Hotell i Fincastle

“The room was very small, out dated, and overall dirty. Nothing seemed sanitary. The shower floor was heavily stained and had a spider cricket hoping around, the towels were very worn and dingy, the full bed was not comfortable (old mattress), the room was a non smoking room but reeked of smoke. Defiantly seemed to be the result of amateur cleaning. It was so bad that I only stayed one of the two nights that I reserved. Online pictures are very misleading.”

“This hotel is old. It doesn't look bad from the outside, but the inside needs a lot of work. There's black mold inside the shower, and we had a handful of ants. The breakfast was just waffles, cereal, yogurt, and bagels. This was a quick trip, and we didn't want to pay an arm and a leg for a hotel in Lynchburg for graduation, so I acknowledge this was a choice, but I would not stay here again, regardless of the cost. One of the ladies (older one) at the front desk was extremely nice. Location is...

“ok”

“The hotel staff were helpful and friendly.”

“We had a very quick overnight stay, and did arrive fairly late. Even though we had contacted the hotel that we were coming, we still had to wait a good 10 minutes for any staff member to check us in. The hotel rooms were dated but clean. The location is BEAUTIFUL. Overall it worked fine for what my family needed for the evening..”

“Wonderful breakfast, friendly owners, beautiful property and surrounding area”

“A grand old mansion, beautifully appointed. Wonderful hospitality. Incredible breakfast. Sitting on the porch in a quiet breeze was restorative.”

“Very friendly check in, room clean, gentleman at breakfast was very helpful and kind and wanted to make sure everything was perfect.”

“Very outdated- I wore flip flops in the shower! They did not have a coffee maker in the room, no ice either.”

“Breakfast was really limited”

“Breakfast was good. Staff was very helpful. Two story motel without an elevator. ”

“Yes”

“If you like outdated rooms, stiff mattresses, road noise and roaches then this place is for you!”

“The customer service was horrible We had some issues with the toilet no one came to help us ,issues with the tv and they never send maintenance ,they didn’t even had eggs for the breakfast,”

“Large room. The breakfast left much to be desired. Room had a bit of an odor and was somewhat dark.”

“The hotel is superbly placed in downtown Roanoke. Smack bang in the heart of town and with all the amenities you'll ever need. ”

“Pleasant experience. Staff very helpful. Our room was spacious, comfortable, clean & shower head was tall enough. breakfast was what is expected. A better IHG experience than many other IHG facilities.”