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“Our stay at TOU was truly relaxing, the hotel condition was excellent, everywhere was neat and clean. The staff was friendly and very helpful, they shared great recommendations of ‘must see attractions’ delivering unique and memorable experience of Kusatsu Onsen. We had the half board, stayed 2 nights there, the dining experience was amazing, great food, well-decorated dishes and polite staff. Our highly recommended stay at Kusatsu.”

“Nos encantó , si el plan hubiera sido únicamente quedarse en el onsen sería perfecto pero salimos a explorar los diferentes lugares al rededor ”

“My room was very well maintained. I loved the included open air bath next to the shower. The staff were all very kind and accommodated my questions well. ”

“温泉は非常に良かった”

“湯畑から近くて最高でした！ ただお部屋は少し洗面台やトイレは汚いかも、ご飯はすごく美味しくて総合的には満足です！”

“Dining Limited, food could be hot and more variety”

“This was a gem for our ski trip. Before checkin the staff was very helpful with transportation suggestions and questions. Because the road to the hotel is not drivable in the winter you call the hotel from the parking/bus area and they come and pick you up via snowmobile, this in itself was a fun experience for my son. The room was quite, clean, and had the right amenities. The food was Japanese but very good and staff ensures dietary restrictions are met. ”

“Wonderful stay. People were great! Food excellent. quick van rides to and frome nearby slopes.”

“Excelente hotel, personal y comida, nuestra estancia fue grandiosa, el cuarto muy limpio y con gran espacio. El desayuno y la cena fue buffet, con gran variedad y muy rico. El onsen privado muy agradable. También ofrecen servicio de renta de ski y de snowboard, al igual que la ropa y el equipo que necesites. Sin duda regresaré. ”

“スキー場へのアクセスは上り坂5分で、近いが大変(>_<) 施設全体は古さは目立つものの、歴史も感じられて充分 温泉は、最高ですね。源泉掛け流しの翡翠色の温泉♨️後からポカポカしてきます。 食事も充分美味しくて、大満足でした。”

“施設はだいぶ古いですが、清潔で、清掃は行き届いている感じです。スタッフの対応は大変素晴らしくとても居心地は良いです。周りは山なので自然を満喫したい人には最高だと思います。是非また伺いたいと思います。”

“This hotel is a traditional Japanese property and such the rooms and the food served in their restaurants are all keeping with the Japanese culture and traditions. There is an onsen, hot spring pools, on site to soak in. They have a great and friendly staff who were very helpful in many ways. The property is close to world class ski resorts and there are convenient transportation options to get around the area. I would recommend this hotel to those who love the outdoors and would appreciate an...

“Staff were the best in hospitality I have ever met! Food choices and drinks amazing. 3 minute walk to lift and can ski from there most of the resorts! Great location and place to stay! Easy to get by bus and train from Tokyo no car necessary.”

“スキー場ヘの利便性は抜群です。またレンタルもできるのでとても良かったです。部屋の古さや清潔さは少し欠けていて残念です。食事は料金を考えると十分です。”

“Immaculate rooms and the staff was very helpful and accommodating for English speakers. Relaxing hot baths, incredible food in an unfussy setting”