Kapell
Se tillgänglighet

Recensioner av Four Seasons Hotel Firenze

5 out of 5
Four Seasons Hotel Firenze
Borgo Pinti, 99, Florence, FI

Recensioner

9,8

Enastående

10 - Fantastiskt i betyg. 206 av 234 recensioner" "
8 - Bra i betyg. 20 av 234 recensioner" "
6 - Okej i betyg. 8 av 234 recensioner" "
4 - Dåligt i betyg. 0 av 234 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 234 recensioner" "

10/10

Renlighet

9,8/10

Personal och service

9,8/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2021
Svar från FSFlorence 6 juli 2021
Dear guest, Thank you very much for rating us with the maximum after your stay. We are glad to know that you had a nice experience with us and looking forward to having you back. With all my best regards, Max Musto General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location within walkingdistance to the city centre. Excellent staff and service but expensive breakfast.

10/10 Fantastiskt

Brenda

Gillade: Renlighet
Bodde här 4 nätter i maj 2024
Svar från Max Musto General Manager 8 maj 2024
Dear Brenda,Thank you for choosing our hotel during your time in Florence and for taking the time to share your valuable feedback with us. We are truly delighted to hear that you have enjoyed your overall experience here at Four Seasons Hotel Firenze and we hope to have the pleasure of welcoming you back soon.Sincerely,

10/10 Fantastiskt

Cristina

Bodde här 2 nätter i april 2024
Svar från Mas Musto General Manager 10 maj 2024
Dear Cristina, Thank you so much for your wonderful 5-star review, we are delighted to hear that you enjoyed your stay here at Four Seasons Hotel Firenze. It is our pleasure to provide exceptional service and create memorable experiences for our guests. We look forward to welcoming you back soon for another fantastic stay!Best regards,

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful gardens with wonderful sculptures are a special asset of this property!
Bodde här 3 nätter i mars 2024
Svar från Max Musto General Manager 18 mars 2024
Dear Sarah,Thank you for choosing us for your Florentine experience.I am delighted to read that you appreciated our garden with our seasonal selection of sculptures from Frilli gallery.Looking forward to your next visit,Best regards,

10/10 Fantastiskt

Alex

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unsurprisingly, this hotel is magnificent and exceeded all of my expectations. The palazzo is stunning and the interiors are just what you'd want from a Renaissance palazzo. My room was a little paradise and I am so sad to leave. I stayed for a week and this hotel became a second home. The area is a short walk from the city centre but is far enough removed that it's quite tranquil. With the largest private garden in the city, it was a true oasis. The Atrium Bar and Il Palagio were a drink and food lover's dream. I sampled the tasting menu at Il Palagio and it was to die for. I waiters were brilliant. The sommelier offered the most delicious wine pairings. Highly recommend the vintage negroni for your aperitif. As you'd expect from the Four Seasons, the service was unparalleled. Everyone knew my name, what i liked to drink, coffee preferences, etc. I wanted to offer special thanks to Serena with in-room dining, as well as to Giovani and Emanuele with the breakfast service. You were all standouts and I'm so glad I got to know you a bit. The woman who did the turndown service was also a delight -- I'm sorry I don't know her name. I had a 75-minute massage with Francesca who worked miracles and the spa treatments are superb. Kristina at the spa reception was also wonderful--she gave me a lot of history about Florence and the story behind some of the Santa Maria Novella products. Much appreciated. Already planning my return. This is one of the best 4S properties in the world!
Svar från Max Musto, General Manager 15 mars 2024
Dear Alex,It is a true honour to read your note, and we are more than glad to read that you had a memorable stay, from the breakfast to the turn down. Please rest assure that I'll pass your compliments to Serena, Giovanni, Emanuele, Francesca, Kristina and the rest of the team.We look forward to welcoming you again in your Renaissance home!My warmest regards

10/10 Fantastiskt

Alberto

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff is one of the best in the hotel industry, makes you feel at home….. Definitely one of the Top 20 Hotel properties in the world!
Bodde här 2 nätter i januari 2024
Svar från Max Musto, General Manager 15 mars 2024
Dear Alberto,Thank you for choosing us for your Florentine experience.We are delighted to read that you appreciated our property and services and we look forward to your next visit.Best regards

10/10 Fantastiskt

Mohammad

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Val, Lake Forest

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked a Suite and when got to the room, it was a normal side room with no separate sitting area. Suites always have oversized rooms or even more so a separate siting area. My room did not. A mentioned it to the hotel and upon check-out, the hotel comped me a very expensive bottle of wine I had with my dinner and free breakfast. I thought it was an extremely kind gesture which I didn’t expect. At best, the room is a Jr. Suite, but definitely not a Suite. Restaurant is Michelin 1 star, which was awesome. Overall, an extremely pleasant experience.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr schönes Stadthotel
Wunderschönes Stadt Hotel. Mitten im grünen. Schöner Park. Sehr gut gelegen.
Bodde här 2 nätter i oktober 2023
Svar från Max Musto, General Manager 4 dec. 2023
Buongiorno and thank you for sharing your recommendations, we are glad to read that you had a pleasant experience staying with us.We look forward to welcoming you back soon,Caterina

10/10 Fantastiskt

Nayalya

Bodde här 2 nätter i juni 2023
Svar från Max Musto, General Manager 4 dec. 2023
Buongiorno and thank you for sharing your feedback, we are more thank glad to read that you have a memorable stay with us.Warmest regards,

10/10 Fantastiskt

sebastien

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Max Musto, General Manager 21 aug. 2023
Buongiorno Sebastien,Thank you for sharing your experience with us with an excellent review, we look forward to have the chance to welcoming you again for a future Florentine escape.Best regards,

10/10 Fantastiskt

Jose, Miami

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No Is a centric hotel, close to everything with historic importance, very friendly staff, authentic intención to help. The property was a house for the Medici family.
Bodde här 2 nätter i juli 2023
Svar från Max Musto, General Manager 1 aug. 2023
Dear Jose,Thank you so much for your review, we are glad to read that you enjoyed your stay in our historical property and our Team's attention to details.We hope we will have the chance to welcoming you soon again.Best regards

10/10 Fantastiskt

Alexandra

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
The people who work at this hotel make it even more beautiful and inviting. My husband and I only stayed one night before heading to a wedding outside of the city and the staff at the front desk, concierge, and restaurant were incredibly accommodating and nice. Would recommend for anyone coming to Florence!
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Victor

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's astounding to have this large garden, almost always empty, in the middle of Florence.
Bodde här 4 nätter i mars 2023

10/10 Fantastiskt

Katia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ottima struttura e servizi sono eccellenti.
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

Katia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Un perfetto servizio, ottimo soggiorno!
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

Joel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

Linyi

Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

HASHIM

Bodde här 4 nätter i januari 2023

10/10 Fantastiskt

Nasser, Tigard

Bodde här 7 nätter i januari 2023

10/10 Fantastiskt

NICOLAS

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022

10/10 Fantastiskt

Austin

Bodde här 3 nätter i augusti 2022

10/10 Fantastiskt

Monique

Bodde här 3 nätter i augusti 2022

8/10 Bra

Payam

Reste med familjen, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Thank you Max the GM to make our stay special. The hotel it self looks amazing and the pool it worth to try. Staff are very friendly and the food at the hotel was super delicious. Just the cleaning the room could be better.
Bodde här 3 nätter i juli 2022

10/10 Fantastiskt

Dotan

Bodde här 3 nätter i april 2022

8/10 Bra

Helal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022

10/10 Fantastiskt

Timo

Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

Islam

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing all around
Bodde här 8 nätter i februari 2022
Svar från FSFlorence 15 feb. 2022
Dear guest, Thanks so much for leaving such a great review after your experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really nice overall experience. Entire staff was kind, helpful and available all the time. The hotel is in an amazing palace which is perfectly maintained and exceptionally clean. The bar/lounge is an experience itself.
Bodde här 1 natt i januari 2022
Svar från FS Staff 10 feb. 2022
Dear guest, I would like to thank you personally for leaving such a great review after your experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

8/10 Bra

Paola

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Tanto fumo ma poco arrosto....
Buon albergo ma mi aspettavo di più. Un rapporto qualità prezzo non adeguato certamente alle cifre richieste. Colazione carissima ma non certo indimenticabile, anzi modesta
Bodde här 2 nätter i december 2021
Svar från FSFlorence 11 jan. 2022
Gentile Paola, La vorrei ringraziare per averci scelto e aver lasciato una recensione dopo il suo soggiorno presso di noi, Ci dispiace che la struttura non sia stata all'altezza delle sue aspettative. Lavoriamo duramente per offrire ai nostri clienti esperienze indimenticabili e ci rammarichiamo di leggere che nel suo caso non siamo riusciti a soddisfare le sue aspettative. Ci auguriamo di poterla avere preso di nuovo come nostra ospite e speriamo di poterle far cambiare idea. Cordiali saluti, Max Musto General Manager

10/10 Fantastiskt

Shallom

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic!
Four Seasons Hotel one of the finest hotel in Florence. Great location, wonderful, friendly and helpful service. We loved our staying at this luxurious hotel.
Bodde här 1 natt i december 2021
Svar från FSFlorence 21 dec. 2021
Dear Shallom, I would like to thank you personally for leaving such a great review after your experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
침대가 편하고 조식도 좋아요 크리스마스 장식이 훌륭해서 사진 많이 찍었어요
Bodde här 1 natt i december 2021
Svar från FSFlorence 16 dec. 2021
Dear Guest, Thanks so much for leaving such a great review after your experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 Fantastiskt

Dan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2021
Svar från FSFlorence 28 dec. 2021
Dear Dan, Thanks so much for giving us the highest rate. We are glad to read that you enjoyed our property. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 Fantastiskt

Lucas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Amazing service and rooms. Location was slightly inconvenient but still walkable to main attractions.
Bodde här 3 nätter i november 2021
Svar från FSFlorence 26 nov. 2021
Dear guest, Thanks for your review after your stay with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 Fantastiskt

Youngsoon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021
Svar från FSFlorence 26 nov. 2021
Dear Guest, Thanks so much for this great review after your stay. We hope to have the chance of having you back as soon as possible. Best regards, Max Musto General Manager

10/10 Fantastiskt

Bryon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic property, people snd atmosphere.
Bodde här 4 nätter i oktober 2021
Svar från FSFlorence 29 okt. 2021
Dear Bryon, Thanks so much for this great review after your stay, We hope to have the chance of having you back as soon as possible. Best regards, Max Musto General Manager

10/10 Fantastiskt

kil soo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2021
Svar från FSflorence 26 nov. 2021
Dear Guest, Thanks so much for this great review after your stay. We hope to have the chance of having you back as soon as possible. Best regards, Max Musto General Manager

8/10 Bra

Sharan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is good and rooms are very spacious. The staff are also friendly and well trained and the hotel overall is also very nice with great gardens. The concierge were super helpful (the chat on the app is super convenient). I would however say that everything in the hotel is very overpriced. Considering you're spending 1k on the room, you'd expect them not to overcharge on everything else. Anyway overall a pleasant stay.
Bodde här 4 nätter i september 2021
Svar från FSFlorence 6 okt. 2021
Dear Sharan, Thanks for your nice review. We are happy to read that you enjoyed your stay. Looking forward for your next visit. Best regards, Max Musto General manager

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Incredible hotel
Incredible attention to every detail. Room was spotless. Notified them of visiting for special occasion and they had cake and sparkling wine delivered to the room.
Bodde här 2 nätter i september 2021
Svar från FSFlorence 6 okt. 2021
Dear Scott, I would like to thank you for choosing us for such an important event as your honeymoon. We are happy to read that you've had such a nice experience. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 Fantastiskt

Jon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i september 2021

10/10 Fantastiskt

olivier

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
magnifique endroit
l'endroit est extraordinaire le parc est magnifique avec de nombreuses oeuvres d'art. petit déjeuner et restaurant top
Bodde här 2 nätter i augusti 2021
Svar från FS Florence 31 aug. 2021
Dear Olivier, I would like to thank you personally for leaving such a nice review after your stay with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 Fantastiskt

Laurent

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2021

10/10 Fantastiskt

Anna

Bodde här 2 nätter i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
C’est trop beau Rien à dire que on reviendra sans faute
Bodde här 4 nätter i juli 2021
Svar från FSFlorence 18 aug. 2021
Dear guest thanks so much for your great review. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i maj 2021
Svar från FSFlorence 6 juli 2021
Dear guest, Thank you very much for rating us with the maximum after your stay. We are glad to know that you had a nice experience with us and looking forward to having you back. With all my best regards, Max Musto General Manager

10/10 Fantastiskt

Luigi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was a fantastic stay
Bodde här 1 natt i maj 2021
Svar från FS Florence 8 juni 2021
Dear Luigi We are delighted to read that you had a nice experience with us. Looking forward to your next visit. Best regards, Max Musto General Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i september 2020
Svar från FSFlorence 18 sep. 2020
Dear Guest We are glad to read that you had a nice experience and you gave us the maximum score. Looking forward to having you back soon. Best regards, Max Musto General Manager