Many thanks for your great review. Overall we're glad you had a great stay at Sugareef West Coat and we hope to see you again sometime soon.

Thank you for your feedback it was a pleasure having you reside with us. We would like to take this opportunity to thank you for choosing SUgareef West Coast.

Thanks, Stine for this fantastic review was a great pleasure having you with us. So glad to see that you enjoyed your stay at Sugareef West Coast.

Thanks for your feedback and review Anne. Whilst we take all reviews very seriously we would like to take this opportunity to clarify a few issues above. The apartment you booked in had no balcony and was never mentioned but indicated a terrace. We dive all our client the rooms as defined in their booking and in your situation we were unable to give you the adjourning apartment as it wasn’t free and was occupied during your stay and clients had booked that apartment, otherwise we would have been more than happy to have given you an option to move. we had provided you with another bigger apartment as you wanted more space but you chose not to pay a small difference for this whilst your husband was more than happy to do so. As for the cleaning this is the first time this has been mention as you never told us or the cleaning maid of this at any point, you even ask the maid not to do the daily cleaning at times as everything was ok. As for the rooftop due to clients leaving the umbrellas open at night the wind had broken the umbrellas but this has now been changed again with new loungers so apologies for this. In all the apartments with the rooftop is around 100m2 in surface area. We would like to thank you for your stay with us.

Je vous remercie Marie Laurence pour votre sejour chez nous. Je suis tres satisafais de voir que vous avez passer une tres bonne sejour chez nous. A bientot

Merci pour votre bonne commentaire nous somme satisfait que vous avait passé une bonne séjour chez nous.

We would like to thank you for your great review and feedback were very pleased that overall you had a great experienced at Sugareef West Coast. We always ensure we do our best for all of our guest and provide the best service possible to ensure we provide our guest a great experience. We hope to see you again sometime soon and once again take this opportunity to thank you for having chosen Sugareef West Coast as your vocational residence.

Thank you for your feedback. It was a pleasure having you reside with us and happy that your enjoyed the penthouse. Please note that it is also mention that the aircondition is only provided in the room and you have a fan to use in the lounge. Also same for the stairs it's never stated that we have a lift on site.

Thanks for your great review it was great having you reside with us. We look forward to seeing you again soon.

Thanks Fernando for your review. Whilst we appreciate all feedback from customers and always seek to improve upon them if possible. We also take this opportunity to clarify any issues. Firstly we would like to notify you that sadly due to the end of year in Mauritius when you were residing with us we were face with staff shortages which impacted on our standard service as we explained to you and you saw yourself, this isn't making excuses but a mere fact that sadly in Mauritius during this particular festive season everywhere in Mauritius including hotels find it hard to keep up the service due to staff shortages. Nevertheless the apartment you booked was highlighted as being a one bedroom apartment with a couch. The Jacuzzi was cleaned but having left the Jacuzzi open overnight it collected insects as it wasn't covered back when having been used. We thank yo for your stay.

It was a pleasure having you reside with us. We are glad you had a great stay. We hope to see you again sometime soon.Thanks once again.