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Recensioner av Hilton Cincinnati Airport

4 out of 5
Hilton Cincinnati Airport
7373 Turfway Road, Florence, KY

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 535 av 1000 recensioner" "
8 - Bra i betyg. 268 av 1000 recensioner" "
6 - Okej i betyg. 115 av 1000 recensioner" "
4 - Dåligt i betyg. 44 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 38 av 1000 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ingegerd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ingegerd
Bekvämt och mycket bra boende i närhet till flygplatsen. Bra frukost.
Bodde här 1 natt i november 2018
Svar från Hilton Cincinnati Airport 12 nov. 2018
Thank you so much for your feedback! We truly appreciate it!

10/10 Fantastiskt

John

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i mars 2024
Svar från Lori 3 apr. 2024
Thanks, John for staying at the Hilton Cincinnati Airport and for the great review. Please come back soon!

6/10 Okej

Matthew

Reste med familj och småbarn
Gillade: Boendets skick och faciliteter
Had another stay booked here for a week later. Wanted to move our booking up a day and they would not let us. Said it would be an additional charge of a whole new booking.
Bodde här 1 natt i mars 2024
Svar från Lori 1 apr. 2024
Thank you for visiting the Hilton Cincinnati Airport! Was this an extra charge by Expedia?

10/10 Fantastiskt

Darlene

Bodde här 3 nätter i mars 2024
Svar från Lori 27 mars 2024
Thanks, Darlene for staying at the Hilton Cincinnati Airport and for the great review! Please come back again!

10/10 Fantastiskt

Gonzalo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Lori 26 mars 2024
Thank you for the great review and for visiting the Hilton Cincinnati Airport! Please come back again!

10/10 Fantastiskt

Shelbi

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i mars 2024
Svar från Lori 25 mars 2024
Thanks, Shelbi for staying at the Hilton Cincinnati Airport and for the great review. Please come back soon!

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff, clean and very comfortable spacious room, fresh food on breakfast buffet.
Bodde här 1 natt i mars 2024
Svar från Lori 22 mars 2024
Thank you Elizabeth for staying at the Hilton Cincinnati Airport and for the great review! Please come back again!

10/10 Fantastiskt

Chris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the place I just didn't get the room I paid for.
Bodde här 1 natt i februari 2024
Svar från Lori 19 feb. 2024
Thank you for staying at the Hilton Cincinnati Airport! We appreciate our business! I'm sorry you didn't get the room you wanted but please try us again!

6/10 Okej

Ashley

Bodde här 1 natt i februari 2024
Svar från Lori 6 feb. 2024
Thanks, Ashley for staying at the Hilton Cincinnati Airport. Please come back again so we can earn a 5 out of 5!

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable
Bodde här 1 natt i januari 2024
Svar från Lori 24 jan. 2024
Thanks, Susan for staying at the Hilton Cincinnati Airport hotel and for the great review! Please come back again!

10/10 Fantastiskt

Dametriana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Lori 8 jan. 2024
Thank you for staying at the Hilton Cincinnati Airport hotel. Please come back soon!

10/10 Fantastiskt

Karl

Affärsresenär
Gillade: Bekvämligheter
Great stop over hotel close to the airport
Bodde här 1 natt i december 2023
Svar från Lori 27 dec. 2023
Thank you, Karl for visiting the Hilton Cincinnati Airport hotel! Please come back again!

10/10 Fantastiskt

Philip

Reste med familjen
Gillade: Renlighet och bekvämligheter
Bodde här 3 nätter i december 2023
Svar från Lori 27 dec. 2023
Thanks, Philip for staying at the Hilton Cincinnati Airport hotel and for the great rating. We hope you visit us again.

10/10 Fantastiskt

Philip

Bodde här 2 nätter i december 2023
Svar från Lori 18 dec. 2023
Thanks, Philip for visiting the Hilton Cincinnati Airport! Please come back again! Happy Holidays!

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location
Bodde här 1 natt i december 2023
Svar från Lori 12 dec. 2023
Thanks, David for visiting the Hilton Cincinnati Airport! We are in a great location, close to CVG and many restaurants and shops. Please come back again!

10/10 Fantastiskt

Mattie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Lori 18 dec. 2023
Thanks, Mattie for visiting the Hilton Cincinnati Airport. Happy Holidays!

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Lori 21 nov. 2023
Thanks, Robert, for staying at the Hilton Cincinnati Airport!

4/10 Dåligt

Mary

Affärsresenär, Reste med familjen
Gillade inte: Renlighet
The cleaning was terrible. Housekeeping needs to do a better job on the rooms. Pillowcase looks to have had blood stains on them. Bathroom floor had hair on it and tub. Dust all over the tables lamps and desk.
Bodde här 1 natt i november 2023
Svar från Lori 20 nov. 2023
Hi Mary! Thank you for bringing this to our attention. This is certainly not our norm. I will make sure your Director of Housekeeping is aware of this situation and do everything I can to make sure this doesn't happen again. Please accept my apologies.

10/10 Fantastiskt

Tina

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Very nice, clean hotel. Beds very comfortable!
Bodde här 1 natt i november 2023
Svar från Lori 6 nov. 2023
Thank you, Tina, for staying at the Hilton Cincinnati Airport! We are so happy you enjoyed your stay. Please come back again!

10/10 Fantastiskt

Kemella C

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Lori 23 okt. 2023
Thanks Kemella for the great review! Please come back soon!

10/10 Fantastiskt

Amanda

Bodde här 1 natt i oktober 2023
Svar från Lori 23 okt. 2023
Thanks for the great review! Please come back again!

10/10 Fantastiskt

JAMES

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i oktober 2023
Svar från Lori 23 okt. 2023
Thanks, James for the great review. Please come back again!

8/10 Bra

Stephen

Bodde här 1 natt i oktober 2023
Svar från Lori 21 nov. 2023
Thanks, Stephen, for visiting the Hilton Cincinnati Airport! Please come back soon!

10/10 Fantastiskt

Lori

Gillade: Renlighet och boendets skick och faciliteter
Trip home
The hotel was super comfortable and within walking distance to a great restaurant
Bodde här 1 natt i oktober 2023
Svar från Lori 13 okt. 2023
Thanks, Lori for the great review! Please come back soon!

10/10 Fantastiskt

MARYANNE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Location and Parking
We stayed here for one night on our way down to Tennessee. We chose this hotel for the trailer/RV parking and because it was right off the highway. This was a very nice, clean and updated hotel. Check in was great and the rooms are very spacious. Not sure why there's no fan in the bathroom. Lots of amenities and close to a good selection of restaurants. This might be nit picking, but our reservation stated that breakfast was included but the front desk didn't mention it when we checked in. We called down in the morning to ask if our breakfast was included as per our email and were put on hold for over 5 minutes. We ended up just going over to Cracker Barrel for breakfast. This might be something the hotel want to work out with Hotels.com for the future. Other than that, would recommend and would stay again.
Bodde här 1 natt i september 2023
Svar från Lori 10 okt. 2023
Thanks, Maryanne, for staying at the Hilton Cincinnati Airport and for the great review! We hope you come back again.

10/10 Fantastiskt

Thuresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stay here often. Airport shuttle, very convenient
Bodde här 1 natt i september 2023
Svar från Lori 2 okt. 2023
Thank you for choosing the Hilton Cincinnati Airport and for the kind words. Please come back again!

8/10 Bra

Kayla

Bodde här 1 natt i september 2023
Svar från Lori 20 sep. 2023
Thanks, Kayla for visiting the Hilton Cincinnati Airport. Please come back again soon!

10/10 Fantastiskt

Robert

Bodde här 1 natt i september 2023
Svar från Lori 6 nov. 2023
Thanks, Robert, for visiting the Hilton Cincinnati Airport. Please come back soon!

10/10 Fantastiskt

Jonah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Lori 5 sep. 2023
Thanks, Jonah, for the great review and for visiting the Hilton Cincinnati Airport. Please come back soon.

8/10 Bra

Donna

Bodde här 1 natt i augusti 2023
Svar från Lori 2 okt. 2023
Thank you Donna for visiting the Hilton Cincinnati Airport. We hope to see you again!

8/10 Bra

Bruce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
B
Bodde här 1 natt i augusti 2023
Svar från Lori 31 aug. 2023
Thanks, Bruce for your review! I would love to hear what we can do to get a 5! Thanks for your business!

10/10 Fantastiskt

Alexander

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Lori 28 aug. 2023
Thanks Alexander for staying with us and for the great review! Please come back again!

10/10 Fantastiskt

Letitia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was very pleasant, my stay was comfortable. The only thing that was missing from my Jr. King Suite that would have made it better was a microwave.
Bodde här 4 nätter i augusti 2023
Svar från Lori 21 aug. 2023
Thank you for staying at the Hilton and for the great review. We hope to add some more microwaves to the hotel in the near future in the public space. Please come back soon!

10/10 Fantastiskt

Mary

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was well-maintained, rooms are cleaned & location is close to everything. Staff are friendly & helpful. My family enjoyed our stay.
Bodde här 2 nätter i augusti 2023
Svar från Lori 18 aug. 2023
Thank you Mary for staying at the HIlton Cincinnati Airport and for the great review! Please come back soon!

10/10 Fantastiskt

Devinder

Bodde här 1 natt i augusti 2023
Svar från Lori 5 sep. 2023
Thanks, Devinder, for the great review and for staying at the Hilton Cincinnati Airport! Come back soon!

10/10 Fantastiskt

Bruno

Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2023
Svar från Lori 15 aug. 2023
Thanks for the great rating! Please come back soon!

10/10 Fantastiskt

Adam

Reste med sin partner
Gillade: Bekvämligheter
Great stay. Super comfortable bed & pillows. Clean bathroom & toilet. Great staff! Will be staying again.
Bodde här 1 natt i augusti 2023
Svar från Lori 11 aug. 2023
Thanks, Adam, for the great review! Please come back again!

10/10 Fantastiskt

Mervin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience
Bodde här 1 natt i augusti 2023
Svar från Lori 15 aug. 2023
Thanks for staying at the Hilton and for the great review. Please come back again!

2/10 Väldigt dåligt

Elizabeth

Bodde här 1 natt i augusti 2023
Svar från Lori 28 aug. 2023
Hi Elizabeth! I'm sorry you felt you could only give us a 1 out of 5. I hope you let someone from management know of any issues you have so that we could make it right.

10/10 Fantastiskt

Paul

Gillade: Renlighet
Bodde här 1 natt i augusti 2023
Svar från Lori 7 aug. 2023
Thanks, Paul, for the great review! Come back soon!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice hotel
Bodde här 1 natt i juli 2023
Svar från Lori 7 aug. 2023
Thanks, David, for the great review! Please come back soon!

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was fast and easy.
Bodde här 1 natt i juli 2023
Svar från Lori 7 aug. 2023
Thanks, Kenneth, for the great review! Please come back soon!

10/10 Fantastiskt

HUGHDEL

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our first time in Cincinatt. Beautiful lobby Great staff Room was beautiful Bed was very comfortable
Bodde här 1 natt i juli 2023
Svar från Lori 27 juli 2023
Thanks for staying at the Hilton and for your kind words! We are lucky to have great people working here! Please come back again!

10/10 Fantastiskt

Rodney

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was great choice for me and my family. Would definitely stay there again.
Bodde här 1 natt i maj 2023
Svar från Lori 21 juli 2023
Thank you, Rodney, for staying at the Hilton Cincinnati Airport and for your great review. I am glad you enjoyed your stay. Please come back again!

10/10 Fantastiskt

Chris

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic hotel! Very friendly and hospitable staff. Nice to be able to walk across the lot safely to great restaurants. The only drawback is that the electrical plugs in the room need some updating. All amenities are excellent otherwise.
Bodde här 2 nätter i juli 2023
Svar från Lisa 20 juli 2023
We are so happy to hear you enjoyed your stay!!! Hope to see you again soon!! Thank you for choosing Hilton!!

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Receptionist was very friendly and helpful. I called with questions prior to arriving. the same receptionist checked me in. She recognized me from the call. Pleasant surprise. Just all around friendly staff. Airport shuttle was very convenient.
Bodde här 3 nätter i juli 2023
Svar från Lori 19 juli 2023
Thanks, Joseph, for staying at the Hilton and for your kind words. Come back soon!

8/10 Bra

Arnetric, Baytown

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our flight was delayed and we would mias our connecting flight and had to stay an extra unexpected night. We needed a hotel with 24 hour airport shuttle because we had an early flight and we were able to get a quick reservation at this Hilton. Checkin was quick. Walked to a near by restaurant for dinner. The room and hotel were clean and modern. This hotel turned what started as a bad day into a good extra day added to our trip. Thank you!
Bodde här 1 natt i juli 2023
Svar från Lori 27 juli 2023
I am glad we turned around your day! Please come back again!

10/10 Fantastiskt

Mary Kay, FREEVILLE

Bodde här 1 natt i juli 2023
Svar från Lori 7 aug. 2023
Thanks, Mary Kay, for the great review! Please come back soon!

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding customer experience
It was great. We came to stay for a concert in Cincinnati and we wanted to try to check in early to get ready. We came and registration was great to find us a room. We came back that night late and my daughter had sun poisoning and a very kind security officer helped her find Gatorade and brought her some burn first aid pads. The room was great and comfortable and we had a wonderful stay. Such great customer service! We will definitely stay again!
Bodde här 1 natt i juli 2023
Svar från Lori 5 juli 2023
Hi Deborah! Thank you for staying at the Hilton Cincinnati Airport! I'm so glad we could help your daughter. Please come back again!

8/10 Bra

Madeline

Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
It was great stay and the lady that checked us in was amazing. Both the elevators were malfunctioning and seemed unsafe getting on them every time. In the room, the plug-ins in the side table didn’t work so couldn’t charge our phones. It was also leaking from the ac on the floor. Hiltons have been going down recently which is said I as I liked them previously.
Bodde här 1 natt i juni 2023
Svar från Lori 5 juli 2023
Hi Madeline! Thank you for staying at the Hilton Cincinnati Airport. We have a great team! We will let our engineering team know about the challenges in the room so they may be fixed! Please come back again!