“My experience fell well below what I would expect from a five-star hotel.
On arrival, my room had clearly not been properly cleaned or prepared: used hand towels, hygiene issues in the bathroom, and visible dirt around the nightstand and living room. I subsequently became aware of other guests reporting similar cleanliness issues, both on social media and directly to me by hotel staff. The room was also dated and needed renovation, with peeling wall tapestry, brown stains and worn upholstered...
“My experience fell well below what I would expect from a five-star hotel.
On arrival, my room had clearly not been properly cleaned or prepared: used hand towels, hygiene issues in the bathroom, and visible dirt around the nightstand and living room. I subsequently became aware of other guests reporting similar cleanliness issues, both on social media and directly to me by hotel staff. The room was also dated and needed renovation, with peeling wall tapestry, brown stains and worn upholstered...
Georgia