Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 640 av 1002 recensioner" "
10 - Fantastiskt
640
8 - Bra i betyg. 298 av 1002 recensioner" "
8 - Bra
298
6 - Okej i betyg. 45 av 1002 recensioner" "
6 - Okej
45
4 - Dåligt i betyg. 9 av 1002 recensioner" "
4 - Dåligt
9
2 - Väldigt dåligt i betyg. 10 av 1002 recensioner" "
2 - Väldigt dåligt
10
9,4/10
Renlighet
9,4/10
Personal och service
8,8/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
8,8/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Peter
Affärsresenär
7 dec. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Peter
Bodde här 2 nätter i december 2022
Svar från Roberto 9 dec. 2022
Dear Peter,thank you very much for your wonderful review on your stay with us in Florence!We are pleased to see that you have appreciated our hotel for all the services we have provided.So we look forward to welcoming you soon and in the meantime we send best regards from all our staff
10/10 Fantastiskt
Verifierad resenär
9 aug. 2019
Verifierad resenär
Bodde här 1 natt i augusti 2019
Svar från Front Desk Manager 26 aug. 2019
Dear Guest,
First of all we thank you very much for your beautiful review on your stay with us in Florence!
We are glad to know that you enjoyed your stay at Laurus for all the services we provided during your stay.
So we are looking forward for welcoming you soon again and in the meantime we remain with
best regards from all our staff
8/10 Bra
Ludwig
15 juli 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Läget, läget, läget!
Vi bodde här i 3 nätter på vägen söderut mot Toscana.
Läget var super! Gick en kort sträcka på några hundra meter från tågstationen till hotellet som ligger 100 meter ifrån Santa Maria Del Fiore basilikan och allt sevärt runt omkring.
Hotellet var rent och sängen var skön och även om inredningen generellt är något utdaterad så var det absolut inget att klaga på. Frukost äts på terassen på 6:e våningen där man kan se ner mot Piazzale San Giovanni mellan byggnaderna. Frukosten var bra men i och med att man är utomhus så dyker det upp en del fåglar vilket kan störa upplevelsen, dock kan man självklart sitta inomhus och äta också.
Ludwig
Bodde här 3 nätter i juli 2019
Svar från Den som ansvarar för receptionen 19 juli 2019
Kära Herr Ludwig,
tack för din bra recension av din vistelse hos oss i Florens!
Vi är mycket glada att veta att Hotel Laurus njöt av det superliga läget, lätt att nå från järnvägsstationen och inom gångavstånd från Duomo och alla sevärdheter.
Tack också för att uppskatta renligheten och inredningen av hotellet. Vi noterar dock också hans bedömningar på de daterade hotellen och på uteserveringstjänsten bland de duvor som vi definitivt kommer att rapportera till de som är direkt intresserade.
Vi hoppas dock att vi kan få vår välkommen gäst igen och vänta
Med vänliga hälsningar från all personal
10/10 Fantastiskt
Sven
13 apr. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sven
Bodde här 5 nätter i april 2019
Svar från Front Desk Manager 17 apr. 2019
Dear Sven,
We thank you first for your very nice review on your stay with us in Florence!
We are glad to know that you enjoyed our hotel in all our services provided.
So we are looking forward for welcoming you soon and in the meantime we remain with
best regards from all our staff.
10/10 Fantastiskt
Verifierad resenär
17 jan. 2019
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 4 nätter i januari 2019
Svar från Front Desk Manager 18 jan. 2019
Dear Guest,
We thank you for a such positive review on your stay with us in Florence!
So we are looking forward for welcoming you soon again and in the meantime we remain with
best regards from all of us.
8/10 Bra
Verifierad resenär
14 apr. 2018
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfekt läge.
Läget är perfekt. Hotellets sängar var lite hårda och frukosten kunde ha varit lite bättre.
Verifierad resenär
8/10 Bra
Ronny
14 juli 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A night in Florence
A very pleasant Hotel with a fantastic location in the center of the town. Great breakfast and very nice view from breakfast room.
Ronny
Bodde här 1 natt i juli 2017
10/10 Fantastiskt
LAURA
Reste med familjen
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location of this property is perfect to see all of Florence! The staff was professional and polite! Would stay here again.
LAURA
Bodde här 1 natt i april 2024
2/10 Väldigt dåligt
thomas
28 apr. 2024
thomas
Bodde här 2 nätter i april 2024
Svar från B&B HOTELS Italy 1 maj 2024
Dear Thomas, We work very hard to satisfy our guests. We really do our best to do our job as best as possible and we accept all their feedback, negative and positive, in order to constantly improve. The reviews of our guests are really important, as long as they are real and truthful. We have already contacted the competent authorities and the Expedia team, as you have never stayed in a hotel. For this reason you cannot leave any reviews. Your review is fake and we are really sorry that the system still allows this type of things Best Regards, Simone
10/10 Fantastiskt
Matty
Reste med sin partner
20 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Centrally located to all the main attractions. The staff were friendly and more than accommodating. Breakfast buffet was really nice and fresh. We would definitely stay here again!
Matty
Bodde här 4 nätter i april 2024
Svar från B&B HOTELS Italy 21 apr. 2024
Dear MattyWe are extremely happy to read your positive review on our B&B Hotel Laurus al Duomo!It's fantastic to know that you appreciated our Hotel because it is very welcoming, a stone's throw from the Duomo, with an excellent breakfast, spotless rooms and a kind and helpful staff.We would like to thank you for choosing us and for sharing such a positive evaluation of your recent stay with us. We sincerely hope to have the opportunity to host you again soon.Best regards,B&B HOTEL Italy
10/10 Fantastiskt
Jeffrey
Reste med sin partner
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great balcony and room. I would definitely suggest the extra expense of the top floor balcony room. The view was amazing. Staff were very nice
Jeffrey
Bodde här 2 nätter i april 2024
Svar från B&B HOTELS Italy 21 apr. 2024
Dear JeffreyWe are extremely happy to read your positive review on our It's wonderful to know that you liked our hotel, thanks to the central location, the friendly and helpful staff and that you liked the balcony of the room from where you could admire the whole city.It's wonderful to know that you liked our hotel, thanks to the central location, the friendly and helpful staff and that you liked the balcony of the room from where you could admire the whole city.We would like to thank you for choosing us and sharing a positive review of your recent stay with us. We sincerely hope to have the opportunity to welcome you again soon.Best regards,B&B HOTEL Italy
10/10 Fantastiskt
Mark
Reste med sin partner
28 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel!
Mark
Bodde här 3 nätter i mars 2024
Svar från B&B HOTELS Italy 29 mars 2024
We are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
10/10 Fantastiskt
Michele
Reste med familjen, Reste med sin partner
12 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was exceptional. They cared about their guests. They made sure we had everything we needed. So helpful.
Michele
Bodde här 3 nätter i mars 2024
Svar från ALEX 14 mars 2024
Dear MICHELEWe are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
10/10 Fantastiskt
Kristin
Reste med sin partner
10 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very conveniently located within Florence, walking distance from the train station. The staff were very welcoming and helpful, they reserved a table for us to have dinner the first night we arrived. The breakfasts in the morning were delightful, with a beautiful terrace with a beautiful view of the city. Would stay here again!
Kristin
Bodde här 3 nätter i mars 2024
Svar från B&B HOTELS Italy 11 mars 2024
We are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
10/10 Fantastiskt
Michael
Reste med sin partner
10 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The TV was spotty.
Michael
Bodde här 1 natt i januari 2024
Svar från B&B HOTELS Italy 14 jan. 2024
Dear MICHAELw on our B&B Hotel Laurus al Duomo!We would like to thank you for choosing us and for sharing an evaluation of your pleasant experience!We hope to see you again soon.Best regards,B&B HOTELS Italy
8/10 Bra
YUKA
Reste i grupp
7 jan. 2024
Gillade: Personal och service
YUKA
Bodde här 2 nätter i januari 2024
Svar från B&B HOTELS Italy 9 jan. 2024
Dear YUKAThank you for sharing your impressions of your recent stay. We are sorry that your experience was not entirely positive, we confirm that your comments were shared with the staff.B&B HOTELS works hard to ensure the best possible experience for all its customers, we are sorry that in your case expectations were not met. We hope you can be our guest again: we will do our best to offer you the quality and service already appreciated by so many of our customers. Best regards,B&B HOTELS Italy
10/10 Fantastiskt
Rosita
Reste i grupp
5 jan. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Thank you very much for the great hospitality !
Rosita
Bodde här 3 nätter i januari 2024
Svar från B&B HOTELS Italy 9 jan. 2024
Dear ROSITAThank you for sharing your impressions of your recent stay. We are sorry that your experience was not entirely positive, we confirm that your comments were shared with the staff.B&B HOTELS works hard to ensure the best possible experience for all its customers, we are sorry that in your case expectations were not met. We hope you can be our guest again: we will do our best to offer you the quality and service already appreciated by so many of our customers. Best regards,B&B HOTELS Italy
10/10 Fantastiskt
Rebecca
Reste i grupp
3 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location and wonderful service. Highly recommend!
Rebecca
Bodde här 1 natt i januari 2024
Svar från B&B HOTELS Italy 9 jan. 2024
DearREBECCAThank you for sharing your impressions of your recent stay. We are sorry that your experience was not entirely positive, we confirm that your comments were shared with the staff.B&B HOTELS works hard to ensure the best possible experience for all its customers, we are sorry that in your case expectations were not met. We hope you can be our guest again: we will do our best to offer you the quality and service already appreciated by so many of our customers. Best regards,B&B HOTELS Italy
8/10 Bra
Sergio
3 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel
Sergio
Svar från B&B HOTELS Italy 14 jan. 2024
Dear SERGIOThank you for your positive review on our B&B Hotel Laurus al Duomo!We would like to thank you for choosing us and for sharing an evaluation of your pleasant experience!We hope to see you again soon.Best regards,B&B HOTELS Italy
6/10 Okej
Shefki
29 dec. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Shefki
Bodde här 3 nätter i december 2023
Svar från B&B HOTELS Italy 7 jan. 2024
Dear SHELKIWe are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
10/10 Fantastiskt
Kannu
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exceptional stay in Florence
Absolutely delightful staff, lovely service and fantastic location to explore Florence! Would recommend this hotel to anyone who wants to stay in the heart of the city!
Kannu
Bodde här 4 nätter i november 2023
Svar från B&B HOTELS Italy 7 jan. 2024
Dear KANNUWe are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
10/10 Fantastiskt
leslie
14 dec. 2023
leslie
Bodde här 3 nätter i december 2023
Svar från B&B HOTELS Italy 7 jan. 2024
Dear LESLIEWe are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
8/10 Bra
Naoto
6 dec. 2023
Naoto
Bodde här 1 natt i december 2023
Svar från B&B HOTELS Italy 7 jan. 2024
Dear NAOTOWe are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
10/10 Fantastiskt
MADDALENA
4 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
i like the location
MADDALENA
Bodde här 1 natt i december 2023
Svar från B&B HOTELS Italy 7 jan. 2024
Dear MADDALENAWe are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
10/10 Fantastiskt
Rosa
Reste med familjen
21 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Even though the room was small but it was cozy. We were very happy to have stayed 6 days at this hotel. The people were so nice at the front desk and at the cafeteria as well. Everything was walking distance. We will definitely stay here again.
Rosa
Bodde här 6 nätter i november 2023
Svar från B&B HOTELS Italy 7 jan. 2024
Dear ROSAWe are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
10/10 Fantastiskt
Matheus
14 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Simplesmente Perfeito
A estadia foi excelente! Todos foram muito simpáticos e atenciosos! O quarto com vista para o Duomo nos deixou sem palavras!
Matheus
Bodde här 1 natt i november 2023
Svar från Roberto 16 nov. 2023
Dear Matheusthank you very much for taking the time to leave such a lovely review about B&B HOTEL LAURUS and for awarding us with a 5 Star Score! We are delighted that you have enjoyed your stay with us that we have met all your expectations especially for the view from the room and staff.We are all looking forward to welcoming you back in Florence.Warm Regards,
10/10 Fantastiskt
Sarah, Tombstone
Reste med familjen
27 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed this hotel.
Sarah
Bodde här 2 nätter i oktober 2023
Svar från Roberto 16 nov. 2023
Dear Sarahthank you very much for taking the time to leave such a lovely review about B&B HOTEL LAURUS and for awarding us with a 5 Star Score! We are delighted that you have enjoyed your stay with us that we have met all your expectations.We are all looking forward to welcoming you back in Florence.Warm Regards,
10/10 Fantastiskt
Allison
Reste med familjen
4 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Chiara was amazing and super friendly
Allison
Bodde här 1 natt i september 2023
Svar från Larissa 7 sep. 2023
Dear Allison,Thank you very much for taking the time to leave such a lovely review about B&B Hotel Laurus al Duomo and for awarding us with a 5 Star Score! We are delighted that you have enjoyed your stay with us that we have met all your expectations. We appreciate to hear that Chiara's service was amazing and super friendly during your stay. Our team takes pride in providing excellent service, and Chiara is a valued member of our reception staff. We hope to have the pleasure of hosting you again in the future. Thank you for your kind words!Warm Regards,B&B HOTELS Italy
10/10 Fantastiskt
Eric
15 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Eric
Bodde här 2 nätter i augusti 2023
Svar från Larissa 17 aug. 2023
Dear Michael,Thank you very much for taking the time to leave a review about B&B Hotel Laurus al Duomo and for awarding us with a 5 Star Score! We are delighted that you have enjoyed your stay with us that we have met all your expectations. We are all looking forward to welcoming you back in Florence.Warm Regards,B&B HOTELS Italy
10/10 Fantastiskt
Michael
Reste med sin partner
14 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lage und Freundlichkeit des Personals
Michael
Bodde här 1 natt i augusti 2023
Svar från Larissa 14 aug. 2023
Dear Michael,Thank you very much for taking the time to leave such a lovely review about B&B Hotel Laurus al Duomo and for awarding us with a 5 Star Score! We are delighted that you have enjoyed your stay with us that we have met all your expectations. We are all looking forward to welcoming you back in Florence.Warm Regards,B&B HOTELS Italy
8/10 Bra
Annick
Reste i grupp, Reste med familjen
11 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Annick
Bodde här 2 nätter i augusti 2023
Svar från Larissa 14 aug. 2023
Dear Annick, We are so pleased to see that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
2/10 Väldigt dåligt
Anila
Reste med familjen
11 aug. 2023
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room smelled very bad , random unexpected knocking to the door . Filthy cloth towel found in the bathroom sink . Me and my kids never had this terrible experience before .
Anila
Bodde här 1 natt i augusti 2023
Svar från Simone 11 aug. 2023
"Dear Anila,thank you for sharing your impressions of your recent stay. We regret that your experience was not positive due to the "bad smell", the filthy cloth towel found in the bathroom sink and someone who unexpectedly knocked on your door (this morning you checked out very early so we really can't understand who could have been knocking on your door).You stayed only one night with us and the all rooms are checked by the housekeeper, before letting guests in. Also in this case we cannot understand when you found the dirty towel in the bathroom sink.We are always available 24/7 and if we had known of the inconvenients, if you had told us, we would certainly have found a way to solve it.It seems really peculiar, that in just one night, you have had the worst experience of your life.By the way, we are already working on a solution.B&B HOTELS works hard to ensure the best possible experience for all its customers, we are sorry that in your case expectations were not met. We hope you can be our guest again: we will do our best to offer you the quality and service already appreciated by so many of our customers. Kind regards,B&B HOTELS Italy"
10/10 Fantastiskt
Cheyene
Reste med familjen
11 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location had a great view and close to many restaurants and places to visit. The staff was very helpful and made sure to answer any questions you had.
Cheyene
Bodde här 1 natt i augusti 2023
Svar från Larissa 14 aug. 2023
Dear Cheyene,Thank you very much for taking the time to leave such a lovely review about B&B Hotel Laurus al Duomo and for awarding us with a 5 Star Score! We are delighted that you have enjoyed your stay with us that we have met all your expectations. We are all looking forward to welcoming you back in Florence.Warm Regards,B&B HOTELS Italy
10/10 Fantastiskt
Courtney
7 aug. 2023
Courtney
Bodde här 2 nätter i augusti 2023
Svar från Larissa 31 aug. 2023
Dear Courtney, We are so pleased to read that you have enjoyed your stay with us. Looking forward to welcome you back in B&B Hotel Laurus al Duomo for a second great stay with us. Kind regards,B&B HOTELS Italy
6/10 Okej
Jose Luis
2 aug. 2023
Gillade: Personal och service
We did stay for 3 nights
Shower tub had mild mold, mattress a little hard for us.
Other than that everything was great, location and service, cleanliness average.
We would recommend this hotel
Jose Luis
Bodde här 1 natt i juli 2023
Svar från Larissa 3 aug. 2023
Dear Jose,Thank you for selecting our hotel as your accommodation during your time in Florence.We are genuinely delighted to hear that you had an overall enjoyable stay with us. Your satisfaction and comfort are of the utmost importance to our team. However, we are deeply sorry to learn about the inconvenience you experienced with the mold in the bathtub.Had we been made aware of this issue during your stay, we would have taken immediate action to address it and ensure that it did not disrupt your comfort. We pride ourselves on maintaining a clean and pleasant environment for all our guests, and we regret that we were not informed of this matter at the time.Your feedback is invaluable to us as we constantly strive to improve our services and facilities. Rest assured that your comments will be shared with our team, and we will take all necessary measures to prevent similar situations from occurring in the future.We sincerely hope that you would consider giving us another opportunity to host you on your future visits to Florence. It is our sincere intention to make your next stay exceptional and to regain your trust in our hotel.Once again, we apologize for any inconvenience caused, and we thank you for bringing this matter to our attention. If you have any further concerns or questions, please feel free to reach out to us directly.Sending you our warmest regards from the entire team.Grazie mille!
10/10 Fantastiskt
Sofia
Reste med familjen
26 juli 2023
Gillade: Renlighet och personal och service
Location! Excellent location to walk everywhere. If you plan to go on summer the AC works great.
Sofia
Bodde här 2 nätter i juli 2023
Svar från Larissa 31 juli 2023
Dear Sofia,Thank you very much for your wonderful review on your stay with us in Florence!We are pleased to see that you enjoyed with us all the services we provided.Thank you specially for the excellent location.We look forward to welcoming you again soon and in the meantime, we send you the best regards from all of our staff!!Grazie mille!A presto,
8/10 Bra
Hanno
Reste med sin partner
15 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Anreise vom Flughafen mit der Straßenbahn sehr einfach und dann nur 5min. zu Fuß zum Hotel. Perfekt, auch die zentrale Lage vom Hotel zu den Sehenswürdigkeiten, Geschäften und Lokalen.
Zimmer sind sehr ruhig und gut temperiert zum Erholen eines anspruchsvollen Tag. Das Frühstück auf der Terrasse mit Blick zum Dom rundet den Aufenthalt in diesem Hotel perfekt ab.
Leider gibt es in diesem Hotel kein deutsches Tv zu empfangen.
Hanno
Bodde här 3 nätter i juli 2023
Svar från Larissa 31 juli 2023
Dear Hanno,Thank you very much for your wonderful review on your stay with us in Florence!We are pleased to see that you enjoyed with us all the services we provided.Thank you specially for the kind words about our breakfast.We look forward to welcoming you again soon and in the meantime, we send you the best regards from all of our staff!!Grazie mille!A presto,
10/10 Fantastiskt
Antonella
1 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location for the train station and museums and churches, the Campanile, Santa Maria del Fiore and the Baptistry. The reception staff were lovely and helpful and especially Simone, as she was on the desk in the evenings we were there. Good breakfast, enough choice and a breakfast terrace for the warmer weather!
Clean simple room.
Antonella
Bodde här 4 nätter i juni 2023
Svar från Larissa 31 juli 2023
Dear Antonella,Thank you very much for your wonderful review on your stay with us in Florence!We are pleased to see that you enjoyed with us all the services we provided.Thank you specially for the good breakfast and the location.We look forward to welcoming you again soon and in the meantime, we send you the best regards from all of our staff!!Grazie mille!A presto,
8/10 Bra
NAIDONG
27 maj 2023
NAIDONG
Bodde här 1 natt i maj 2023
Svar från Simone 7 juni 2023
Dear Christopherbriane,thank you very much for your good review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille !!A presto,Simone
10/10 Fantastiskt
Constantinos
15 maj 2023
Constantinos
Bodde här 1 natt i maj 2023
Svar från Simone 22 maj 2023
Dear Constantinos,thank you very much for your wonderful review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille !!A presto,Simone
10/10 Fantastiskt
Adriana
24 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fiquei aoenas 1 noite em Firenze, esse hotel é confortável e limpo. Todos extremamente atenciosos e o café da manhã é delicioso com vista para o Duomo, num terraço muito charmoso
Adriana
Bodde här 1 natt i april 2023
Svar från Simone 28 apr. 2023
Dear Guest,thank you very much for your wonderful review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille !!Simone
8/10 Bra
Ingrid
Reste med sin partner
20 apr. 2023
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The hotel was close to Santa Maria del Fiore and other museums and cathedrals, as well as the train station. Could easily walk to many sites. So location was great. We were disappointed with the staff at the front desk. They were aloof and did not offer to help in any way. The room was surprisingly quiet even though the hotel is located in a very crowded and busy place. The breakfast was very simple, but good.
Ingrid
Bodde här 3 nätter i april 2023
Svar från Simone 24 apr. 2023
Dear Ingridthank you very much for your good review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. Thank you especially for the nice breakfast, the strategic location and the cleanless of the rooms.We look forward to welcoming you soon and in the meantime we send you best regards from all the staff!Grazie mille,
2/10 Väldigt dåligt
Verifierad resenär
Reste med familjen
19 apr. 2023
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The worst hotel we have ever stayed
Verifierad resenär
Bodde här 2 nätter i april 2023
Svar från Simone 24 apr. 2023
Dear Anonymous we're very sorry we didn't live up to your standards. Your title of the review is really very strict and with no comments we really don't know what went wrong and what we need to improve. Anyway...best regards from all the staff.
10/10 Fantastiskt
angelo
17 apr. 2023
angelo
Bodde här 3 nätter i april 2023
Svar från Simone 18 apr. 2023
Dear Angelo,thank you very much for your wonderful review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille !!Simone
10/10 Fantastiskt
Francis
16 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ann’s Birthday
The hotel is amazing and the staff goes out of thier way to see tgat your are happy
Francis
Bodde här 5 nätter i april 2023
Svar från Simone 18 apr. 2023
Dear Frank,thank you very much for your wonderful review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. Thank you especially for the strategic location, the cleanless and our deliciuos breakfast Duomo View. We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille !!
10/10 Fantastiskt
BARBARA
18 mars 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was wonderful- very helpful and accommodating. Location was perfect. Rooms were nice and clean. Breakfast was fantastic!
BARBARA
Bodde här 3 nätter i mars 2023
Svar från Simone 20 mars 2023
Dear Barbara,thank you very much for your wonderful review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. Thank you especially for the strategic location and the cleanless of the rooms.We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille,Simone
10/10 Fantastiskt
Kevin, Ellettsville
17 mars 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice room that was recently remodeled on our floor. Staff very helpful.
Kevin
Bodde här 3 nätter i mars 2023
Svar från Simone 20 mars 2023
Dear Kevin,thank you very much for your wonderful review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. Thank you especially for the strategic location and for the remodellation of the rooms.We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille,Simone
10/10 Fantastiskt
Gabrielle
Reste med sin partner
2 mars 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place is a great home base to explore florence. It's clean, has a comfortable bed, giant shower/bath (for an italy bathroom). It's nothing glamorous but its nice and comfortable.
Gabrielle
Bodde här 2 nätter i februari 2023
Svar från Simone 5 mars 2023
Dear Gabriellethank you very much for your good review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. Thank you especially for the cleanless, the strategic location and the service.We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille,Simone
4/10 Dåligt
Mark
2 mars 2023
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Avoid this hotel (misleading description)
Pros:
- Location;
- Room/bathroom is a reasonable size; and
- Reliable wi-fi.
Cons:
- This is never a 4* hotel, it’s 3* at best;
- The decor is pretty tired & fairly basic;
- The walls are very thin, meaning you can hear a fair amount of noise from the corridor & the room(s) next to you;
- There is no bar, despite the hotel description saying there is;
- The roof terrace is accessed via the breakfast room, which is closed/locked in the afternoon & evening; and
- We did not receive our free bottle of wine & there was no mention of consideration being given to a room upgrade (both benefits of being a Hotels.com gold member & this supposedly being a VIP hotel).
Mark
Bodde här 3 nätter i februari 2023
Svar från Simone 5 mars 2023
Dear Mark,thank you very much for your review on your staying with us in Florence!We are very sorry if you had any inconvenience in our hotel.We always try to find solutions and satisfy the guest. It's not only our job, but it's a our life mission. Customer Service.In this case, if you let us know about your inconvenience we could have certainly tried to solve it immediately or change the room.We always try do do our best and we are truly sorry if we were not able to meet your standards.Your review is the only way for us, to improve.Regarding the bottle of wine into the room...I am personally sorry.It must have been a mistake in the Expedia's information. In any case the bottle of wine can always be requested at the reception.Generally all our customers have never had any problems about it. We care a lot about our VIP guests. We look forward to welcoming you soon and in the meantime we send you our apoliges. Grazie mille,Hotel Laurus.
10/10 Fantastiskt
Scott
Reste med familjen
1 mars 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommend - perfect hotel.
We had a wonderful stay for 6 nights. The hotel is in a great location - near the train station and all of the historic landmarks of central Florence. Our room had a great view of the dome of the Medici Chapels and you can see the Duomo from the outside breakfast area. The rooms are great and clean; breakfast is delicious (and heartier than you typically see at European hotels); and the staff is exceedingly nice. The front desk staffer even fetched his own personal wine cork to help us open a bottle. 10/10 - would absolutely stay at again.
Scott
Bodde här 6 nätter i februari 2023
Svar från Simone 5 mars 2023
Dear Scott,thank you very much for your wonderful review on your staying with us in Florence!We are pleased to see that you enjoyed with us for all the services we have provided. Thank you especially for strategic location, the breakfast and the quality of the service.We look forward to welcoming you soon and in the meantime we send you best regards from all our staff!Grazie mille,Simone