Hotell nära Fashion Outlets of Niagara Falls

“Like other 1-star reviews that I only read after the fact, they were very shady about sharing their check-in policy. I got NO messages as they claim they send to other reviewers about this policy, and when I reviewed my confirmation, the policy is on tiny print amongst all the other tiny print AT THE BOTTOM of the tiny print. I am LIVID. I drove 6.5 hours with my son only to arrive at 12:30 to a closed office with no answer by bell or phone. I had to find another hotel to check into. They should...

“Excellent job”

“The motel was nice especially the breakfast, it was really delicious. Although there were some problems with the air conditions sound everything else went perfect.”

“Upon arrival, the girl at the desk was pleasant and helpful. We arrived early, but we're told our room was ready, so we checked in and headed to our room. It wasn't ready. It was still being cleaned. After waiting about 10-15 minutes, it was "ready" for us to enter. I say "ready", because it wasn't actually clean. Both mattresses had some gnarly stains on them, there was random dust and loose hairs in the bathroom, and there was even something on the ceiling. All this, despite the fact that the...

“Ett bra hotell med trevlig personal. Frukosten var bra men lite trångt, fanns inte sittplats till alla. Vi var nöjda med vår vistelse ”

“very satisfied”

“Perfect location easy excess to the falls”

“En mycket begränsad frukost ingick i rumspriset. Personal som inte var tillmötesgående. Smutsigt vid "tagställen" på dörrarna. Tapeter som lossnat här och var.”

“Det var bra att bo där”

“Parking was free & ample. Breakfast was good and hot. Staff at check in & out was friendly. We would stay again.”

“Everything was great.”

“Mycket slitet och smutsigt men rena sängkläder och handdukar och okej komfort i sängen. ”

“Good stay”

“The room was clean, beds were comfortable. The owner/manager was excellent. She was very helpful. She brought extra coffee to our room. Came to the room for our checkout and to give our deposit back.”

“The motel did not meet the description that was online. There was no remote in the room and there no washcloths or towels for the bathroom.”

“Staff is great Cleaning could be a little better”

“disappointed with our stay, we were supposed to stay from the night of the 2nd to the 5th but we had left on July 3rd because there were too many issues with our room that we stayed in. Holes in the wall, moldy shower curtain, paid for a non smoke room and the room smelled full of smoke. The woman told me she was “allergic to smoke” and went into our room without letting us know prior to tell us that the room didn’t smell like smoke… made no sense. The toilet paper that was left in our room was...