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Recensioner av Ponte Vecchio Suites & Spa

4 out of 5
Ponte Vecchio Suites & Spa
via De' Belfredelli, 9, Florence, FI

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 721 av 933 recensioner" "
8 - Bra i betyg. 167 av 933 recensioner" "
6 - Okej i betyg. 35 av 933 recensioner" "
4 - Dåligt i betyg. 7 av 933 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 933 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

9,6/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Servic!!!!!!!!! Servic!!!!!!!!! Servic!!!!!!!!! Servic!!!!!!!!!
Bodde här 2 nätter i oktober 2019
Svar från Santiago - Guest Relation 1 nov. 2019
Dear Guest, Thank you very much for your top score. This make us proud because it means we are reaching out our main goal, Guest Hospitality. Do not hesitate to contact us for future reservations. With Kindest Regards. Santiago - Guest Relation

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pefect spot
Perfect service all the way, from the beginning of booking to leaving the hotel.
Bodde här 1 natt i juli 2017

8/10 Bra

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt läge, rent o snyggt, vänlig personal.
Ett fantastiskt avslut på en trevlig resa runt Toscana!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stilfullt och personligt
Ett fint litet och nyrenoverat hotell med bästa läget och väldigt omtänksam och trevlig personal. Inte alltid bemannad reception och ingen restaurang, men inget jag saknade. Ett personligt litet och välskött ställe jag gärna återvänder till!

10/10 Fantastiskt

Cameron, Bothell

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely loved the location! So close and walkable to everything we wanted to see, right near the Ponte Vecchio bridge and plenty of great restaurants and wine bars but on a relatively quiet side street. Staff were amazing and very friendly with each encounter. Our room was spacious and quite comfortable.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Location
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Alexander

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super spacious clean modern room, great breakfast, friendly and helpful staff. Location central and convenient by foot to all Florence attractions. Pleasant surprise, definitely recommended.
Bodde här 2 nätter i mars 2024
Svar från GB - General Manager 10 apr. 2024
Dear Alexander,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

10/10 Fantastiskt

Hemanth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had an amazing time at this hotel. So conveniently located, very clean, spacious rooms and excellent staff. We enjoyed the hospitality - breakfast, happy hours & their helpfulness. Didn’t get to experience the spa. However will definitely stay here again in future & highly recommend the hotel.
Bodde här 5 nätter i mars 2024
Svar från GB - General Manager 1 apr. 2024
Dear Hemanth,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

Barbara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful suite and the staff was extremely friendly and beyond helpful. Breakfast was plentiful.
Bodde här 2 nätter i mars 2024
Svar från GB - General Manager 1 apr. 2024
Dear Barbara,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

8/10 Bra

Eric, Toronto

Gillade: Renlighet, personal och service och bekvämligheter
The room temperature setting was not functioning and left us roasting at 25.8’c
Bodde här 5 nätter i mars 2024
Svar från General Manager 25 mars 2024
Dear…,we sincerely thank you for your feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

10/10 Fantastiskt

Jessica

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I selected this property for the location at first, but I was so impressed with the hospitality and how nice the accommodations were that I will definitely make this one of my regular choices for Florence. The staff was so friendly and helpful and the rooms were very comfortable. Thank you - Can't wait to come back!
Bodde här 1 natt i februari 2024
Svar från GB - General Manager 9 mars 2024
Dear Jessica,We wish to thank you for spending some time writing such a positive review about our hotel and your stay with us. It was a real pleasure to have you as our guest, and we do appreciate that you recognize the efforts of our Staff. As you point out, our property is located in the very city centre at a short walking distance from everything you must visit in Florence. We are pleased that you enjoyed such a top-notch location! We do hope you will choose our hotel once more in future!Best regards, General Manager

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från General Manager 10 feb. 2024
Dear Elizabeth,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

Salvatore

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tatiana was absolutely an angel. Such an kind and efficient professional
Bodde här 3 nätter i januari 2024
Svar från General Manager 10 feb. 2024
Dear Salvatore,What a fantastic review! We cannot even quantify the gratitude we would love to express to you! Your lovely words are indeed an incredible reward for our Staff & Management. Thank you especially for mentioning our receptionists Tatiana. They are real ambassadors of our hospitality project. Looking forward to welcoming you here once again, we wish you all the best,General Manager

10/10 Fantastiskt

HYANGSOOK

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från General Manager 10 feb. 2024
Dear Guest,We thank you for rating our hotel so positively. Such feedbacks are extremely valuable to us!Best regards, General Manager

10/10 Fantastiskt

BORA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice.
Bodde här 3 nätter i december 2023
Svar från General Manager 10 feb. 2024
Dear Guestwe sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is in a great location, you can walk to everything. Restaurants, shopping and many beaux sites and museums. Staff was extremely friendly, top notch service and bath and beds clean, well-appointed and super comfortable
Bodde här 1 natt i december 2023
Svar från GB - General Manager 3 jan. 2024
Dear Amy,We wish to thank you for such an amazing review about your recent experience at Ponte Vecchio Suites & SPA. It was a true pleasure to have you as our guest, and your words clearly depict the genuine dedication of our Staff in trying to make our guests' stay in Florence a memorable one! We also thank you for appreciating the comfort of our rooms & facilities, as well as the exceptional location of our property. We do wish that you will visit us once more in future.Sincerely, General Manager

10/10 Fantastiskt

SERGIO, MIAMI

Bodde här 3 nätter i december 2023
Svar från General Manager 20 jan. 2024
Dear Sergio,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

10/10 Fantastiskt

TAE YOUNG

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från GB - General Manager 3 jan. 2024
Dear Tae,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

10/10 Fantastiskt

Tatiana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff especially Olga and Santiago are amazing!! Great location, breakfast is amazing!
Bodde här 3 nätter i december 2023
Svar från GB - General Manager 3 jan. 2024
Dear …,What a fantastic review! We cannot even quantify the gratitude we would love to express to you! Your lovely words are indeed an incredible reward for our Staff & Management. Thank you especially for mentioning our receptionists Olga and Santiago. They are real ambassadors of our hospitality project. We also do thank you for describing in such a detailed way the astonishing location of our property allowing the guests enjoy all the main attractions in Florence and our breakfast.Looking forward to welcoming you here once again, we wish you all the best,General Manager

10/10 Fantastiskt

SURAJIT

Bodde här 2 nätter i december 2023
Svar från GB - General Manager 3 jan. 2024
Dear Surajit,We thank you for the amazing score you assigned to our hotel. We are glad that you spent such a nice stay with us. We do hope you will chose “Ponte Vecchio Suites & Spa” for your next holiday in Florence!Warm regards, General Manager

10/10 Fantastiskt

Imani

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved staying at this hotel, decided to extend my stay by an extra day and will absolutely stay here whenever I return to Florence. The hotel is very conveniently located and kept in great condition. The place was very clean, the WiFi was super reliable and they also provide you with a cell phone to use during your stay at no additional cost. The staff also goes above and beyond to help with all of your needs. Highly recommend!
Svar från GB - General Manager 3 jan. 2024
Dear Imani,We wish to thank you for such an amazing review about your recent experience at Ponte Vecchio Suites & SPA. It was a true pleasure to have you as our guest, and your words clearly depict the genuine dedication of our Staff in trying to make our guests' stay in Florence a memorable one! We also thank you for appreciating the comfort of our rooms & facilities, as well as the exceptional location of our property. We do wish that you will visit us once more in future.Sincerely, General Manager

10/10 Fantastiskt

James

Bodde här 4 nätter i november 2023
Svar från GB - General Manager 3 jan. 2024
Dear James,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

10/10 Fantastiskt

JINSUN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
깨끗하고 깔끔하며 친절함. 관광지에 가기에도 나쁘지않음. 3박동안 만족하면서 숙박했음.
Bodde här 3 nätter i november 2023
Svar från GB - General Manager 3 jan. 2024
Dear JinSun,We thank you for the amazing score you assigned to our hotel. We are glad that you spent such a nice stay with us. We do hope you will chose “Ponte Suites & Spa” for your next holiday in Florence!Warm regards, General Manager

10/10 Fantastiskt

John, Seattle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredible stay! We cannot say enough good things about our experience. Staff was extremely helpful with supporting us during our honeymoon providing cafes, dinner reservations, and navigating city. They even booked us a private driver to the country side with stops in Siena and San Gimignano, as well as made us lunch reservations at winery. We will definitely be back to Florence and stay here again!
Bodde här 5 nätter i november 2023
Svar från GB - General Manager 3 jan. 2024
Dear John,What a pleasure to read your wonderful review! We are extremely proud that we succeeded in making your stay in Florence an unforgettable experience! The whole Staff are deeply grateful for your compliments: you actually recognize the passion we all work with! We are truly looking forward to welcoming you in future to our hotel!Best regards, General Manager

10/10 Fantastiskt

Cory

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel and the staff are very friendly and super helpful. Great location. We'd certainly stay here again.
Bodde här 4 nätter i oktober 2023
Svar från GB - General Manager 3 jan. 2024
Dear Cori,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

Kazuki

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is good. Room is big and great bathroom. Morning buffet is also good.
Bodde här 2 nätter i oktober 2023
Svar från GB - General Manager 3 jan. 2024
Dear Kazuki,We sincerely thank you for your extremely positive review. We are so proud that your stay at our hotel was such a lovely one, and your rewarding words about our buffet breakfast & hotel amenities are the best evidence that our efforts in trying to improve our service day by day are actually headed in the right direction! Let us also express our deep gratitude for the special consideration you dedicate to our Team. Do not hesitate to choose our hotel for your next stay in Florence: we will definitely be at your disposal for any request!With warm regards,General Manager

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Very friendly staff. The room was very clean and larger than I expected. Overall an excellent experience. I will be staying here when I visit Florence next year.
Bodde här 2 nätter i oktober 2023
Svar från GB - General Manager 1 nov. 2023
Dear James,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

8/10 Bra

HEYDI

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was great. Location perfect. AC not really cool even if you put it at minimum. The door in the bathroom is completly clear wich it make it very uncomfortable. From the bed you can see the toilet. No to much channels in the TV. No even one in English.
Bodde här 2 nätter i oktober 2023
Svar från GB - General Manager 1 nov. 2023
Dear Heydi,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

Gustavo H

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
You have to stay at this hotel.
This is a great hotel to stay in Florence. Very convenient to all the landmarks in the city. The staff is absolutely marvelous and always ready to help you.
Bodde här 2 nätter i oktober 2023
Svar från GB - General Manager 1 nov. 2023
Dear Gustavo,We thank you for rating our hotel so positively. Such feedbacks are extremely valuable to us!Best regards, General Manager

8/10 Bra

Ian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our only issue was the bathroom which was designed for style rather than ease of use
Bodde här 7 nätter i oktober 2023
Svar från GB - General Manager 1 nov. 2023
Dear Ian,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

James, Moraga

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Luxury property in excellent central location. Walkable to Florence sights, dining, shopping. Large comfortable suite, well-appointed. Excellent, friendly, knowledgeable staff.
Bodde här 3 nätter i september 2023
Svar från GB - General Manager 1 nov. 2023
Dear James,We thank you so much for choosing “Ponte Vecchio Suites & Spa”, and for the excellent score you assigned us. We will be glad to welcome you again to our hotel in future!Best regards, General Manager

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, pleasant, good location
Bodde här 2 nätter i oktober 2023
Svar från GB - General Manager 1 nov. 2023
Dear Anna,We thank you for rating our hotel so positively. Such feedbacks are extremely valuable to us!Best regards, General Manager

8/10 Bra

Magne Olav

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good service and nice location.
Bodde här 1 natt i oktober 2023
Svar från GB - General Manager 1 nov. 2023
Dear Magne,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

Ivan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice apartment suites in the centre of Florence City. So convenient.the staff were fantastic, thank you Tatania, Andrea and I think Georgia not sure but very helpful with sight seeing options including short driver tour options if you have any mobility limitations. Overall excellent apartment suites to book.
Bodde här 4 nätter i september 2023
Svar från GB - General Manager 1 nov. 2023
Dear Ivan,What a fantastic review! We cannot even quantify the gratitude we would love to express to you! Your lovely words are indeed an incredible reward for our Staff & Management. Thank you especially for mentioning our receptionists Tatiana, Andrea and Giorgia. They are real ambassadors of our hospitality project. We also do thank you for describing in such a detailed way the astonishing location of our property allowing the guests enjoy all the main attractions in Florence.Looking forward to welcoming you here once again, we wish you all the best,General Manager

10/10 Fantastiskt

Jessica

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exemplary customer service, great neighborhood for shopping, food, and culture, and quiet rooms.
Bodde här 1 natt i september 2023
Svar från GB - General Manager 20 sep. 2023
Dear Jessica,We wish to thank you for spending some time writing such a positive review about our hotel and your stay with us. It was a real pleasure to have you as our guest, and we do appreciate that you recognize the efforts of our Staff. As you point out, our property is located in the very city centre at a short walking distance from everything you must visit in Florence. We are pleased that you enjoyed such a top-notch location! We do hope you will choose our hotel once more in future!Best regards,

10/10 Fantastiskt

Mark Paul

Bodde här 2 nätter i september 2023
Svar från GB - General Manager 1 nov. 2023
Dear Mark,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gem of a Hotel
What a gem of a hotel . Fantastic staff and great location . Highly recommend
Bodde här 3 nätter i september 2023
Svar från GB - General Manager 20 sep. 2023
Dear Brian,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My Wife and I had a great trip and experience at this Hotel The staff went way beyond and the Breakfast and Happy Hours at days end were fantastic and needed after a day of walking shopping and enjoying all the Foods of the area !
Svar från GB - General Manager 7 sep. 2023
Dear Thomas,Dear…,We wish to thank you for spending some time writing such a positive review about our hotel and your stay with us. It was a real pleasure to have you as our guest, and we do appreciate that you recognize the efforts of our Staff. As you point out, our property is located in the very city centre at a short walking distance from everything you must visit in Florence. We are pleased that you enjoyed such a top-notch location! We do hope you will choose our hotel once more in future!Best regards, General Manager

10/10 Fantastiskt

Sharon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service
Bodde här 2 nätter i augusti 2023
Svar från GB - General Manager 7 sep. 2023
Dear Sharon,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards,General Manager

10/10 Fantastiskt

Panky

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff that can’t do enough for you, this is our 3rd stay and we will definitely go back. Rooms are so comfortable and luxurious, good location.
Bodde här 4 nätter i augusti 2023
Svar från GB - General Manager 7 sep. 2023
Dear Panky,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence! You are part of the Family!Best regards, General Manager

10/10 Fantastiskt

Rapinder

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are amazing they really do go the extra mile to ensure your stay comfortable and that your needs are met.
Bodde här 4 nätter i augusti 2023
Svar från GB - General Manager 7 sep. 2023
Dear Rapinder,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very nice and staff was very friendly and helpful. Close to all attractions.
Bodde här 1 natt i augusti 2023
Svar från GB - General Manager 7 sep. 2023
Dear Guest Laura,We wish to thank you for such an amazing review about your recent experience at PonteVecchio Suites & SPA. It was a true pleasure to have you as our guest, and your words clearly depict the genuine dedication of our Staff in trying to make our guests' stay in Florence a memorable one! We also thank you for appreciating the comfort of our rooms & facilities, as well as the exceptional location of our property. We do wish that you will visit us once more in future.Sincerely, GeneralManager

10/10 Fantastiskt

Catherine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff and property. Walkable to all things including the famous bridge, gardens and a wonderful neighborhood and restaurants on the side of the river if the property. Best family run restaurant for beef and pasta near hotel. Hotel staff ran a small but delicious continental breakfast, offered great dining recommendations which they booked for us, and booked all our tours and car services for us. We used the private spa for an hour and it was relaxing and for three for 80e it was a good value. Small, but clean and quiet. The room is very modern and has noise canceling windows. Huge bathroom and comfortable king bed. They made the couch into a nice sleeper for our 14 yr old. Two different rooms for sleeping which was nice. We even got our nails done in a shop down the street. So lunch shopping and gelato in Florence! Three day stay and took the train to Rome.
Bodde här 3 nätter i augusti 2023
Svar från GB - General Manager 7 sep. 2023
Dear Catherine,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

8/10 Bra

Filippo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från GB - General Manager 7 sep. 2023
Dear Filippo,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, GenealManager

10/10 Fantastiskt

Leeann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, wonderful staff, beautiful room, free wine & snack in the afternoon, overall fabulous experience!
Svar från GB - General Manager 15 aug. 2023
Dear Guest Leeann,We wish to thank you for such an amazing review about your recent experience at San Firenze Suites & SPA. It was a true pleasure to have you as our guest, and your words clearly depict the genuine dedication of our Staff in trying to make our guests' stay in Florence a memorable one! We also thank you for appreciating the comfort of our rooms & facilities, as well as the exceptional location of our property. We do wish that you will visit us once more in future.Sincerely, General Manager

8/10 Bra

Jacqulyn

Gillade: Renlighet, personal och service och bekvämligheter
Wonderful location !! Nice reception staff !
Bodde här 1 natt i augusti 2023
Svar från GB - General Manager 15 aug. 2023
Dear Jacqulyn,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence!Best regards, General Manager

10/10 Fantastiskt

Cora

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our favourite hotel in all of Italy! An amazing location yet still quiet and relaxing, close to everything and the absolute best staff ever! We cannot wait to return! Grazie!!!
Bodde här 5 nätter i juli 2023
Svar från GB - General Manager 4 aug. 2023
Dear Cora,We wish to thank you for spending some time writing such a positive review about our hotel and your stay with us. It was a real pleasure to have you as our guest, and we do appreciate that you recognize the efforts of our Staff. As you point out, our property is located in the very city centre at a short walking distance from everything you must visit in Florence. We are pleased that you enjoyed such a top-notch location! We do hope you will choose our hotel once more in future!Best regards, GB - General Manager

10/10 Fantastiskt

CHAYO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing!! Thank you Tatiana for being the sweetest person in all of italia!
Bodde här 1 natt i juli 2023
Svar från GB - General Manager 4 aug. 2023
Dear Chayo,we sincerely thank you for your excellent feedback about your experience at our hotel. We are looking forward to welcoming you once more to Florence! Greetings from Tatiana :-)Best regards, GB - General Manager

10/10 Fantastiskt

Afsanul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This pottery was very nice and located in the perfect location by Ponte Vecchio. The staff was so friendly and accommodating and my room was fantastic. I had a problem with a shower and they fixed it right away. The massage was also great. I recommend for a nice stay in Florence
Bodde här 2 nätter i juli 2023
Svar från GB - General Manager 25 juli 2023
Dear Guest,We do thank you for your positive feedback. It is a pleasure to know that you had a great time during your stay at our hotel. Do not hesitate to choose us even for your next journey to Florence!Best regards, General Manager

10/10 Fantastiskt

Cindy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel accommodated us from the very beginning and made us feel very welcome. Our flights were 56 hours late and therefore we missed two days and they welcomed us as though we were there the first day. They did not charge us for the time missed, although they could have, so we were very grateful. The hotel was very comfortable and the staff was lovely. We couldn’t have asked for a more charming boutique hotel to stay in. Just lovely people. Hotel is very close to everything and a taxi is just a phone call away where required. I would definitely stay at this hotel anytime I come to Florence.
Bodde här 4 nätter i juli 2023
Svar från GB - General Manager 25 juli 2023
Dear..,We thank you so much for writing such a great review! Considering that our main goal consists in offering a customized and accurate service, we truly appreciate that our Staff succeeded in that with you. We cannot wait to welcoming you back to Florence! Please, do not hesitate to contact us directly so that we will help you organize your next stay with us! Sincerely, General Manager