Hotell i Filas de Mariche

“When I arrived, they couldn't find my Hotels.com booking. I showed my reservation number, but no. I was asked to wait in a sofa, but after 30 minutes I gave up and asked again. Once again, they couldn't find it, so they took pictures of my reservation and on my paid receipt (on my phone) and then finally I got a room. ”

“Great place”

“No breakfast included is too expensive ”

“Clean room, early check in, comfy pillows”

“Great”

“No one could English of the four in the reception. The remote to the TV was collected at the rexeption. My didn't work so I had to go back. No working Wifi althouh it's a sign in the reception. You don't get the breakfast ticket when you check in, you have to get it in the morning. Elevator was broken so we had to use service elevator. Room was okey, but I don't recomend the hotel.”

“Viaje con un.acompañante y tuvimos una cancelación arbitraria de una de las reservas, este tipo de situación es entendible pero la actitud del recepcionista Victor fue nefasta, no recibimos ningún tipo de ayuda, ni disculpa, ni nada sencillamente el Hotel cancelo la reserva y eso fue todo. Sin embargo únicamente recibimos ayuda por parte del botones Miller, creo que el y la comida es lo único a destacar del hotel. No lo recomiendo para próximas estadías!!!”

“The staff was really attentive and helpful. The overall experience was really good. Excellent location, the beds were comfortable and the room very clean. Might just need a little upgrade on the furniture. But nevertheless a good hotel and would totally recommend ”

“Excellent customer service. Nice room ”

“This is a first class facility with English speaking(a rarity in Venezuela) well trained staff. Everything is impeccable. ”