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Recensioner av Appart'City Collection Genève Aéroport – Ferney Voltaire

4 out of 5
Appart'City Collection Genève Aéroport – Ferney Voltaire
11 Avenue Des Sablonnières, Ferney-Voltaire, Ain

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 88 av 141 recensioner" "
8 - Bra i betyg. 37 av 141 recensioner" "
6 - Okej i betyg. 6 av 141 recensioner" "
4 - Dåligt i betyg. 2 av 141 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 141 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Josefine

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Bra frukost. Dåligt att restaurangen är stängd på helger och baren är också begränsad
Bodde här 2 nätter i november 2023
Svar från Appart'City Collection Genève Aéroport GM 23 dec. 2023
Dear JosefineDear Josefine We thank you for taking the time to give us your comments regarding your stay in our Appart'City Collection Genève Aéroport Ferney Voltaire hotel.Your satisfaction is our best reward, we do everything we can every day to ensure you receive the best service.We have taken note of your remark concerning the closure of the restaurant on the Weekend, unfortunately our sector of activity is facing a labor shortage which does not allow us to extend our opening hours in order to guarantee our employees their weekly rest days. However, we are able to offer snacking solutions during restaurant closing hours in order to best meet your expectations.Looking forward to welcoming you again soon

4/10 Dåligt

Tore

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Restaurant was closed despite advertised open
Prior to visit we got several emails about the fantastic restaurant at the Hotel, and the last came the same day as arrival. However, when we asked at the reception we got the answer that the restaurant was CLOSED for the weekend (even though the chef was present and tables were set). This ruined our stay as we were traveling with disabled granny and had planned our trip for eating at the hotel. We could not find an open restaurant within driving distance. At the morning breakfast my wife asked for gluten free items and was directed towards multigrain bread that would have made her seriously ill.
Bodde här 1 natt i juni 2022

8/10 Bra

Sethunya

Gillade: Renlighet och bekvämligheter
The cleaning was not done properly, they will sometimes change linen only and leave the bathroom and toilet as well as the floor dirty
Bodde här 8 nätter i april 2024

10/10 Fantastiskt

Raymond

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property highly recommended
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Fabio Emanuele

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
recently refurbished, clean, well located near Geneva and the airport, great staff ...
Bodde här 5 nätter i mars 2024

8/10 Bra

Karim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Douglas

Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Spencer

Reste i grupp, Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved this hotel. Amazing interior, quiet and intimate bar with friendly French staff! Amazing night crew/team. Lucas(bartender) and the night manager Atiq! Lovely rooms with comfy beds and great food and drinks! I will Definitely will come back!!!

4/10 Dåligt

Jessica

Gillade: Personal och service
I booked this hotel purely for the reason that it was a 6 minute drive from the airport and I had a 12 hour layover. I didn’t expect it to cost me 35CHF in each direction to get to and from the airport. There is mention of a bus but when you have to be at the airport at 5am, it’s not something you want to deal with. Ubers don’t come here so at the mercy of the taxis- I’m used to nyc prices but $35 for a 6 minute drive! Should have spent a bit more and stayed but lake Geneva. The lady at reception couldn’t have been nicer, helpful, very kind. My room unfortunately faced the road/airport so could hear places taking off. There was a hair in my bed and the plug in the bath tub was permanently down. Nothing like some cold bath water to stand in for your morning shower. I am sure had I complained she would have moved me but as I was there so short a time I didn’t want to bother.
Svar från JB GM 1 mars 2024
Dear Jessica We thank you for taking the time to give us your comments regarding your stay in our Appart'City Collection Genève Aéroport Ferney Voltaire hotel.We are very sorry for the facts reported, however we are not responsible for the pricing of taxi journeys to or from the airport. Border complexity creates constraints in customer care due to different regulations between the two countries.Regretting not having been able to satisfy you

2/10 Väldigt dåligt

Anthony, Old Trafford

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
After a pleasant arrival and first nights sleep, prior to leaving the hotel i discussed at lrnght with the Manager Claudia from Sardinia. I explained that my travel arrangements had changed and i was heading to the United Nations offices, that i required a further nights stay. I was required to make a small transaction to confirm the reservation. Everything was fine approximately 6 hours later, on my return, i was informed that no rooms were available. I was shocked and explained that my luggage was still in my bedroom and that i had paid a deposit with Claudia iearlier in the morning. The man, eho previously explained that he had served in the American military didnt care and was ibnoxoius, rude and very unpleasant. After 1 hour of me trying to arrange alternative arrangements, the evening msnager called the police. I explained that i wanted to film events because it was extreme and i didn't want any grey areas with him lying to the police. The duty manager refused permission. Perhaps 15 minutes later the police arrived and i briefly explained the predicament. The police officer was polite and professional. After approximately 5 minutes the two police officers left the hotel reception and came outside where i was stood. I was shouted at and explocity told to move from the hotel. I explained that my luggage was in the bedroom and i hadn't done anything the officer shouted again, i had to leave. It was now approximately 01.30 and i had not wifi connection became of severe
Bodde här 1 natt i december 2023
Svar från JB GM 1 mars 2024
Dear AnthonyWe thank you for taking the time to give us your comments regarding your stay in our Appart'City Collection Genève Aéroport Ferney Voltaire hotel.We are completely sorry for the facts reported. However, it is surprising to have comments in February 2024 for a stay having taken place in December 2023... We will investigate to clarify and understand the ins and outs of your comments. Police intervention is always the last alternative we use and never without a valid reasonRegretting not having been able to satisfy you

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Entière satisfaction
On y reviendra volontiers.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

mounir

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super
Bodde här 2 nätter i januari 2024

8/10 Bra

Babacar

Affärsresenär
Bodde här 14 nätter i januari 2024

8/10 Bra

Ronny

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024

8/10 Bra

Ronny

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Hooman

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pretty awesome if you have a car.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Brian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Gregory, New York

Bodde här 1 natt i december 2023

8/10 Bra

Guillermo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location close to Geneve Airoport. Modern hotel with great atmosphere. Nicely decorated. Highly recommended. Only detail to improve: needs conditioner in the shower.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Benjamin

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Vilma Maria

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel close to the airport
This is a lovely hotel. The rooms are spacious and well appointed. It’s all to a very high standard and very clean. It is very close to the airport although is actually in France which I didn’t realise when I booked. However it’s well served by the bus service and you’re in the centre of Geneva in 30 minutes.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Rebeca Adaya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es un hotel con muy buenas instalaciones, comoda, amplias, limpias y de facil acceso. El personal en realidad es muy amable pero sobre todo la persona de recepcion nos atendio de una manera muy agradeble haciendo mucho mas comoda nuestra estancia. Lo recomendamos ampliamente por su cercania al aeropuerto de Ginebra.
Bodde här 1 natt i november 2023
Svar från JB GM 27 dec. 2023
Estimada Rebeca Le agradecemos que se haya tomado el tiempo de compartirnos sus comentarios sobre su estancia en nuestro hotel Appart'City Collection Genève Aéroport Ferney Voltaire. Su satisfacción es nuestra mejor recompensa, hacemos todo lo posible cada día para garantizarle el mejor servicio. Esperamos darle la bienvenida nuevamente pronto.

8/10 Bra

Marcel

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

ZHIYAN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Laurence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super qualité prix!
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Luiza

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Voltaria. Bom custo benefício. Quarto reformado
O Hotel é em uma localização afastada, sem nada perto. Para dormir e sair, excelente. O quarto tinha um tamanho bom, assim como o banheiro. O quarto era todo reformado e moderno. Gostei e achei que o custo benefício e excelente. Poucas vagas grátis para estacionar no hotel, mas conseguimos parar. Creio que em alta temporada pode ser difícil. Voltaria. Cama confortável. Travesseiros padrão Suíça, grandes e “murchos”.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Keammy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay for the value
The quality far exceeds the value of the hotel and services it provided. Most especially 10-15 minutes away from Geneva.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Massimo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Philippe

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Tamara, North Potomac

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient location near GVA. Nicely decorated! The room and bathroom have plenty of space. We had amazing dinner at hotel's restaurant.
Bodde här 1 natt i september 2023

8/10 Bra

Luisa

Gillade: Renlighet och boendets skick och faciliteter
Nice overall
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

8/10 Bra

Cristofher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Jojo, Brampton

Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I’ve stayed here a couple times. The property is clean and the staff are accommodating. Would certainly stay here again.
Bodde här 2 nätter i september 2023

8/10 Bra

PAOLA

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at this hotel 3 different times during this trip. It was our favorite place we stayed during our two weeks in Switzerland. It is actually in France but very convenient to Genève.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is an easy access to the Geneva airport. It is clean, quiet and rooms are comfortable.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, quiet and easy access to bus to Geneva.
Bodde här 2 nätter i september 2023

6/10 Okej

Carine

Gillade: Renlighet och personal och service
Pas mal...expliquez bien aux gens les tarifs surtout s'ils doivent payer eux même les petits déjeuners. Soyez plus explicites
Bodde här 5 nätter i september 2023

10/10 Fantastiskt

simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Mauri

Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Abdallah

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
The room was updated. No problem there. The real problem is the cleanliness and the service. The AC was very noisy to the point where I couldn't sleep. I told the front desk in the morning and I guess they did something to reduce the noise but now it is not cool enough. The real problem is with the room service. They didn't clean the floor or pick up and replace the coffee cups or replenish coffee pods. The last night (we stayed 6 nights) we came to the room and the beds weren't even made. I want to mention the reason I picked this hotel is the price in comparison with hotels in Geneva. That is where we spent our time and came to the hotel to sleep only. I'll be travelling often to Geneva in the next 3 years and this hotel is off my list. I guess you get what you pay for.
Bodde här 6 nätter i september 2023
Svar från Appart'City Collection Team 20 sep. 2023
Dear AbdallahThank you for taking the time to send us your comments about your stay at our Appart'City Collection Genève Aéroport Ferney Voltaire hotel.We are very sorry that we did not live up to your expectations during your stay. We do our utmost every day to provide you with the best possible service.There has obviously been a misunderstanding about the frequency of room cleaning. For stays of more than 5 nights, the rooms are cleaned weekly; for shorter stays, they are cleaned daily, which also explains the reduction in our rates according to the length of stay. Regretting that we were unable to satisfy you

10/10 Fantastiskt

pascale

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

8/10 Bra

gowribala

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location for public transportation.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Dani

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Mélanie

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Carrie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed one night at this hotel and it was really nice. The interior feels completely renovated and new and it was clean. The staff was friendly. The bed and pillows were comfortable and the shower felt new and clean.
Bodde här 1 natt i augusti 2023