you again!

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely little hotel tucked away from the main road in a converted barn type building.
Bodde här 1 natt i november 2019
Svar från Hotel team 3 dec. 2019
Thank you for staying with us and for taking the time to leave this feedback :)

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Quirky avoid on a Saturday as evening events will disturb your sleep 😴
Bodde här 1 natt i november 2019
Svar från Hotel team 3 dec. 2019
We are very sorry to hear that you were disturbed. Occasionally on a Saturday there are tables who stay a little later than usual but this should not affect the guest rooms, so our apologies if you heard any noise from the restaurant or other hotel guests. kind regards

6/10 Okej

Mary

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Small room. Excellent food
Bodde här 1 natt i oktober 2019
Svar från Hotel team 20 nov. 2019
Thank you for staying with us.

10/10 Fantastiskt

Jean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, quiet and safe with free parking. Staff were lovely and so helpful. Rooms really cosy and spotless. Excellent breakfast. A real home from home.
Bodde här 1 natt i oktober 2019
Svar från Hotel Team 20 nov. 2019
Thank you so much for taking the time to leave this kind feedback. We are delighted that you enjoyed staying with us!

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Such helpful staff and an excellent restaurant. Beds a little uncomfortable but perfect bnb for a weekend getaway.
Bodde här 1 natt i oktober 2019
Svar från Annie & Giorgio 15 okt. 2019
Thanks so much for taking the time to leave feedback, we are a small family business so it really goes a long way. We are delighted you enjoyed your stay. Thanks again!

8/10 Bra

Paul

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från Hotel team 15 okt. 2019
Thank you for staying with us :)

8/10 Bra

Andy, London

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great cosy place to stay! Has all the amenities that you require!
Bodde här 1 natt i september 2019
Svar från Hotel team 15 okt. 2019
Thanks so much for taking the time to leave this review we really appreciate it!

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasant hotel with very popular Italian restaurant. We will habe lunch here. Good area away from the main road. Very quiet nce evrybody has gone home
Bodde här 1 natt i september 2019
Svar från Hotel team 15 okt. 2019
Thank you very much for your feedback, and for staying with us :)

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food was amazing. Staff were very accommodating. Lovely relaxing stay
Bodde här 1 natt i september 2019
Svar från Hotel team 20 sep. 2019
Thank you so much for your kind review we truly appreciate it. We are delighted you enjoyed your stay. Best wishes

8/10 Bra

Simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay Room was clean and comfy with added extras tea coffee biscuits shower gel toothpaste shampoo,great little touches which we weren't expecting the restaurant was busy and the food looked great although we didn't eat Had breakfast which was lovely hot and cold selection would highly recommend this hotel
Bodde här 1 natt i augusti 2019
Svar från Hotel team 20 sep. 2019
Thank you for taking the time to leave this review. We are so pleased you enjoyed your stay. Thanks again!

10/10 Fantastiskt

hannah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing breakfast!!
Although the initial greeting and check-in was a little unusual, the rooms (nos 7 & 9) were very clean and comfortable, tea/coffee and biscuits in the room were great and breakfast was amazing!! Would stay there again if in the area.
Bodde här 1 natt i augusti 2019
Svar från Hotel team 20 sep. 2019
Thank you so much Hannah for leaving this kind review we really appreciate you taking the time. Delighted that you enjoyed your stay. Thanks again!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från Hotel team 21 sep. 2019
Thank you for staying with us :)

6/10 Okej

David

Affärsresenär
Gillade: Personal och service
Bodde här 1 natt i augusti 2019
Svar från Hotel team 4 okt. 2019
Thank you for your staying with us

10/10 Fantastiskt

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a hidden gem. Excellent value for money, our room was compact but very well equipped plus generous toiletries and refreshments. Amazing good and friendly owners, being family run the place was full of character and heart. Recommend!
Bodde här 1 natt i augusti 2019
Svar från Hotel team 15 aug. 2019
Thank you very much for your lovely feedback we are delighted you enjoyed your stay. Many thanks!

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 1 natt i augusti 2019
Svar från Hotel team 13 aug. 2019
Thank you for staying with us :)

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s essentially a restaurant with rooms. But that’s not to say that the rooms or bad or inadequate. They were great, well equipped with friendly staff. It could do with better signage from the roundabout though. Otherwise absolutely no complains.
Bodde här 1 natt i augusti 2019
Svar från Hotel team 12 aug. 2019
We really appreciate you taking the time to leave this review. As a small family business we rely on guest recommendations so thank you! Kind regards

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Great place however we got given a room that was a furnace with a little fan that didn't actually do anything. So don't take room 11 unless you want to be really hot.
Bodde här 1 natt i augusti 2019
Svar från Hotel team 6 aug. 2019
It’s true we had a hard task to keep cool during the heatwave especially when faced with record temperatures. We are however really pleased to hear that you thought we have a great place, it’s just disappointing this was not reflected in your score. Thank you for taking the time to leave feedback.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a restaurant with rooms. My room was nicely decorated with a small en suite. I was made to feel welcome as a woman travelling alone. I dined al fresco at the restaurant in the evening in summer which was lovely.
Bodde här 1 natt i juli 2019
Svar från Annie 25 juli 2019
Thank you very much for your kind review. It is paramount to us that our guests feel welcome and comfortable, so we are just delighted to hear your feedback :) Thank you for staying with us

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2019
Svar från Hotel team 22 juli 2019
Thank you!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an excellent stay here. Staff were friendly and very helpful!
Bodde här 1 natt i juli 2019
Svar från Hotel team 19 juli 2019
Thanks so much for your kind feedback! As a small business we rely on guest recommendations so thanks again we’re really pleased you enjoyed your stay.

8/10 Bra

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Secluded location walking distance from Farnham park and town. Really good Italian restaurant on site. Room 1 comfortable and generally ok but small.
Bodde här 1 natt i juni 2019
Svar från Hotel team 19 juli 2019
Thank you for taking the time to leave feedback :)

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a simple 2 star place, great though. I can recommend it.
Bodde här 1 natt i juni 2019
Svar från Hotel team 19 juli 2019
Many thanks for taking the time to leave feedback :)

8/10 Bra

John

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
daniele hotel farnham
comfortable room unusual not to have the reception manned
Bodde här 4 nätter i juni 2019
Svar från Hotel team 19 juli 2019
Thank you for choosing to stay at Daniele Sicilian Restaurant and Hotel :)

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 1 natt i juni 2019
Svar från Hotel team 19 juli 2019
Many thanks!

10/10 Fantastiskt

Ewan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would certainly stay again
Flew down for a family get together, great place with lovely staff, enjoyed having drinks while sitting outside in the evening,
Bodde här 1 natt i juni 2019
Svar från Annie 6 juni 2019
Thank you so much for taking the time to leave this kind review! We are a small family business so rely on these recommendations from our guests. Delighted you enjoyed your stay. Thanks again!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2019
Svar från Hotel team 2 juni 2019
Thank you!

10/10 Fantastiskt

Julie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Charming owners, very comfortable room, restaurant excellent. Superb value for money. Would highly recommend.
Bodde här 1 natt i maj 2019
Svar från Hotel team 31 maj 2019
Thank you very much! As a small business we rely on customer recommendations so we really appreciate you taking the time to leave this review. Thanks again

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very friendly staff , it was a pity the restaurant was closed on the Sunday I like this hotel and would recommend it
Bodde här 2 nätter i maj 2019
Svar från Hotel team 29 maj 2019
Thank you for taking the time to leave some feedback! Hopefully you can return to try the restaurant one day :)

8/10 Bra

amanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
lovely owners and fab breakfast
lovely owners and fab breakfast
Bodde här 1 natt i maj 2019
Svar från Giorgio 18 maj 2019
Thank you so much Amanda for the feedback! We hope to see you again.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
just what we needed for overnight stay,bed a little uncomfortable we both kept sinking into middle of mattress!!!! seemed to have sage in the middle!!also had to shut window owing to noise from kitchen fan !!food staff restaurant excellent!!
Bodde här 1 natt i april 2019
Svar från Hotel team 7 maj 2019
Thank you for your feedback.

10/10 Fantastiskt

Lou

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great quiet location and parking, warm welcome, cosy comfortable room and food excellent. Lovely atmosphere felt at home. We have family nearby and will definitely be back!
Bodde här 1 natt i maj 2019
Svar från Hotel team 6 maj 2019
Thank you so much for the kind feedback, we are delighted you enjoyed your stay. We look forward to welcoming you again!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2019
Svar från Hotel team 3 maj 2019
Thank you for taking the time to leave this feedback! We really appreciate it :)

8/10 Bra

Claire

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från Hotel team 8 apr. 2019
Many thanks!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely little place to stay for a night. Enjoyed a fabulous meal in the restaurant.
Bodde här 1 natt i april 2019
Svar från Hotel team 8 apr. 2019
Thank you so much for your kind review. We are delighted you enjoyed you stay with us

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i mars 2019
Svar från Hotel team 31 mars 2019
Thank you!

6/10 Okej

Altan

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Requires inprovements.
Beds not comfortable. Exhaust Fan from the kitchen very noisy, nobody there for breakfast at 7am? Dinner very expensive.
Bodde här 2 nätter i mars 2019
Svar från Hotel team 31 mars 2019
We want all our guests to have a pleasant stay and we are a small family run hotel so want you to feel at home, so please accept our apologies. Your late check in and snacks on arrival were free of charge and we swapped your room straight away after the memory foam mattress was not suited to you. Breakfast is on request and you did not pre-book this, otherwise this would have of course been provided. We hope you will return so that we can provide a better experience next time.

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Annie and Giorgio 25 mars 2019
Thank you very much for taking the time to leave feedback it means a lot to us! Kind regards

8/10 Bra

Verifierad resenär

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff, nice location with good parking. If the restaurant had been open on a monday we would have eaten there as it was highly recommended. The only down point or our visit was the noise from the room above us (we were in Room 1). There was one very loud voice in the evening and in the morning, talking continuously. We're not sure if it was the owners or another guest. We had a dog with us and it was great to be provided a sheet to cover the bed in case he jumped up, and easy access to the side door to take him out for walks.
Bodde här 1 natt i mars 2019
Svar från Annie 13 mars 2019
Thank you so much for taking the time to leave feedback. We really appreciate this from guests while we are still establishing the hotel. I’m terribly sorry you experienced some noise from another room, we do not live onsite so unfortunately this was another guest. Anyway we are really pleased you were happy with the stay overall and it was a pleasure to meet you and your lovely puppy. Best wishes

8/10 Bra

Alan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice little place , well placed, they could not do enough for me , great breakfast , worth another visit if in the area !!
Bodde här 1 natt i februari 2019
Svar från Giorgio 26 mars 2019
Thank you so much for your kind feedback it’s very much appreciated!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2019
Svar från Hotel team 8 apr. 2019
Many thanks!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2019
Svar från Hotel team 8 apr. 2019
Many thanks!

8/10 Bra

Cris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Business trip
One night stay on business. Hotel is close to Aldershot. Room was nicely laid out and the bed comfortable. The adjoining restaurant served great food. I would stay here again if in the area
Bodde här 1 natt i januari 2019
Svar från Giorgio 25 jan. 2019
Thank you for taking the time to leave this kind review, we really appreciate it! We are delighted you enjoyed your stay. Warm regards Hotel team

10/10 Fantastiskt

Andy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Home from home - will not hesitate to book this hotel again in the future
Bodde här 2 nätter i december 2018
Svar från Hotel team 25 jan. 2019
Thank you so much for your kind feedback, we are so pleased you felt at home. We hope to see you again sometime! Best wishes